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Virtual Assistant – Customer Service, Administrative Support
Location
Mexico
Posted
137 days ago
Salary
$1.2K - $1.5K / month
Seniority
Mid Level
Job Description
Virtual Assistant – Customer Service, Administrative Support
ScaleSource
• Manage inbound and outbound calls • Convert inquiries into enrolled students • Provide program, pricing, and scheduling information • Manage bookings, reschedules, and cancellations • Follow up with leads and enrolled families • Maintain CRM and student records • Coordinate scheduling between families and instructors • Assist with reporting and tracking tasks • Provide administrative support to management • Support social media coordination if required
Job Requirements
- 2+ years in customer service or VA roles
- Strong phone communication skills
- Bilingual English & Spanish preferred
- Strong organization and multitasking skills
- Comfortable working remotely
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