This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Travel Appointment Coordinator to join our remote team. In this role, you will be responsible for connecting with potential clients, scheduling travel consultations, and supporting the reservations process. This position is ideal for individuals with strong communication skills and an interest in hospitality, customer service, or travel. Key Responsibilities - Respond to inbound inquiries and schedule travel planning appointments. - Follow up with prospective clients via phone, email, or online platforms. - Assist in coordinating consultations between clients and travel specialists. - Maintain accurate records of communications and scheduled appointments. - Provide excellent customer service while representing Destination Knot’s brand values. - Collaborate with team members to support client reservations and ensure seamless booking processes. Qualifications - Strong communication and interpersonal skills. - Detail-oriented with the ability to manage multiple schedules and client needs. - Comfortable working in a remote environment with reliable internet access. - Customer service experience preferred; hospitality or travel industry knowledge a plus. - Self-motivated and organized with a professional demeanor. Benefits - Flexible remote work environment. - Training and ongoing professional development in travel and hospitality services. - Performance-based income earning possibilities. - Access to exclusive travel perks and industry-related benefits. - Supportive team environment with growth potential. - $45,000 - $65,000 a year. Company Description We are a trusted travel services company dedicated to providing personalized planning for vacations, cruises, and getaways. We pride ourselves on offering excellent client support and customized travel solutions while building a strong community of hospitality professionals.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote position. Virtual Rockstar is hiring a full-time Appointment Setter & Patient Intake Specialist on behalf of our client, a growing outpatient physical therapy practice located in North Carolina. This role is critical to the clinic’s growth and daily operations. The ideal candidate will serve as the first point of contact for new patient inquiries and referrals, ensuring that incoming leads are responded to quickly, scheduled efficiently, and guided through the intake process. This is not a passive administrative role. The position requires strong phone communication skills, a patient-focused mindset, and the ability to confidently guide conversations toward scheduling evaluations and reducing no-shows. Responsibilities - Appointment Setting & Lead Conversion - Respond quickly to inbound patient inquiries via phone, text, and email - Convert incoming leads into scheduled patient evaluations - Contact website leads, physician referrals, and marketing inquiries - Educate prospective patients on how physical therapy can help address their condition - Guide conversations toward booking evaluations or appropriate screening calls - Handle patient objections professionally and confidently - Follow a structured follow-up cadence to ensure no opportunities are lost - Confirm scheduled appointments and help reduce no-show rates - Patient Intake & Documentation - Manage new patient intake workflows and documentation - Enter and maintain patient information accurately within the EMR - Ensure patient records remain organized and up to date - Monitor clinic email inbox and respond to patient communication - Document all interactions clearly and accurately within the system - Referral Management - Contact physician-referred patients promptly to schedule evaluations - Track and document referral sources accurately - Support intake for personal injury cases and capture relevant information (attorneys, adjusters, etc.) - Maintain professional communication with referring providers and partners - Patient Reactivation & Outreach - Work through lost patient logs to reconnect with previous patients - Reactivate discharged patients who may benefit from continued care - Reach out to patients who have met deductibles or may benefit from follow-up services - Support reactivation campaigns and outreach initiatives - Scheduling & Administrative Support - Manage appointment calendars and schedule patient evaluations - Send appointment reminders and confirmations - Respond to patient inquiries via phone and email - Maintain waitlists and help fill scheduling gaps - Coordinate schedules with clinical staff to optimize provider availability - Tools & Systems - The practice currently uses: - PromptEMR - Weave (phone and messaging system) - Asana - Microsoft Teams - Outlook - GoHighLevel (GHL) for lead tracking and follow-up workflows - Candidates should be comfortable working across multiple systems while communicating with patients. Qualifications - Prior experience in appointment setting, patient intake, medical front desk, or lead conversion roles - Strong phone presence with clear and professional English communication - Experience working in healthcare, physical therapy, or medical administration preferred - Ability to explain healthcare services clearly and confidently - Strong organizational and documentation skills - Comfortable multitasking across scheduling, CRM, and EMR systems - Ability to work independently while maintaining accountability for results Top Non-Negotiables - Strong objection-handling skills when speaking with prospective patients - Ability to confidently explain how physical therapy can help patients - Professional communication, honesty, and reliability Benefits - Competitive salary commensurate with experience. - Opportunities for professional development and growth. - Work in a dynamic and supportive team environment. - Make a meaningful impact by helping to build and strengthen families across the globe.

Job Title: Work From Home – Online Appointment Setter: Booking Hotels Job Type: Flexible Schedule | Remote Work About Us: We are a professional travel planning company specializing in personalized vacations, hotel bookings, cruises, and group travel. We pride ourselves on delivering exceptional service and crafting unforgettable travel experiences for clients around the world. Position Overview: We are seeking highly motivated and detail-oriented individuals to join our team as Online Appointment Setters focusing on hotel bookings. In this role, you’ll connect with potential clients online, schedule consultations, and assist in gathering travel preferences to help create seamless hotel stays. This is a remote position perfect for individuals who enjoy engaging with people, have strong communication skills, and love the travel industry. Training and resources are provided to help you thrive in this role. Key Responsibilities: Communicate with potential clients through online platforms, social media, and messaging tools Schedule appointments for clients to speak with travel specialists about hotel bookings Gather basic travel information (dates, destination, budget, preferences) Maintain accurate records of leads and follow-up activities Collaborate with travel specialists to ensure smooth client hand-offs Participate in virtual trainings and team meetings Requirements: Friendly, professional communication skills Comfortable using online platforms and social media for outreach Organized, self-motivated, and able to manage time effectively Basic computer skills and reliable internet connection Interest in travel and helping clients plan hotel stays Prior experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible remote work environment Full training and access to travel industry tools Supportive team culture and ongoing mentorship Income-earning possibilities based on performance Access to exclusive travel perks and discounts Personal and professional growth opportunities Ready to join the travel industry and help clients book amazing hotel stays? Apply today and start your journey with Destination Knot! $45,000 - $65,000 a year

Job Title: Work From Home – Online Appointment Setter: Booking Hotels Job Type: Flexible Schedule | Remote Work About Us: We are a professional travel planning company specializing in personalized vacations, hotel bookings, cruises, and group travel. We pride ourselves on delivering exceptional service and crafting unforgettable travel experiences for clients around the world. Position Overview: We are seeking highly motivated and detail-oriented individuals to join our team as Online Appointment Setters focusing on hotel bookings. In this role, you’ll connect with potential clients online, schedule consultations, and assist in gathering travel preferences to help create seamless hotel stays. This is a remote position perfect for individuals who enjoy engaging with people, have strong communication skills, and love the travel industry. Training and resources are provided to help you thrive in this role. Key Responsibilities: Communicate with potential clients through online platforms, social media, and messaging tools Schedule appointments for clients to speak with travel specialists about hotel bookings Gather basic travel information (dates, destination, budget, preferences) Maintain accurate records of leads and follow-up activities Collaborate with travel specialists to ensure smooth client hand-offs Participate in virtual trainings and team meetings Requirements: Friendly, professional communication skills Comfortable using online platforms and social media for outreach Organized, self-motivated, and able to manage time effectively Basic computer skills and reliable internet connection Interest in travel and helping clients plan hotel stays Prior experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible remote work environment Full training and access to travel industry tools Supportive team culture and ongoing mentorship Income-earning possibilities based on performance Access to exclusive travel perks and discounts Personal and professional growth opportunities Ready to join the travel industry and help clients book amazing hotel stays? Apply today and start your journey with Destination Knot! $45,000 - $65,000 a year