• Act as the clinical subject matter expert for speech-language pathology within the EHR product • Translate SLP workflows, documentation, and compliance requirements into product requirements and user stories • Collaborate with product managers, engineers, and designers throughout the product development lifecycle • Gather feedback from U.S.-based SLPs and practices and incorporate insights into product improvements • Review and validate features to ensure clinical accuracy, usability, and regulatory alignment • Support product demos, training, and customer-facing discussions as needed • Contribute to product roadmap prioritization from a clinical and end-user perspective

• Own the product strategy and roadmap for key marketplace surfaces and experiences, from discovery through conversion and retention. • Deeply understand marketplace dynamics, including supply and demand balance, liquidity, trust, incentives, and monetization. • Partner with engineering and design to deliver high-quality, user-centered solutions with a strong bias toward execution. • Work closely with business and marketplace stakeholders to align product decisions with revenue, growth, and partner success goals. • Define and track success metrics, using data and experimentation to inform prioritization and measure impact. • Identify opportunities to improve marketplace efficiency, transparency, and value for all participants. • Lead cross-functional initiatives involving engineering, design, analytics, marketing, and operations. • Communicate product direction, tradeoffs, and outcomes clearly to stakeholders at all levels.

Overview About Fallon Health: Fallon Health is a mission-driven not-for-profit health care services organization based in Worcester, Massachusetts. For 45 years we have been improving health and inspiring hope in the communities we serve. Committed to caring for those who need us most, we pride ourselves on providing equitable access to coordinated, integrated care for our members with a special focus on those who qualify for Medicare and Medicaid. We also serve as a provider of care through our Program of All-Inclusive Care for the Elderly (PACE). Dedicated to delivering high quality health care, we are continually rated among the nation’s top health plans for member experience and service and clinical quality. Brief Summary of Purpose: The Accountable Care Organization ACO Behavioral Health Case Manager I (BHCM I) is an integral part on an interdisciplinary team focused on transition of care assessment and support, care coordination, care management and improving access to and quality of care for Fallon Health ACO members. The BHCM I embed in the ACO Partner Provider Offices and works closely with ACO Partner Providers, Office Staff, Care Management Staff and others at the Partner sites managing member care. BHCM seeks to establish telephonic and/or face to face relationships with the member/caregiver(s) to better ensure ongoing service provision and care coordination, consistent with the member specific care plan developed by the BHCM I and Care Team. Responsibilities may include conducting in home/office face to face visits for members identified as needing face to face visit interaction and assessments with the goal to coordinate and facilitate services to meet member needs according to benefit structures and available community resources. The BHCM I conduct assessments and refers members to Community Partner Programs such as Behavioral Health and Long-Term Services and Supports. The BHCM I may also refer members to Flex Program as applicable depending upon the ACO the member is affiliated with. The BHCM I may utilize an ACD line to support department and incoming/outgoing calls with the goal of first call resolution with each interaction. Responsibilities Responsibilities include: Member Assessment & Education - Telephonic and in-home assessments; create individualized care plans with members and care teams. - Perform care transition assessments and maintain knowledge of program benefits and policies. - Educate members/caregivers on disease management and self-care. - Advocate for members to access benefits and community resources (e.g., housing, food, transportation). Care Coordination & Collaboration - Develop member-centered care plans and monitor progress toward goals. - Coordinate with Nurse Case Managers, Navigators, Social Care Managers, and community partners. - Foster relationships with members, families, and providers to ensure timely, cost-effective care. - Participate in clinical rounds and report safety concerns to Protective Services as needed. Provider & Regulatory Responsibilities - Attend care plan meetings and provider visits, lead reviews when applicable. - Complete assessments, notes, and care plans in TruCare and EMR systems. - Serve as a behavioral health consultant and provide training as needed. - Collaborate with Fallon Health, Beacon Health Options, and contracted providers to ensure timely mental health and substance use supports. - Maintain HIPAA compliance and attend required meetings and supervision. Other - Support quality initiatives and department projects. - Cover assignments as needed and perform other duties as directed. Qualifications Education - Master’s degree from an accredited school of social work, mental health counseling, psychology License: - LCSW, Master’s MA/MS in Mental Health Counseling – under clinical supervision Certification: - Certification in Case Management a plus Other: - Satisfactory Criminal Offender Record Information (CORI) results. - This role requires compliance with the ACO Partner Health and Educational requirements. Experience: - Four + years clinical experience in the behavioral health/mental health setting required - Experience with government programs, community resources, case management, substance use disorders and/or severe and persistent mental illness preferred. Performance Requirements including but not limited to: - Ability to conduct behavioral health assessments, develop and implement comprehensive care plans that addresses the member’s behavioral health needs in conjunction with their medical needs and social determinants of health - Ability to serve as a member on an interdisciplinary care team that may include the member’s primary care physician, medical providers, behavioral health providers, state agencies and/or internal nurse case managers and navigators - Ability to screen and assist members with social determinants of health including but not limited to relevant food, housing and state applications (e.g., DDS, DYS, DCF, DMH) - Experience with subpopulations including children, adolescents, the homeless, those with SPMI, substance use disorders, and disabilities - Effective case management, care coordination, and member advocacy skills - Knowledge about behavioral health community resources, levels of care, and criteria for levels of care - Familiarity with motivational interviewing and harm reduction to engage and connect with members - Ability to work collaboratively with BH vendor - Familiarity with software systems including but not limited to Microsoft Office Products – Excel, Outlook, and Word Pay Range Disclosure: In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $88,000 - $92,000 per year, which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities. Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #P02

