We're looking for someone who can transform research, emails, calls, and LinkedIn messages into real relationships - sparking curiosity in forward-thinking engineering leaders and turning their interest into opportunities. If you thrive on the challenge of making genuine connections in a space where innovation meets impact, this role is for you. WHAT YOU WILL DO As our first Sales Development Representative (SDR) at Synera, you will be the first voice our future customers hear - innovative leaders across the US. Your mission? Turn curiosity into conversations, and conversations into real business opportunities. Let’s be real: This role is all about picking up the phone, sending messages & follow-ups, and making connections. But you will also learn what makes engineering decision-makers tick, test different outreach approaches, and work closely with Marketing and Sales to fill the pipeline with high-quality leads. If you love the challenge of getting a "yes" from a tough prospect, thrive on momentum, and enjoy opening doors that lead to big deals, we want to hear from you! 👉 Your main focus areas: Pipeline Building: You qualify leads and set up meetings for the Account Executive team. Prospect & Qualify: You engage engineering leaders and decision-makers via cold outreach (email, LinkedIn, calls, reaching 60+ activities per day). Outbound Excellence: You shape and manage targeted outbound campaigns, working with the Marketing team to optimize messaging. Engage & tell great stories: You spark interest in Synera’s Agentic AI solutions through compelling storytelling and value-driven conversations. GTM Engineering: You experiment and find creative ways to reach our higher management target persona. Bonus if you already worked with Clay! Iterate & Improve: You analyze outreach performance, test new approaches, and refine our SDR playbook. ⚡ In 6 months: You'll get to know our domain inside out: who our ideal customers are, what keeps them up at night, and how Synera solves their biggest challenges. You'll book your first Discovery Calls, proving you can turn outreach into meaningful conversations. You'll become confident with our tools and workflows - from prospecting platforms to CRM systems. You'll understand what makes our product special and be able to speak authentically about the value we bring to engineering teams. WHAT'S IN IT FOR YOU? Flexible working: you decide when & where to work (as long as you have a residency in the US). Flexible public holidays: swap days off according to your values and beliefs! Home office setup support + access to our office in Bremen, or co-working space in Boston. Personal development budget of $2,500. You’ll also have the chance to grow together with us! We don't count your vacation days as we trust all our team members to decide what's best for them and the company. Access to the mental health platform nilo to support your well-being. We support you with health insurance, and a 401(k) savings plan. Regular team events, virtual coffee breaks, and spontaneous afterworks. We also get together as a whole company for 2-3 day off-sites in Germany twice a year! 🌈 🌱 WHAT YOU NEED TO SUCCEED Even if you don't meet these criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it's tough, but please keep in mind that you don't have to match all the listed requirements exactly to be considered for this role.

• Engage with and qualify outbound prospects & inbound inquiries • Support specific marketing campaigns by conducting cold calls to set up appointments for Business Development Managers & Directors • Support and follow-up on all inbound leads generated from Webinars, Whitepaper downloads, Demo requests etc. to convert qualified leads and set up appointments for BDs • Reach out to potential clients over the phone, email & social media to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence • Nurture targeted accounts to help move leads from marketing qualified leads to sales qualified leads & opportunities • Coordinate appointments between prospects and business development representatives • Act as the subject matter expert on Compliance & Risks product and service offerings • Learn, build and help drive continuous improvement for sales operation process • Partner with Content and Product Marketing to develop and test effective messaging for outbound communications to your team’s assigned accounts • Partner with Sales & Account Management to understand what makes a good quality SQL / opportunity • Work as an integral part of the Sales team to develop account intelligence, relationship maps and identify opportunities through direct account engagement & insight tools • Effectively partner and work across the marketing & sales team to better understand our ideal target client profile • Communicate and share the changes that you hear from the market to help improve our offering • Maintain the integrity of the Hubspot database by updating obsolete information • Maintain thorough and accurate records about leads / accounts / deals in HubSpot • Manage and track your activities using the CRM • Utilize LinkedIn to nurture relationships with targeted accounts & leads • Share relevant content with these contacts where appropriate

• Drive pipeline creation through disciplined coaching and data-driven performance management. • Assess skill levels and create individualized development plans. • Provide regular coaching via one-on-ones, call reviews, and targeted training. • Own outbound motion design and execution for SMB restaurants in the United States. • Meet and exceed quotas for qualified opportunities and pipeline generated. • Lead ongoing training on outbound best practices and product/value messaging tailored to the restaurant SMB segment. • Partner with Marketing and RevOps to optimize lead/account routing and standardize workflows. • Establish, track, and analyze SDR KPIs and leverage data to identify trends.

• Execute high-activity, high-quality cadences to restaurant SMB decision makers using calls, emails, social, and video; personalize messaging to ideal customer profile (ICP) roles and pain points. • Run crisp qualification calls to confirm fit against ICP and qualification criteria; articulate the value proposition and handle common objections. • Consistently meet or exceed monthly targets for qualified sales opportunities and pipeline created; maintain reliable follow-up to maximize show rates and conversion. • Build and refine target lists aligned to ICP; research accounts and personas to tailor outreach and identify triggers. • Write clear, concise emails; adapt messaging by persona and lifecycle stage; maintain a professional, brand-aligned tone. • Maintain excellent CRM hygiene; follow sequence/cadence standards; log activities, notes, and next steps accurately and promptly. • Partner with Account Executives on account plans, meeting prep, and high-quality handoffs; share prospect feedback with Marketing and leadership to improve campaigns and messaging. • Participate in regular coaching, call reviews, and training; apply feedback to improve connect rates, meeting quality, and funnel conversion.