Job Description Outsourcing & Internal Control Support Officer 6-month fixed term contract (possibility of permanent hiring) Full time (40h/week) Hybrid (3 days per week in the office) We are seeking a highly motivated Outsourcing & Internal Control Support Officer to provide operational, administrative, and analytical support to both the Outsourcing Oversight team and the Internal Control team. This dual-role position is ideal for a detail oriented individual with strong organisational skills and an interest in governance, risk management, outsourcing oversight, and internal control frameworks. The successful candidate will contribute to maintaining regulatory compliance, supporting monitoring activities, and ensuring high-quality documentation and reporting. Key Responsibilities 1. Outsourcing Oversight Support Register Maintenance & Governance - Maintain the Outsourcing Register and ensure it remains accurate and up to date. - Perform the quarterly reconciliation of the Outsourcing Register with the ICT Register. - Support the quarterly publication of the Outsourcing Register. - Save and maintain monthly ICT governance reports on SharePoint. - Support requests from other departments on periodic register update requests and any supporting documentation. Reviews & Assessments - Support the annual review of the Outsourcing Policy and Procedures. - Perform annual and periodic reviews of: - Exit strategies (critical and non-critical arrangements) - Criticality assessments - Risk assessments - Update and maintain monthly risk heatmaps. Documentation & SharePoint Management - Maintain, structure, and update Outsourcing SharePoint sites - Maintain outsourcee service review reports (Funds, CLS, Depositary). - Draft Minutes of Meetings for outsourcee service review committees. Client / Audit Support - Respond to routine client due diligence and audit-related requests regarding outsourcing. 2. Internal Control Support Monitoring & Testing Activities - Support monitoring testing activities and perform initial data validation. - Conduct testing analysis and document results. - Assist with static data monitoring checks. - Track and follow up on remediation action plans. Framework & Process Governance - Support the annual review of the Internal Control Framework. - Assist with the annual review of key processes. - Ensure alignment between teams requirements where applicable. Audit & Assurance Support - Prepare documentation for ISAE audit requests. - Maintain auditor communication logs and support coordination for auditor interactions. - Update Internal Control SharePoint with ISAE request trackers. Due Diligence & Reporting - Support completion of due diligence questionnaires and requests. - Prepare and update slides and reporting packs for: - Awareness training sessions - Risk & Compliance Committee - Other internal governance forums - Update reporting templates and committee packs. Operational Support - Monitor and manage the Internal Control mailbox, ensuring timely responses and escalation where necessary. - Support ongoing systems and applications implementation tasks as required. Profile & Skills Education & Experience - A bachelor's degree in Finance, Business, Risk Management, Compliance, or a related field. - Prior internship or junior experience in risk, compliance, audit, governance, or outsourcing is a plus (but not mandatory). Technical Skills - Strong proficiency in Excel, Word, PowerPoint. - Experience with SharePoint is a strong advantage. - Basic understanding of outsourcing frameworks, operational risk, or internal controls appreciated. Soft Skills - Excellent attention to detail and ability to manage structured documentation. - Strong organisational and time-management skills. - Ability to work with multiple stakeholders and balance tasks across two teams. - Strong written communication skills (e.g., drafting MoMs, preparing reports). - Eagerness to learn and take ownership of responsibilities. About Us At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years. CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses. - CSC is a great place to work with smart and dedicated people. - We have been voted a Top Workplace every year since 2006. - We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more. When applying for this role, please note that additional background checks may be carried out and an original of your criminal record (n*3) may be requested as evidence of integrity justified with regard to the specific needs of the position to be filled. About the Team At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Role Description We are seeking an organized and detail-oriented Administrative Scheduling Specialist to support client coordination and scheduling operations in a fully remote environment. This role focuses on managing calendars, coordinating appointments, and ensuring scheduling details are accurate and handled efficiently from request through confirmation. In this position, you will: - Communicate with clients to gather