Role Description We're hiring Bilingual Customer Support to join international teams based in Greece, with remote or on-site options available. Languages We're Hiring For: - Good English and one of the following: - Dutch - French - German - Italian - Polish - Norwegian - Czech - Portuguese - Spanish - Swedish - Finnish - Danish Your Responsibilities: - Support customers via phone, chat, and email - Resolve issues efficiently and professionally - Ensure high-quality service and satisfaction Qualifications - Good English and one of the listed languages Requirements - EU citizenship or valid work/residency permit for Greece Benefits - Competitive salary and performance bonuses - Paid relocation package: flights and hotel accommodation - Welcome bonus - Housing support and full relocation assistance - Multicultural and inclusive team environment - Work and live in Greece

Role Description Você conhece a Icon? Apaixonados por pessoas e especialistas em tecnologia. Nosso trabalho é encontrar talentos e soluções sob medida para os nossos clientes. Vem encontrar o seu projeto ideal conosco e participar da comunidade ICON! Código da vaga: A58474726144 Modelo de contratação: PJ Atividades para contratação - Facilitar os encontros (reuniões e cerimônias como retrospectiva, review, planejamento, daily meetings, etc) e a interlocução entre as equipes, áreas internas e externas, orientando e apoiando o time para alcançar os objetivos do negócio, identificando problemas/necessidades e sugerindo as práticas/frameworks ágeis adequados a cada situação; - Navegar entre os times negociais e de tecnologia, monitorando a participação, a satisfação dos stakeholders e as mudanças que possam impactar o projeto, efetuando os reports; - Trabalhar em sintonia com as áreas negociais, tecnologia e operação, com objetivo de auxiliar na resolução de conflitos, reclamações e eventuais problemas reportados, verificando se os resultados das melhorias implantadas foram suficientes; - Gerenciar o backlog de demandas de TI em linha com a priorização das áreas de negócio; - Elaborar especificações técnicas de pedidos de correções em qualquer uma das aplicações do ecossistema de TI da Caixa Consórcio; - Homologações técnicas de demandas e ou projetos; - Mapeamento de processos. Qualifications - Conhecimento em Sistema de Consórcio; - Office 365; - SQL Server (básico); - Experiência com sistemas integrados por barramento, SOAP, REST; - Experiência em sistemas em linguagem .NET; - Desejável experiência em mapeamento e gestão de processos; - Conhecimento de metodologias e frameworks ágeis como SCRUM Master, Kanban, Design Thinking. Requirements - Ensino Superior Completo em Administração, Tecnologia da Informação, Análise e Desenvolvimento de Sistemas, Ciência da Computação e área afins; - Experiência de 5 a 8 anos como analista de TI ou analista de desenvolvimento de sistema, preferencialmente tendo atuado em Administradoras de Consórcio ou empresas do segmento financeiro. Benefits - Conhecimento de Azure, APIs e Webservice; - Conhecimento de fluxos de vendas, produtos e processos comerciais de produtos financeiros e Consórcio. Company Description Remoto

• Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. • Calmly attempt to resolve and de-escalate any issues. • Escalate interactions when necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • Track all call related information for auditing and reporting purposes. • Provide feedback on call issues. • Meet sales objectives as defined.

This is a remote position. We are seeking an organized and proactive Remote Sports Events Specialist to join our team. In this role, you will assist with the planning, coordination, and execution of sports-related events and campaigns. You will communicate with vendors, clients, and internal teams to ensure smooth event operations. This position is ideal for someone who enjoys working remotely, has strong organizational skills, and thrives in a fast-paced environment. Requirements Key Responsibilities - Coordinate and manage logistics for sports events and campaigns - Communicate effectively with clients, vendors, and internal teams - Assist with scheduling, budgeting, and resource allocation - Support marketing and promotional activities related to sports events - Plan and coordinate customized sports event getaways - Book flights, accommodation, transportation, and event tickets - Tailor experiences to meet each client’s preferences and budget - Stay informed on industry updates, destination options, and scheduling changes - Communicate professionally with clients before and after their trips - Maintain accurate records and handle changes or issues as needed What We’re Looking For - Strong organizational and multitasking abilities - Excellent verbal and written communication skills - Detail-oriented with problem-solving skills - Experience in event coordination, sports management, or related field preferred - Comfortable working independently in a remote setting - Reliable internet connection and quiet workspace Benefits - Remote role with flexible scheduling options - Daily pay option available - Access to exclusive employee perks, including discounted rates on lifestyle, wellness, and occasional travel experiences - Supportive, growth-focused team environment - Ongoing training, coaching, and professional development Equal Opportunity We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or disability.