• Review supplier applications/accounts to determine if Paddle can support the business • Investigate escalations from our internal teams • Investigate alerts generated from our onboarding solution • Conduct KYC & complex KYB investigations • Provide insight to help make improvements in our onboarding process • Provide expertise to the wider business in Onboarding • Conduct PEPs and sanctions screening reviews in line with regulatory requirements • Investigate and assess transaction monitoring alerts to identify potential risk or suspicious activity • Review, validate, and verify bank account details to ensure accuracy and compliance, in line with AML regulations • Be confident in making judgement calls (at times based on limited information) • Communicate in a clear and concise manner

• Managing daily operations of the Onboarding Risk team • Growing and developing the team by helping to recruit • Supporting teams on complex applications and decision-making • Documenting, maintaining, and improving procedures • Building internal and external relationships for the Risk department • Overseeing and assisting with risk management activities • Collaborating with Legal & Compliance, Customer Support, Operations, and Product teams

We are seeking a highly skilled Senior Underwriter with advanced underwriting expertise and a strong analytical mindset. This role is ideal for someone experienced in evaluating larger, moderately complex group cases and who thrives working independently while collaborating cross-functionally. As a Senior Underwriter, you will play a key role in developing financially sound pricing strategies, balancing risk with market competitiveness, and supporting business growth. You’ll also serve as a mentor to junior team members and a trusted partner to Sales, helping communicate underwriting strategies to brokers and clients. This position offers flexibility as either remote or hybrid, depending on your location. Team members within 50 miles or approximately one hour of an office will follow a hybrid model with one in-office day per month. Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: - Competitive base and incentive pay - 401(k) with robust matching and non-matching contributions - Rich medical & pharmacy benefits - 100% employer-paid dental and vision benefits - Holistic wellbeing program with deep financial incentives - Generous paid time off plus 12 paid holidays and your birthday off - Culture of growth and learning: career development; tuition reimbursement; recognition program - Family support: adoption assistance, fertility treatment, child, elder & pet care assistance - Social responsibility and volunteer opportunities - Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here To Apply

• Provides timely information to the Underwriting department for further risk evaluation and assessment. • Monitors accounts' programs, identifies required improvements, and presents recommendations to enhance or modify accounts where appropriate. • Manages and maintains portfolios and conducts analysis to ensure the integrity of the book of business. • Provides high level technical services, evaluations and policyholder training in an area of specialty. • Communicates technical conclusions internally and externally so that there is clear understanding of: 1) scope and nature of risk, 2) pros and cons of various risk mitigation strategies and 3) which mitigation strategies are preferred. • Influences Underwriters', Agents' and client behaviors through negotiation, relationship-building, and by leveraging individual and collective expertise to educate/inform. • Coordinates multiple location accounts. • Prepares and implements service plans to improve and retain accounts. • Monitors and communicates account service needs of multiple location accounts through the development of servicing instructions. • Manages accounts by formulating a coherent assessment and improvement strategy based on identified major loss sources, scope and nature of account. • Executes strategy including identifying specific tactics, forming an appropriate RC service team, engaging underwriter, agent and client and following up so that tactics are executed timely and in manner that is relevant to challenges faced by client and agent. • Takes the initiative to enhance loss control/industry knowledge through participation in educational programs. • Utilizes the company risk control systems and applications to increase job productivity, efficiency and quality. • Supports account and internal operations by providing or acquiring specialized business unit expertise.