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Daloopa logo
Daloopa

Powering the financial services agent ecosystem

Product Operations Lead, Analytics

Location

Brazil

Posted

100 days ago

Salary

$60K - $75K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishPythonSQLTableau

Job Description

Product Operations Lead, Analytics

Daloopa

• Shape the intersection of product, data, and customer experience at Daloopa. • Own the analytics foundation that powers product strategy. • Build dashboards, define metrics, synthesize customer behavior. • Ensure teams have the clarity they need to move quickly. • Aggregate and analyze qualitative data from various sources. • Identify themes and translate user feedback into actionable product insights. • Maintain analytics documentation and dashboards.

Job Requirements

  • 5+ years in product operations, product analytics, or related roles.
  • Proven experience partnering with Product, Customer Success, and Data/Analytics teams.
  • Demonstrated ability to turn ambiguous questions and large data sets into insights that influence product decisions.
  • Experience supporting multiple product lines or complex workflows in a B2B SaaS environment (preferred).
  • Analytics tools: Mixpanel, Amplitude, Pendo, Statsig, or equivalents.
  • SQL proficiency required.
  • Experience with BI tools such as Looker, Mode, or Tableau.
  • Python or R preferred for deeper analysis.
  • Experience with Claude Code.
  • Experience with customer support or CRM platforms such as Zendesk, Intercom, Salesforce, or HubSpot (nice to have).

Benefits

  • Remote work options

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