This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Lead Analyst, Operations – Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower’s Yardi CRM and RentCafe modules. The ideal candidate possesses the ability to work cross-functionally to streamline the sales process and improve operational efficiencies. - Work within a high demand, performance driven environment focused on implementing scalable solutions aligned with the company’s overall business strategy. - Welltower is growing, fueled by a disciplined approach to capital allocation, a robust data science platform, and strong operating performance. - Support continued expansion by hiring for multiple positions under this posting. Key Responsibilities - Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives. - Provides expertise in designing and optimizing resident journeys, ensuring standardization. - Work closely with the Yardi Implementation team and third-party data consultants in the execution of the implementation of the CRM and RentCafé modules. - Works closely with AVP, Operations in the development and implementation of comprehensive training programs across multiple mediums. - Contributes to maintaining project plans and timelines. - Conducts comprehensive training to ensure proficient CRM and RentCafe system use. - Provides ongoing support addressing issues, and continuously optimizing workflows. - Collaborates with internal support teams to resolve challenges. - Implements quality assurance processes. - Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture. - Establishes best practices and ensures solution delivery adheres to defined standards. - Manages to business case or approved budget by controlling spend related to one-time and recurring costs while generating value or earnings by driving ROI. - Develops regular and thorough status communications for senior leadership and stakeholders. - Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions. Other Duties Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice. Travel Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage. Minimum Requirements Skills / Specialized Knowledge: - Ability to manage portfolios of work. - Solid understanding of project management and agile practices, with the ability to teach and coach others. - Keen ability to engage and work with different teams. - Strong interpersonal, conflict management, and communications skills. - Effective documentation and reporting skills. Experience: - At least 8 years of operations, financial, or technology implementation. - Strong understanding of customer journey design and best practices. - Proven experience working on complex CRM implementation projects. - Preferred experience with Yardi’s CRM, RentCafé and associated modules. - Project Management and Technical Support experience. - Experience planning and working on implementations of system changes in a SOX environment is preferred. Education: - Bachelor’s degree in accounting, finance, marketing, or a related field is preferred. - Agile, Six Sigma, or PMP certification strongly preferred. What We Offer - Competitive Base Salary + Annual Bonus. - Generous Paid Time Off and Holidays. - Employee Stock Purchase Program – purchase shares at a 15% discount. - Employer-matching 401(k) Program + Profit Sharing Program. - Student Debt Program – we’ll contribute up to $10,000 towards your student loans! - Tuition Assistance Program. - Comprehensive and progressive Medical/Dental/Vision options. - Professional Growth. - And much more!

• Rattaché à notre practice Capital Market, vous interviendrez au sein des équipes IT Front Office d’une grande banque d’investissement afin de participer au lancement de nouveaux produits • Mettre en place de nouveaux modèles de pricing et améliorer les modèles existants • Du cadrage et de la rédaction des expressions de besoins • De la planification et coordination de projets • De la rédaction des spécifications fonctionnelles, suivi de la recette et de la mise en production • De la conduite du changement et de l’accompagnement des utilisateurs.

• leading the development of functional and non-functional business requirements, use cases, and process flows • facilitate and capture requirement elicitation by working with the Business Operations to understand business strategy and translate into requirements and/or use cases • ensuring Business Analysis processes, tools, and templates are being utilized across projects • Identify and document emerging business requirements • Intelligently question business partner and knowledge worker preferences to identify unique value drivers • Properly prioritizes business lines and enterprise demands • Accurately translates business requirements into functionality • Manages requirements to meet performance expectations • Understands industry-specific trends that impact the organization • Clearly articulates benefits in business language • Manage ambiguity and create accurate project effort estimates • Accurately quantifies project-specific risks through the development lifecycle • Identifies solution interdependencies • Stays abreast of and creates awareness of technology developments related to business requirements • Identify commonalities and suggests a consistent approach across projects in the absence of standards • Guide team decision making • Provide stakeholders with accurate view of challenges • Effectively navigate conflict between multiple stakeholders • Shares best practices, process, and environmental knowledge

• Take the lead in initiatives to improve our underwriting & pricing strategies • Have the opportunity to use AI driven tools for data analysis • Optimize current acquisition strategies in response to customer behavior and changing marketplace conditions • Develop actionable financial strategies based on financial data-driven insights to improve credit risk and profitability while driving step changes in the company’s growth trajectory • Seed tests in market to better understand customer behavior and leverage learnings to invest in future growth • Collaborate with cross functional teams across product, data science, engineering and capital markets to bring strategies to market • Articulate and communicate strategies to senior leadership