• Develop and maintain the frontend and backend of the Smart Alerts tool using React.js and Nest.js. • Ensure seamless integration between frontend and backend components, optimising for performance, scalability, and user experience. • Conduct code reviews, optimise performance, and ensure adherence to the best security practices across the entire stack. • Mentor junior developers and contribute to the continuous improvement of the development process. • Implement and maintain containerisation solutions using Docker. • Apply Agile and Scrum methodologies to ensure efficient project management and timely delivery. • Troubleshoot and resolve complex technical issues related to both frontend and backend services. • Collaborate with product managers, UX/UI designers, DevOps engineers, and other team members. • Design and implement robust and scalable database solutions using MySQL/MariaDB, and NoSQL databases like MongoDB.

• Innovate with the latest technologies • Collaborate on high-impact projects for national and international clients • Foster a culture of collaboration and creativity

• Contribute to the modernisation of Python AWS Lambda microservices by understanding legacy Python code and rebuilding services using the modern SDK. • Build and maintain extensive unit test suites to ensure reliability, quality, and long-term maintainability of microservices. • Support the rewrite of ingestion capabilities by developing new Python Lambda microservices and extending TypeScript data pipelines. • Help rewrite the initial part of the data pipeline to support high-throughput analysis. • Improve the observability of conversations flowing through the platform and ensure issues can be identified and diagnosed efficiently. • Contribute to the initiative starting Q2 2026 to rebuild both the phone application and web application to surface more meaningful conversation insights. • Work effectively within a small team, delivering work both independently and collaboratively. • Collaborate with the Technical BA to assist with refining tickets and clarifying requirements before implementation.

• Design, develop, and enhance software applications and data-driven solutions using modern programming languages and frameworks to support enterprise business systems. • Build and integrate software components and data services across cloud-based environments to ensure reliable system interoperability. • Develop and maintain applications utilizing relational databases and data processing frameworks, with emphasis on SQL-driven data operations. • Implement data processing scripts, automation routines, and distributed data processing logic using Python and PySpark to support data-intensive workflows. • Write clean, maintainable, and well-documented code; participate in code reviews and maintain software documentation. • Develop and execute unit and integration tests, debug defects, and resolve performance issues to improve system reliability. • Participate in Agile development ceremonies, manage tasks through DevOps tools, and use source code control systems such as Git. • Support development and deployment of applications within Azure-based environments. • Identify opportunities to improve application performance, automation, and development processes. • Work under moderate supervision with guidance from senior personnel.