• Lead and manage a team of full-stack engineers, owning their performance, growth, and overall team health • Partner closely with product and design to set technical direction and deliver high-quality experiences across Lithic's customer and bank dashboards • Drive engineering execution — maintaining velocity, managing scope, and holding a high bar for code quality and operational excellence • Build and reinforce engineering best practices, leveling up the team's tools, processes, and collective craft • Recruit, hire, and retain strong engineering talent • Serve as a technical thought partner to cross-functional stakeholders across product, design, and the broader engineering org

Are you ready to own the intersection of AI, product strategy, and engineering execution? Can you translate bold business ambitions into scalable, secure, high-performing technology and AI products, leading hands-on delivery while embedding AI-native practices that unlock speed, quality, and sustained innovation? Come Join ReSource Pro! Your Role... As a Senior Principal, Product Engineering, you will bridge business strategy and engineering execution owning delivery outcomes for scalable, secure, and high-performing technology & AI products across 2-4 strategic initiatives. This role drives measurable improvements in velocity and cycle time by shaping product and engineering delivery through AI-native practices. Partnering closely with software engineering, architecture, data, and DevOps teams, the Senior Principal defines product requirements, prioritizes technical initiatives, and leads end-to-end delivery—ensuring technology investments are tightly aligned to business outcomes while enabling sustained innovation, operational efficiency, and measurable customer value. This is a hybrid technical product leadership role that blends product ownership with hands-on execution to accelerate delivery, remove friction, and ensure initiatives ship with speed, quality, and impact across assigned product areas. We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration. In This Role, You Will... - Translate strategic objectives into well-defined epics, user stories, and technical acceptance criteria that enable autonomous, high-velocity engineering execution; Translate strategy into detailed epics, user stories, and technical acceptance criteria that guide engineering execution. - Partner with architects to ensure system designs meet performance, security, and compliance standards across environments. - Lead backlog prioritization to maintain velocity and technical quality. - Act as a hands-on, embedded technical product leader, stepping in where needed across discovery, design, delivery, and troubleshooting to unblock teams, accelerate progress, and ensure alignment across disciplines. - Directly contribute to execution when needed (e.g., prototypes/spikes, debugging, performance tuning, instrumentation/observability, automation/CI/CD improvements) to unblock delivery and accelerate outcomes. - Leverage data instrumentation, analytics, and observability tools to assess product health, performance, and ROI. - Contribute to DevOps practices, CI/CD optimization, and automation efforts to improve release reliability and deployment speed. - Establish cycle time, flow efficiency, and throughput as primary KPIs; accountable for demonstrable improvement across assigned product areas. - Model and institutionalize AI-native product and engineering practices, including AI-assisted discovery, design, coding, testing, and operations. - Influence prioritization, sequencing, and technical investment decisions to optimize flow, balancing feature delivery, platform health, and technical debt reduction to sustain long-term velocity gains. - Partner with software engineering, architecture, and infrastructure leaders to shape technical direction and operating models that remove friction, reduce cycle time, and enable predictable, high-throughput delivery. - Lead technical discovery and product design sessions, serving as subject matter expert (SME), converting complex business and operational needs into well-structured platform capabilities; Serve as the subject matter expert (SME) for assigned products, fully owning knowledge of functionality, architecture, dependencies, and integration points. - Own outcomes across 2-4 product areas by driving cross-team dependency alignment, surfacing tradeoffs, and ensuring initiatives ship to measurable impact. - Promote hands-on collaboration between Product, Engineering, and Service Delivery, fostering a culture of transparency, experimentation, and continuous learning. - Introduce and train teams on modern product management methodologies, emphasizing discovery-driven development and customer-centric design. What You Need to be Successful… - Bachelor's Degree in Computer Science, Product Development, Business, or related field - 15+ years of progressive experience with products, engineering, development, and project management - Experience working with C-Suite; Brand or product development management experience - Previous experience leading a team and/or cross-functional initiatives(direct or matrix leadership) - Experience using AI Coding for Production Application ( Vibe Coding) >1 year - Must be able to operate across the full lifecycle: discovery → requirements → delivery → production operations, including hands-on troubleshooting and technical contribution when needed - Proven track record leading complex, highly technical product initiatives, involving APOs, microservices, data platforms, and cloud infrastructure - Demonstrates relentless curiosity—proactively dives into systems, data, and workflows to deeply understand how products operate, where friction exists, and what opportunities