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Omilia is the leading provider of Natural Language Understanding enabled IVR & natural dialogue interaction solutions.
Account Executive, DACH
Location
Germany
Posted
133 days ago
Salary
0
Seniority
Senior
Job Description
Account Executive, DACH
Omilia - Conversational Intelligence
• Qualify and secure new customer and partner opportunities by accurately assessing technical feasibility and business value. • Lead the preparation and delivery of proposals, RFP responses, business discussions, technical presentations, and product demonstrations, ensuring alignment with customer requirements and Omilia’s solutions. • Facilitate a seamless transition from pre-sales to implementation by providing comprehensive knowledge transfer and ensuring clear communication of project scope and requirements. • Act as a trusted technical advisor to prospective customers, developing a deep understanding of their business challenges and goals, and articulating the value of Omilia’s advanced contact center solutions. • Proactively identify customer needs and build compelling business cases to overcome objections and drive solution adoption. • Protect Omilia’s interests by qualifying opportunities and avoiding engagements where technical challenges outweigh long-term partnership value. • Gather and relay valuable customer feedback and field data to Product Management, supporting the ongoing development and direction of Omilia’s software platform. • Provide continuous knowledge transfer to the Sales Team and newly hired Sales Engineers, highlighting technical aspects and competitive positioning of Omilia’s solutions. • Build and maintain strong relationships with key stakeholders throughout the sales cycle, including executive, financial, and technical decision makers. • Travel as required (up to 20%), including overnight, to support business development and customer engagement activities.
Job Requirements
- Minimum 3–5 years in a similar Account Executive or enterprise sales role.
- Experience working with international clients and/or partners is a plus.
- Fluency in German
- Proven experience in enterprise software sales, preferably in contact center, SaaS, or conversational AI solutions.
- Strong understanding of technical sales processes, including RFP/RFI responses, solution presentations, and proposal development.
- Ability to map customer business requirements to technical solutions and articulate value propositions.
- Familiarity with CRM tools (e.g., Salesforce) and sales pipeline management.
- Experience collaborating with technical teams (e.g., Sales Engineers, Product Management) to deliver customer solutions.
- Excellent communication, presentation, and negotiation skills.
- Strong relationship-building and stakeholder management abilities.
- Analytical and problem-solving mindset, with the ability to qualify opportunities and assess risks.
- Proactive, self-motivated, and results-oriented approach.
- Ability to work independently and as part of a cross-functional team.
- Contribute actively and effectively as an integrated team member.
- Act as an Omilia ambassador in all interactions.
Benefits
- Fixed compensation;
- Long-term employment with the working days vacation;
- Development in professional growth (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a global impact in the service industry;
- Proficient and fun-to-work-with colleagues;
- Apple gear.
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