• Operate and maintain Elastic Enterprise clusters (index lifecycle, scaling, retention, access control, backups) • Design and manage log pipelines (Fluentd / Fluent Bit / Logstash / Beats) for applications, databases, and infrastructure • Support and gradually decommission Datadog integrations (logs, metrics, APM, RUM, dashboards, monitors) • Collaborate with SRE, DevOps, and Security teams to ensure observability compliance and integration with SOC2 / SIEM • Define and maintain SLIs, SLOs, and error budgets, improving service reliability and visibility • Implement and optimize metrics and APM solutions (Prometheus, VictoriaMetrics, Mimir, etc.) • Automate observability infrastructure with Terraform, Helm, and GitOps tools (FluxCD or ArgoCD) • Document architecture, data flows, and best practices

Role Description The role exists to deliver high-quality crowd movement analysis and static assessments that support safe, efficient, and robust crowd management planning. The Crowd Modelling Expert applies analytical judgement, domain knowledge, and structured reasoning to identify risks, bottlenecks, and improvement opportunities in pedestrian environments. The role focuses on interpreting crowd behavior and space performance, translating analytical findings into clear, actionable recommendations for planners, engineers, and decision-makers. Key Responsibilities - Problem Definition & Method Selection: - Analyze pedestrian movement patterns and crowd behavior in defined areas and scenarios. - Assess capacities, densities, flow rates, queuing behavior, and spatial conflicts. - Identify critical situations such as pinch points, congestion, unsafe densities, or operational weaknesses. - Scenario Evaluation & Interpretation: - Support the definition and evaluation of operational scenarios (e.g. peak demand, diversions, special events, constrained conditions). - Interpret analytical results in terms of risk, safety, and operational performance. - Distinguish between theoretical capacity and realistic, safe operation. - Recommendations & Practical Solutions: - Develop clear, practical improvement measures (layout changes, operational rules, routing strategies, demand management). - Evaluate the effectiveness and limitations of proposed measures. - Support prioritization of interventions based on risk and impact. - Documentation & Communication: - Produce structured reports, figures, and presentations suitable for client and stakeholder use. - Clearly document assumptions, limitations, and confidence levels. - Communicate findings in a way that is understandable to non-specialist audiences without oversimplifying. - Collaboration: - Work closely with simulation engineers, planners, engineers, and monitoring / technology specialists. - Align assumptions and findings across disciplines to ensure consistency of recommendations. - Level of Technical Ownership: - Ownership of assigned crowd analysis work packages. - Responsibility for the technical soundness and clarity of conclusions and recommendations. - Opportunity to challenge assumptions and refine scenarios in coordination with the wider team. - Contribution to improving internal analysis approaches and standards. - Engineering Mindset & Working Style: - Understand crowd behavior as a system, not just a set of numbers. - Comfortable making judgement-based assessments under imperfect information. - Balance safety, operational feasibility, and real-world constraints. - Prefer structured reasoning and clear communication over purely theoretical analysis. - Motivated by improving safety and performance in complex public environments. Qualifications - Strong background in pedestrian / crowd modelling, crowd safety assessment, or transport / movement analysis. - Experience translating analytical findings into actionable recommendations. - Strong technical writing and stakeholder communication skills. - Ability to reason about safety, capacity, and operational risk holistically. Preferred Experience - Experience with complex, high-density or high-stakes environments (transport hubs, events, religious sites, urban centers). - Familiarity with pedestrian or crowd modelling platforms (e.g. Legion, MassMotion, Viswalk, PEDFLOW / PEDNET, or similar). - Arabic language skills or regional background supporting contextual understanding and coordination. Education Background - BSc, MSc, or PhD in Civil Engineering, Transport Engineering, Systems Engineering, Urban Planning, Operations Research, Applied Mathematics, or a related field. - Preferred: postgraduate focus on crowd dynamics, pedestrian modelling, transport planning, or safety engineering. Optional Training / Certifications - Crowd safety or event safety training (crowd risk assessment, crowd management). - Training on pedestrian / crowd modelling platforms. - Human factors, evacuation modelling, or safety engineering coursework. Engagement Model - Freelance or project-based engagement. - Remote-first technical work with structured coordination. - On-site presence only if technically required.

• Lead the development of various forecasting algorithms for our enterprise application • Generate statistical models for our enterprise application’s analytics / business intelligence (BI) offering • Optimize and improve our enterprise application’s existing analytics offering • Optimize and improve our enterprise application’s existing forecasting and material requirements planning (MRP) system • Integrate new forecasting algorithms to be used throughout our software

• Lead the design, development, and testing of multiple complex software applications for Exact Sciences, creating expert design concepts and foolproof debugging. • Collect and analyze data to develop robust IT solutions that deliver advanced data analytics capabilities to the organization. • Develop database architectures to address business requirements, ensuring system scalability, security, performance, and reliability. • Design and document database applications such as interfaces, data transfer mechanisms, and data partitions to enable efficient access of the generic database structure. • Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results. • Troubleshoot issues and problems of high complexity for major software applications; break down complex tasks, alternatives, problems, and solutions with an eye on limiting the need for later problem solving; utilize mastery of tools needed to debug and diagnose issues in any type of environment. • Operate as part of a team, communicate effectively with business stakeholders and mentor junior team members. • Design lasting applications while working with product teams. This may include organizing people and resources toward the effective and efficient purpose of pre-determined objectives serving large business or technology project(s). • Take full ownership of quality and difficult designs that impact and influence the department’s delivery and approach. • Understand the scope and relationships of large features and productions for your domain. • Contribute, interpret, and communicate enterprise, technical, project, and operational strategies, taking into account company dynamics. • Build successful internal partnerships with peers, SMEs, stakeholders, and decision-makers. • Manage vendor and external partnerships. • Consistently influence and make significant decisions across multiple projects. • Guide discussions on critical areas of impact. • Ability to work nights and/or weekends, as needed. • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. • Support and comply with the company’s Quality Management System policies and procedures. • Maintain regular and reliable attendance. • Ability to act with an inclusion mindset and model these behaviors for the organization.