will most improve outcomes. - Comfortable operating in ambiguity and complexity, forming well-reasoned points of view and confidently providing recommendations grounded in technical insight, data, and business impact. - Excellent verbal, written, and presentation skills demonstrating an ability to "tell a story - Knowledge / familiarity with BPO or insurance industry (preferred) - Strong entrepreneurial spirit; high energy level, sense of urgency, responsive, confident, thorough, not afraid to make decisions Your Benefits & Perks... - Generous PTO plan with paid holidays + floating holidays - 100% paid Employee Healthcare on Day 1 - Eligible for all medical, dental, and vision benefits on Day 1 - 401k with employer match, vested on Day 1 - Opportunity to work for a growing, global organization. - Ability to engage with clients and internal partners to make an impact. - Organization-wide focus on growth and development Your Compensation… Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $145,899 - $247,039 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides. Your Interview Process... To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes: - Behavioral interview with Talent Acquisition - Online talent assessment - Hiring Manager Interview with Chief Information Officer - Stakeholder Interview with Senior Director, Software Engineering - Stakeholder Interview Team Expert - Business Case *Additional interview steps may be added depending on the position or if further evaluation is needed. Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. How will this role have an impact? This role requires a talented engineer who is versatile and creative. One who can not only lead and influence groups of teams, but be an integral part of a small tight team that will build out the next generation of software solutions offered by Signify Health. If you’re passionate about application engineering, want to help shape the direction of our next generation features and products for Signify Health’s partners in episodic care, and to make a significant impact on the health and lives of hundreds of thousands of people, then we have the perfect position for you! The Manager, Software Engineering will work with multiple SCRUM teams developing highly scalable enterprise applications and web services that are a key part of Signify Health's ecosystem. The Senior Software Engineer will design and implement software that solves complex business problems. This person will identify risks and unnecessary complexity, and incorporate non-functional aspects into their software design. What will you do? - Engineer highly scalable, distributed web services & applications - Work on enterprise services and applications - Be responsible for the security and privacy of all protected health information that may be accessed during everyday work activities - Deliver high-quality code to production - Suggest paradigms, toolsets, frameworks, or third party solutions and work to establish consistency in terms of process and approach. - Support team members and drive: - Partnership with and execution of product direction across the group. - Adoption of new technology and best practices. - Fostering a security mindset, helping to train and implement code security best practices within the team. - Aggregating and reviewing engineering performance and application uptime KPIs. - Strong mentorship and coaching to junior software engineers leading software design and implementation of most projects. - Identifying opportunities for improvement across dependent services and teams. Minimum Requirements: - 5+ years of relevant work experience, including 2+ years experience of leading projects or managing direct reports - 5 years of OOP experience - Working knowledge of front-end technologies such as Angular, NgRx, React, CSS3, HTML and Node - Strong SQL skills - Exposure to caching patterns and technologies is a plus (Redis, Couchbase, etc.) - Experience with TDD and familiarity with Unit testing frameworks - Familiarity with messaging technologies such as Kafka, NServiceBus or RabbitMQ - Experience doing Agile spikes on new ideas, and once decisions are made helping to carry out the implementation - Experience with multi-layer architecture, architectural patterns and Dependency Injection frameworks. Experience with Mediator pattern, Domain Driven Design and ORMs strongly desired - Strong understanding of service oriented architecture principles and techniques, object-oriented design principles, and database design and implementation - Strong Communication skills - Ability to form strong partnerships with operations and product teams. - Self starter - Experience with application containerization, kubernetes and container management - Experience with Scrum/Agile development methodologies. - Experience with version control software such as GIT - Experience with Continuous Integration Continuous Deployment (CI/CD) - Experience with AI tools such as Cursor and/or Claude Code - Must be able to travel at least 10% of time Preferred Requirements: - 8+ years of experience in the engineering field as a software engineer - 8+ years of work experience in .NET framework, .Net Core, C#, Web API 2 and RESTful web services - Exposure to Document Databases is preferred - Experience with Akka.Net Education: - Bachelor’s degree in Computer Science or a related field or equivalent work experience Pay Range The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/12/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the team The Guardians team owns Zillow’s Centralized Leads Platform (CLP), which handles lead ingestion, processing, and routing for buy, sell, and finance journeys across the company. The team’s services sit in the critical path between