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ScaleSource

Empowering franchises with top-tier remote talent to scale smarter, faster, and more efficiently. #RemoteHiring

Virtual Assistant – Customer Service, Administrative Support

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

137 days ago

Salary

$1.2K - $1.5K / month

Seniority

Mid Level

2 yrs expEnglishSpanish

Job Description

Virtual Assistant – Customer Service, Administrative Support

ScaleSource

• Manage inbound and outbound calls • Convert inquiries into enrolled students • Provide program, pricing, and scheduling information • Manage bookings, reschedules, and cancellations • Follow up with leads and enrolled families • Maintain CRM and student records • Coordinate scheduling between families and instructors • Assist with reporting and tracking tasks • Provide administrative support to management • Support social media coordination if required

Job Requirements

  • 2+ years in customer service or VA roles
  • Strong phone communication skills
  • Bilingual English & Spanish preferred
  • Strong organization and multitasking skills
  • Comfortable working remotely

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