We are looking for a Deployment Manager to lead and execute complex customer deployments of OSARO’s smart automation solutions. This role is a hands-on, player-coach position that combines deep technical deployment expertise with formal people and program leadership. The Deployment Manager remains directly involved in on-site execution while owning the successful delivery of multiple parallel deployments and leading deployment engineers through challenging customer environments. OSARO combines advanced machine learning software with the services and industry expertise needed to deliver improved sight and skill to existing robot applications, while enabling new applications for the factories and warehouses of the future. Our products endow industrial robots with the level of autonomy needed to perform an extensive variety of pick-and-place tasks and integrate tightly with our customers’ complex software environments. As a Deployment Manager, your focus is on the customer and on execution. You will intimately understand OSARO’s technology and the customer’s needs and environment so that deployments are delivered successfully under real-world constraints. You are ultimately accountable for deployment outcomes and serve as the primary onsite and execution leader for OSARO. We value leaders who are passionate about what they build, feel a strong sense of ownership over their work, and thrive in high-pressure environments. You are someone who cares deeply about your team, leads from the front, and believes in doing what you say. What you'll be doing Own and lead multiple customer deployments in parallel, from onsite kickoff through production handoff Serve as the primary on-site OSARO leader for complex or high-risk deployments Manage and develop Deployment Engineers, including performance management, coaching, and professional growth Coordinate cross-functional execution with Software, Hardware, ML, QE, Manufacturing, and Support teams at HQ Drive deployment planning, issue prioritization, and execution sequencing to keep projects moving forward Perform hands-on on-site commissioning of robotic systems, including hardware, software, controls, and networking Act as the escalation point for customer issues and internal execution blockers Ensure all system performance expectations are met prior to Site Acceptance Testing (SAT) and customer training Maintain clear and consistent communication with customers and internal stakeholders on status, risks, and timelines Log, track, and drive resolution of site issues across engineering, deployment, and support teams Establish and enforce deployment best practices, standards, and processes across the team Travel extensively to customer sites, often for extended periods, including long onsite hours during critical phases Experience and skills you'll need 5+ years of experience in deployment, field engineering, systems integration, or a closely related technical field 3+ years of formal people management experience, including direct reports and performance ownership Experience managing multiple parallel projects or deployments simultaneously Demonstrated ability to lead under pressure and make execution decisions in the field Hands-on experience with industrial robot controllers (e.g., FANUC, Yaskawa) In-depth knowledge of mechanical, electrical, software, and networking diagnostics and troubleshooting Comfortable navigating and working in Linux environments Exceptional attention to detail, critical thinking, and problem-solving skills Excellent written and verbal communication skills, able to clearly articulate project information at all levels Ability to thrive in a fast-paced environment with tight timelines and a high-ownership culture Willingness and ability to travel 75–100% of the time Bonus if you have Experience in system, electrical, or mechanical design in factory or warehouse automation Experience with CAD tools for system and layout design Experience with simulation tools for offline robot programming and layout validation Exposure to PLC programming and industrial control logic (Siemens, Allen-Bradley, etc.) Exposure to Python or Rust Experience generating technical documentation, deployment playbooks, or process standards More About OSARO OSARO designs and deploys robotics automation solutions in the materials handling industry using software-defined robotics. OSARO automation systems bring together advanced machine learning for object recognition with powerful control software that adapts to customer data and environments. The company's robotic piece-picking solution is optimized for grocery, cosmetic, and e-commerce markets, where key challenges include high SKU inventories, complex packaging, and fragile items requiring delicate handling. OSARO solutions have been validated by the world's leading retailers, system integrators, and third-party logistic companies. Some of Silicon Valley's leading investors, including Peter Thiel, Jerry Yang, and Scott Banister, have backed OSARO. Our mission is to make robots smarter for a smarter supply chain, and our vision is to build the future of automation. The challenge of building brains for robots on an industrial scale is matched only by our excitement and drive to see the results of our efforts operating in real warehouses, factories, and fulfillment centers. We implement state-of-the-art techniques but constantly strive to build the simplest possible solution. OSARO is technique-agnostic and always focused on the goal. We have a highly international team made up of expert machine learning practitioners and dedicated software and hardware engineers, matching well with the global nature of our business. We value curiosity, healthy debate, and respect for diverse perspectives. OSARO is an equal opportunity employer and is committed to policies of nondiscrimination and inclusion at every step. We offer health, dental, vision, and commuter benefits, generous flexible vacation, excellent paid parental leave, and the opportunity to work hands-on with robots in a dog-friendly building. This full-time position is available immediately. Candidates should be willing to work in San Francisco and travel domestically and internationally.