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TDCX offers digital CX solutions, helping brands acquire customers, build loyalty and protect their communities.
License Compliance Technical Specialist
Location
Singapore
Posted
113 days ago
Salary
0
Seniority
Senior
Job Description
License Compliance Technical Specialist
TDCX
• Schedule appointments with clients to obtain license usage information; • Meetings with customers to collect the data will be done remotely; • Take inbound calls from customers who need technical assistance in completing the license usage and deployment inventory; • Assist Autodesk customer to deploy and troubleshoot Autodesk Inventory Advisor Tool; • Assist Autodesk customers to troubleshoot PowerShell scripts and other queries; • Assist Autodesk customers to create group policies and roll them out; • In some circumstances, assist customer to execute manual data collection; • Evaluate inventory data to ensure it is complete and prepared for analysis by Autodesk;
Job Requirements
- Ability to work alone and manage own workload
- Very good IT skills, including various Asset Management Tools
- Proven track record in business-to-business communication
- Have the technical skills & experience to think on their feet
- Active Directory Group Policy
- DNS/DHCP & Network Configuration
- Knowledge of Microsoft Operating Systems and network technologies
- Desktop/Server Support experience
- MS Excel
- Be able to understand and troubleshoot Powershell Scripts and other queries (nice to have)
- Languages: English fluency is a must; secondary European language preferred
- Nice to have: Microsoft Accreditation
- Bachelor’s Degree
- Previous experience working in a client-facing environment e.g. technical services
- Microsoft SCCM
- Familiarity with a variety of SAM tools such as Flexera or Snow
Benefits
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
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