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LivePerson is an online engagement solutions company, which means that it works with clients to provide their customers with real, live assistance and advice. The company was found
Site Reliability Engineer II
Location
India
Posted
111 days ago
Salary
₹312K / year
Seniority
Senior
Job Description
Site Reliability Engineer II
LivePerson
• Collaborate closely with Developers, QA, and Product teams during sprint planning to understand release plans, dependencies, and infrastructure requirements. • Participate in the application release cycle, ensuring deployments are automated, consistent, and reliable. • Manage and operate Kubernetes clusters in Google Kubernetes Engine (GKE) and Amazon Elastic Kubernetes Service (EKS). • Develop and manage Terraform modules for provisioning and configuring cloud infrastructure across GCP and AWS. • Standardize service deployments using Helm for templating and versioned releases. • Build and enhance observability with Prometheus, Grafana, and Datadog to monitor application and platform performance. • Design, implement, and maintain GitLab CI/CD pipelines for build, test, and deployment automation. • Drive an automation-first culture by developing scripts and tooling in Python, Go, or Shell to minimize manual effort and improve efficiency. • Participate in a 24/7 on-call rotation, ensuring quick detection, mitigation, and resolution of incidents. • Perform root cause analysis (RCA) and contribute to post-incident reviews to prevent recurrence. • Proactively identify reliability or scalability gaps, raise early warnings, and partner with teams to address systemic risks.
Job Requirements
- 5-8 years of experience as a Site Reliability Engineer, Platform Engineer, or DevOps Engineer.
- Hands-on experience managing Kubernetes clusters (GKE, EKS) in GCP and AWS.
- Strong knowledge of Terraform, Helm, and GitLab CI/CD pipelines.
- Proficiency in Python, Go, or Shell scripting for automation and tooling.
- Experience implementing and managing observability stacks (Prometheus, Grafana, Datadog).
- Deep understanding of Linux systems, cloud networking, and container orchestration concepts.
- Experience working in Agile/Scrum environments and partnering closely with developers.
- Excellent analytical skills with a proactive attitude — able to question assumptions and escalate potential risks early.
Benefits
- 15 Days PTO + Casual & Sick Leave
- Insurance: 8 Lakhs Family Floater Coverage; Personal Accident & Life Insurance: 3x of Gross Annual Salary*
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