Job Description and Requirements The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the Staples location: 5253 S. Staples, Corpus Christi, TX 78411. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. - Must have a reliable home internet provider to hard wire a connection to (Ethernet cable provided). - Must be able to provide a workspace at home that is safe ,suitable for work, and within a distraction free environment. Bilingual in Spanish and English? Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification. As a Consumer Lending Representative, you will be the dedicated professional assisting members and prospective members who are seeking consumer loans through primarily inbound channels (phone and video chat). You’ll provide exceptional service while you process and finalize a variety of consumer loans, and you’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life. You’ll have the opportunity to demonstrate your initiative and learn and grow with our Path to Promotion and award-winning Learning and Development program. If you have a passion for helping others, a career with RBFCU may be just for you. Essential Functions and Responsibilities: - Fulfill member and prospective member loan applications and inquiries and finalize/fund various types of consumer lending loans. - Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate. - Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU. - Process paperwork, and collect fees required to complete title work. - Inform members of loan decisions and provide information for ancillary loan products. - Maintain current working knowledge of RBFCU policies and procedures and regulatory laws. - Include appropriate people in decision-making process and make timely and informed decisions. - Accept responsibility, follow through on commitment, and react well under pressure. - Strive to meet or exceed department standards. - All other duties as assigned (Note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice). Requirements: - High School Diploma or G.E.D. - A minimum of 9 months financial institution experience or 2 years customer service experience - Must be proficient in utilizing PC, software, Microsoft applications, and other office equipment (type 25 words per minute and 10 key by touch) - Possess excellent organizational, time management, and interpersonal skills - Ability and desire to work well in a team environment and develop strong working relationships with external parties - Must be able to work a flexible Monday-Saturday schedule (Hours of operation: Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.) Preferred: - Bilingual (English/Spanish) All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. As an Strategic Cuisines Sales Development Representative (SC SDR), you will play a key role in expanding Toast’s reach by engaging inbound leads and connecting with US-based SMB restaurants (1-15 locations). This role focuses on leveraging paid, organic, partner, event, and referral leads from our inbound router. Your goal will be to use a variety of outreach methods—calls, emails, texts, and social—to engage prospects and schedule demos with Strategic Cuisines Account Executives across the United States. A day in the life (Responsibilities): - Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach (phone, email, text, social). - Schedule 36+ demos per month for Strategic Cuisines Account Executives. - Contribute to $45,000+ in ARR per month as a ramped rep. - Make a minimum of 65 calls per day, with a total of 100+ outreach activities (calls, emails, texts, social). - Work collaboratively with SC Account Executives to ensure a seamless handoff of qualified opportunities. - Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft. What you'll need to thrive (Requirements): - Fluency in Spanish (in addition to English) – written and verbal communication. - Previous sales or customer-facing experience (sales internships included). - Strong work ethic and determination to exceed goals. - Excellent organization, critical thinking, and communication skills. - Ability to thrive in a remote environment while staying motivated and collaborative. What will help you stand out (Nonessential Skills/Nice to Haves): - Experience with Salesforce and Salesloft. - Restaurant industry experience. - Clear career progression with the opportunity to advance into a SC AE role or other non-language-dependent sales positions. - Fully remote position with a highly collaborative and supportive sales culture. - Competitive compensation with uncapped earnings potential. - Access to a robust training program, coaching, and ongoing professional development. Note: Toast will not sponsor applicants for work visas for this role. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). Total Targeted Cash $63,000—$101,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. As an Strategic Cuisines Sales Development Representative (SC SDR), you will play a key role in expanding Toast’s reach by engaging inbound leads and connecting with US-based SMB restaurants (1-15 locations). This role focuses on leveraging paid, organic, partner, event, and referral leads from our inbound router. Your goal will be to use a variety of outreach methods—calls, emails, texts, and social—to engage prospects and schedule demos with Strategic Cuisines Account Executives across the United States. A day in the life (Responsibilities): - Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach (phone, email, text, social). - Schedule 36+ demos per month for Strategic Cuisines Account Executives. - Contribute to $45,000+ in ARR per month as a ramped rep. - Make a minimum of 65 calls per day, with a total of 100+ outreach activities (calls, emails, texts, social). - Work collaboratively with SC Account Executives to ensure a seamless handoff of qualified opportunities. - Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft. What you'll need to thrive (Requirements): - Fluency in Spanish (in addition to English) – written and verbal communication. - Previous sales or customer-facing experience (sales internships included). - Strong work ethic and determination to exceed goals. - Excellent organization, critical thinking, and communication skills. - Ability to thrive in a remote environment while staying motivated and collaborative. What will help you stand out (Nonessential Skills/Nice to Haves): - Experience with Salesforce and Salesloft. - Restaurant industry experience. - Clear career progression with the opportunity to advance into a SC AE role or other non-language-dependent sales positions. - Fully remote position with a highly collaborative and supportive sales culture. - Competitive compensation with uncapped earnings potential. - Access to a robust training program, coaching, and ongoing professional development. Note: Toast will not sponsor applicants for work visas for this role. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). Total Targeted Cash $63,000—$101,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. As an Strategic Cuisines Sales Development Representative (SC SDR), you will play a key role in expanding Toast’s reach by engaging inbound leads and connecting with US-based SMB restaurants (1-15 locations). This role focuses on leveraging paid, organic, partner, event, and referral leads from our inbound router. Your goal will be to use a variety of outreach methods—calls, emails, texts, and social—to engage prospects and schedule demos with Strategic Cuisines Account Executives across the United States. A day in the life (Responsibilities): - Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach (phone, email, text, social). - Schedule 36+ demos per month for Strategic Cuisines Account Executives. - Contribute to $45,000+ in ARR per month as a ramped rep. - Make a minimum of 65 calls per day, with a total of 100+ outreach activities (calls, emails, texts, social). - Work collaboratively with SC Account Executives to ensure a seamless handoff of qualified opportunities. - Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft. What you'll need to thrive (Requirements): - Fluency in Spanish (in addition to English) – written and verbal communication. - Previous sales or customer-facing experience (sales internships included). - Strong work ethic and determination to exceed goals. - Excellent organization, critical thinking, and communication skills. - Ability to thrive in a remote environment while staying motivated and collaborative. What will help you stand out (Nonessential Skills/Nice to Haves): - Experience with Salesforce and Salesloft. - Restaurant industry experience. - Clear career progression with the opportunity to advance into a SC AE role or other non-language-dependent sales positions. - Fully remote position with a highly collaborative and supportive sales culture. - Competitive compensation with uncapped earnings potential. - Access to a robust training program, coaching, and ongoing professional development. Note: Toast will not sponsor applicants for work visas for this role. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). Total Targeted Cash $63,000—$101,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.