consumer experiences and professionals, powering pre‑connection and post‑connection workflows, as well as downstream analytics and finance data products. Guardians is also accountable for observability and operational excellence for this platform: improving transparency, ensuring system and resource health, reducing friction in onboarding new use cases, and driving continuous improvement in reliability, security, and efficiency. About the role As the Senior Engineering Manager for Guardians, you will lead a team of ~8 engineers responsible for the reliability, evolution, and adoption of Zillow’s centralized leads platform. You will own key initiatives such as the migration from legacy systems to modern workflows, expansion of capabilities that support agents and loan officers, integrations with partner funnels, and the observability roadmap that helps teams understand and operate the leads ecosystem with confidence. This role is ideal for a leader who enjoys combining deep technical systems thinking with hands-on people leadership and cross‑organizational influence to improve both customer experiences and internal developer productivity. You Will Get To: - Lead and grow a high‑impact engineering team (~8 engineers) that builds and runs the backend services that take in customer inquiries and match them with the right real estate professionals and loan officers across phone, text, and CRM tools. - Modernize a mission‑critical platform, replacing legacy systems with more reliable, observable workflows so that lead processing is resilient, auditable, and easy to reason about for engineers and stakeholders. - Design end‑to‑end lead journeys in partnership with product, operations, and analytics — from the moment a consumer raises their hand through to hand‑off into partner systems — reducing friction and improving conversion for buy, sell, and finance customers. - Shape and execute the reliability and observability strategy, defining the roadmap, metrics, dashboards, and alerts that give teams fast, self‑service insight into system health and incidents. - Use data and AI‑powered insights to improve routing and lead quality, working with analytics and finance partners to define the signals and data products that help prioritize the right customers at the right time. - Raise the bar on operational excellence, including on‑call practices, incident response, post‑incident reviews, and runbooks, while continually reducing toil and improving the on‑call experience for engineers and partner teams. - Set clear goals, development plans, and performance expectations for each engineer, grow technical leaders within the team, and manage performance with clarity, empathy, and accountability. - Collaborate with peer engineering and product leaders across marketplace, CRM, contact center, and mortgage experiences to align APIs, contracts, and shared roadmaps around a cohesive long‑term vision for the leads platform. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $206,700.00 - $330,300.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are - Experience: 8+ years of professional software engineering experience, including 3+ years managing software engineering teams building backend or platform services, with direct responsibility for people leadership and regular software delivery to production. - Technical leadership: Proven ability to understand business ambitions and align them with technical system capabilities, identifying gaps, navigating trade‑offs between short‑term and long‑term investments, and influencing architecture beyond your immediate team. - Systems design & architecture: Deep experience designing and operating scalable, reliable, and maintainable backend or data systems, with an emphasis on testability, resiliency, and observability. - Operational excellence: Strong track record running on‑call rotations, diagnosing and resolving critical production issues, improving observability and runbooks, and raising the bar on system health and operational rigor across teams. - Communication: Excellent written and verbal communication skills; able to distill complex technical topics for audiences ranging from junior engineers to executives, and to create clear, reasoned design and strategy documents. - People leadership & mentorship: Demonstrated success building and developing engineering talent, including setting goals, providing regular feedback, mentoring senior and junior engineers, and managing performance issues with appropriate support and urgency. - Problem solving & judgment: Ability to make high‑judgment decisions in complex, ambiguous environments, balancing near‑term deliverables with long‑term platform vision and health. - Here at Zillow, we value the experience and perspective of candidates with non‑traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. Preferred qualifications - Experience working on platform or infrastructure teams that support multiple product surfaces and internal customers, ideally in a large‑scale, high‑impact environment. - Hands‑on experience with event‑driven or workflow‑orchestrated systems and integrating with many upstream and downstream services. - Familiarity with observability tooling and practices (for example, Datadog, Splunk, metrics, logs, tracing) and using these signals to guide engineering investments and incident response. - Experience with public cloud platforms and container orchestration (such as AWS and Kubernetes), and with building secure‑by‑default, compliant systems in partnership with security and risk teams. - Prior exposure to marketplaces, lead routing, or CRM‑style systems, especially where experimentation, configuration, and routing quality have meaningful business impact. Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.