necessary information, coordinate scheduling requests, and provide timely updates regarding appointments or reservations. - Review details carefully, monitor scheduling timelines, and maintain organized records using internal systems and digital tools. - Stay organized and manage multiple requests to ensure a smooth and professional experience for clients. Qualifications - Strong communication and organizational skills - Excellent attention to detail and time-management abilities - Comfortable using scheduling tools, calendars, and online platforms - Ability to work independently in a remote environment - Administrative, scheduling, or customer service experience preferred but not required Requirements - Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions. Benefits - 100% remote work environment - Training and ongoing support provided - Opportunity to build administrative and coordination skills within a supportive team

Role Description An Account Executive at Centered Insurance Partners is responsible for managing and expanding a diverse book of business with our health care clients while cultivating strong relationships with both clients and insurance carriers. This role focuses on securing new business, renewing existing policies, and offering expert advice on insurance coverage needs. The Account Executive will engage in various activities related to client management, business development, and underwriting, ensuring that clients receive high-quality insurance solutions tailored to their unique requirements. This position may also involve mentoring junior team members and contributing to strategic planning for client accounts. Responsibilities - Client Management: Build and maintain strong relationships with clients, understanding their needs and providing exceptional service. - New Business Development: Identify and pursue new business opportunities through the development of marketing plans and making presentations to potential clients. - Renewal and Retention: Manage the renewal process by negotiating pricing and terms with carriers and retaining existing business. - Underwriting and Risk Management: Analyze risk profiles, recommend appropriate coverage, and ensure compliance with insurance regulations. - Claims Assistance: Assist clients with claims by providing guidance and coordinating with claims adjusters. - Carrier Relations: Develop strong relationships with insurance carriers, negotiate terms, and ensure timely processing of claims. - Team Leadership and Mentorship: Mentor and develop junior team members when applicable. - Strategic Planning: Develop and implement strategic plans for client accounts, focusing on risk management and insurance program development. Qualifications - Proven experience managing employee benefits accounts within an insurance brokerage or consulting firm. - Strong working knowledge of group health, dental, vision, life, disability, and ancillary benefits. - Experience serving as the primary client contact for mid-market and/or large employer groups. - Ability to manage renewal cycles, including data gathering, carrier negotiations, plan comparisons, and client presentations. - Solid understanding of carrier contracts, plan design, funding arrangements (fully insured, level-funded, self-funded). - Familiarity with compliance requirements (ACA, ERISA, COBRA, HIPAA, Section 125). - Excellent written and verbal communication skills, including client-facing presentations. - Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously. - Proficiency with benefits administration platforms, spreadsheets, and brokerage management systems. - Collaborative mindset with a commitment to client service and long-term relationship management. - Active state insurance license (Life & Health) or ability to obtain quickly is a plus. - Experience working with self-funded or partially self-funded plans.

• Capacidad de análisis de integraciones E2E, desde Siebel hasta los ESB. • Indispensable Conocimientos básicos: API Connect de IBM, Kubernetes. Plus: Datapower, Buses IBM y EAI Siebel. • Análisis de capacidad y desempeño • Análisis de funcionalidad transaccional • Diagnóstico de problemas • Diagnóstico de incidentes • Investigación de nuevas funcionalidades • Actualización de plataformas API • Gestión y actualización de certificados • Gestión de obsolescencia de productos • Gestión e implementación de integraciones • Gestión de API Cloud Multi nube, Multi Zona • Validación de alertas de capacidad y rendimiento • Atención de alertas de capacidad y rendimiento • Capacidad de análisis de configuraciones Siebel EAI, análisis de Logs Siebel EAI • Capacidad de análisis de integraciones en Datapower. Análisis de logs. • Capacidad de análisis de integraciones en Buses (ESB) de IBM. Análisis de logs. • Atención de tickets API • Monitoreo activo de los subsystem API • Monitoreo activo de capacidades activas en los pods API • Monitoreo de transacciones sobre API MANAGER • Despliegue de nuevas APIS • Reemplazo de APIS por versionamiento