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Powering the financial services agent ecosystem
Product Operations Lead, Analytics
Location
Brazil
Posted
100 days ago
Salary
$60K - $75K / year
Seniority
Senior
Job Description
Product Operations Lead, Analytics
Daloopa
• Shape the intersection of product, data, and customer experience at Daloopa. • Own the analytics foundation that powers product strategy. • Build dashboards, define metrics, synthesize customer behavior. • Ensure teams have the clarity they need to move quickly. • Aggregate and analyze qualitative data from various sources. • Identify themes and translate user feedback into actionable product insights. • Maintain analytics documentation and dashboards.
Job Requirements
- 5+ years in product operations, product analytics, or related roles.
- Proven experience partnering with Product, Customer Success, and Data/Analytics teams.
- Demonstrated ability to turn ambiguous questions and large data sets into insights that influence product decisions.
- Experience supporting multiple product lines or complex workflows in a B2B SaaS environment (preferred).
- Analytics tools: Mixpanel, Amplitude, Pendo, Statsig, or equivalents.
- SQL proficiency required.
- Experience with BI tools such as Looker, Mode, or Tableau.
- Python or R preferred for deeper analysis.
- Experience with Claude Code.
- Experience with customer support or CRM platforms such as Zendesk, Intercom, Salesforce, or HubSpot (nice to have).
Benefits
- Remote work options
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