The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!
Lead Software Development Engineer in Test – CRM Core Modules
Location
India
Posted
166 days ago
Salary
0
Seniority
Senior
Job Description
Lead Software Development Engineer in Test – CRM Core Modules
HighLevel
• Own end-to-end quality across multiple CRM core modules and teams, acting as the final authority on release readiness • Define and drive quality strategy, identifying systemic gaps in process, tooling, and execution—and closing them sustainably • Lead, mentor, and nurture SDETs—setting clear expectations, guiding prioritization, and raising the overall quality bar • Establish and execute a strong automation vision, ensuring scalable, reliable coverage and supporting the team in automating complex workflows and integrations • Plan and strategize testing for releases, balancing speed, risk, and coverage while adapting to changing priorities • Partner closely with Product, Engineering, Support, and Leadership to surface risks early and influence decisions with data • Advocate firmly for quality—taking a stand to hold or delay releases when necessary, even under delivery pressure • Build a culture of ownership, accountability, and customer-first thinking across teams • Drive change with empathy and clarity, pushing improvements with minimal friction while staying firm on standards
Job Requirements
- 7+ years of experience testing complex web applications or B2B SaaS platforms
- Proven experience leading SDETs or quality initiatives across teams
- Extensive hands-on experience with test automation frameworks (Playwright, Cypress, Selenium, etc.) and scalable test design
- Strong background driving team-wide automation goals and outcomes
- Expertise in API testing, performance/load testing, and backend validation
- Deep understanding of system architecture, databases, integrations, and distributed systems
- Hands-on experience with CI/CD pipelines and cloud-native environments
- Ability to debug complex issues across services and environments
- Excellent communication skills—clear, assertive, and effective with all stakeholders
- Strong product sense and a customer-first quality mindset
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