Conversational AI Architect – Google Dialogflow
Location
India
Posted
64 days ago
Salary
0
Seniority
Senior
Job Description
Conversational AI Architect – Google Dialogflow
Miratech
• Design end-to-end solutions that align with enterprise environments and business needs. • Establish and promote best practices, reusable design patterns, and architectural standards. • Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs. • Identify the APIs needed (Analysis and onboarding, API request/response structures, and DTO classes). • Also designing high level design for the middleware teams to enable them to produce MW services. • Act as a liaison between business stakeholders and development teams to translate business requirements into technical solutions. • Work closely with engineers to support the implementation of designed solutions. • Engage proactively with external teams to ensure alignment and successful project execution. • Tune voice solutions for optimal performance, leveraging best practices in configuration and AI/ML-powered speech recognition systems.
Job Requirements
- Over 5 years of proven experience as a Solution Architect, preferably in voice-based solutions and cloud platforms.
- 3+ years of experience with Google Dialogflow CX and large language models (LLM).
- Experience with designing secure and scalable backend integrations.
- 3–4 years of hands-on experience in Python for backend development, API creation, automation, and integration of conversational AI solutions.
- Deep knowledge of IVR/bot systems
- Deep understanding of voice solution architecture, including VXML, ASR, and NLP-based interactions.
- Proficiency in API development, API integrations, authentication mechanisms (OAuth, certificates), and data mapping.
- Proficient in managing the transfer and storage of conversational data between platforms.
- Hands-on experience designing call flows using Visio or Idraw.io.
- Design and documentation skills tailored to meet the specific business needs of enterprise solutions.
- Excellent communication and collaboration skills.
- Experience working with business stakeholders to define requirements and deliver solutions.
Benefits
- Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
- Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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