Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: As the Director, Software Engineering, you will provide strategic and technical leadership across Ensemble’s software delivery organization. In this role, you will define, drive, and execute technology strategy that accelerates engineering effectiveness and enables scalable, secure, and resilient platforms. You will guide teams in architecting and delivering modern, reusable software solutions while championing engineering excellence and operational maturity. You will work closely with product, architecture, and engineering leaders(across Ai platform/Product Engineering/Data Engieering/BI) to align technology decisions with business objectives, ensuring solutions support both near‑term priorities and long‑term strategic outcomes. Through hands‑on technical leadership, design‑level guidance, and coaching, you will influence engineering practices, elevate quality standards, and foster a culture of innovation, collaboration, and continuous improvement. Relocation to San Jose, California is highly preferred for this role. Candidates must either currently reside in the San Jose area or be willing to relocate. Relocation assistance may be available for eligible candidates. Essential Job Functions Strategic & Technical Leadership - Define and execute the engineering strategy in alignment with long‑term business and platform goals. - Shape architectural direction, standards, and engineering best practices across teams. - Drive adoption of modern engineering approaches, scalable architectures, and high‑quality delivery patterns. Engineering Delivery & Operational Excellence - Oversee the design, development, testing, deployment, and continuous improvement of software solutions across multiple teams. - Build and maintain shared frameworks, services, and platform capabilities that accelerate delivery. - Ensure strong operational practices, including observability, CI/CD maturity, automation, and security‑first development. Cross‑Functional Partnership - Collaborate with product, design, architecture, and infrastructure leaders to translate strategy into clear, executable roadmaps. - Remove blockers, drive alignment, and ensure technical considerations are fully integrated into planning processes. - Represent engineering in portfolio reviews, technology evaluations, and enterprise decision‑making forums. Technical Governance & Quality - Lead technical design reviews, architecture forums, and complex troubleshooting efforts. - Establish quality benchmarks and ensure teams consistently meet standards for performance, maintainability, and production readiness. - Drive resolution of systemic issues through data‑driven root‑cause analysis and long‑term corrective actions. Innovation & Modernization - Champion modernization initiatives, including microservices, serverless architectures, event‑driven systems, and infrastructure as code. - Evaluate emerging technologies—including AI‑enabled development tools—and guide adoption where they deliver measurable business value. Leadership & Talent Development - Lead and develop engineering managers, technical leads, and senior engineers, fostering a culture of accountability, innovation, and continuous learning. - Build organizational capability through coaching, skills development, and effective team structures. - Promote an inclusive, collaborative engineering culture rooted in high performance and craftsmanship. Qualifications Required Skills & Experience - Bachelor’s degree in Computer Science, Engineering, or a related field. - 10+ years of progressive software engineering experience, including 4+ years leading managers or multi‑team engineering organizations. - Strong expertise in modern software architecture, cloud platforms (preferably Azure), CI/CD, automation, and observability. - Hands‑on software engineering experience building production‑grade applications using JavaScript/TypeScript, .NET Core, or similar languages. - Proven ability to set engineering strategy, guide architectural direction, and lead large‑scale delivery initiatives. - Demonstrated success developing leaders and building high‑performing engineering teams. - Excellent communication skills with the ability to translate complex technical concepts for diverse audiences. - Experience driving modernization, platform evolution, and continuous improvement initiatives. - Exposure to AI‑enabled development tools, code generation models, or ML‑driven insights (e.g., Copilot, embedding models, vector search). - This position pays between $92,400 to 138,600 based on experience #LI-BT1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

• Develop, drive and execute a long-term vision and strategy for the Corporate Payments cross-cutting and core services • Collaboratively define and implement a comprehensive architectural roadmap for the EnCompass platform, aligning with business objectives, industry best practices, and other Corporate Payments teams • Foster a culture of innovation, collaboration, empowerment, and continuous learning within the engineering teams • Continuously challenge the status quo and implement mechanisms to reduce time-to-market using efficient engineering methods • Collaborate with other Corporate Payments engineering teams to reuse development practices and components to reduce duplication • Craft, lead, manage, and grow high-performance engineering teams • Hire, coach, promote, and retain high performers to achieve WEX goals • Work closely with product and commercial partners to drive, prioritize, and work backwards from the customer requirements and exceed expected outcomes • Drive effective monthly, weekly, and quarterly mechanisms to plan, execute, and audit workstreams • Establish a robust and clear engineering roadmap to maintain clarity and motivation for the engineering team • Maintain career growth plans and provide monthly and quarterly feedback for individuals’ continual progress

• Oversee the design and development of electrical substation projects, ensuring compliance with industry standards, codes, and safety regulations • Manage substation engineering programs from concept through completion, providing leadership in scope development, budgeting, scheduling, resource planning, and risk mitigation • Lead cross ‑ functional collaboration by coordinating engineering, construction, and project management teams to ensure seamless execution of substation initiatives • Provide technical leadership by reviewing and approving technical specifications, drawings, and documentation for substation equipment, components, and systems • Direct engineering analyses including feasibility studies, load flow modeling, short ‑ circuit studies, and other simulations to ensure system reliability and operational efficiency • Guide equipment evaluation by overseeing the selection of transformers, breakers, relays, and control systems to meet project and system requirements • Supervise field assessments by directing site visits, evaluating existing substation conditions, identifying issues, and approving recommended maintenance or upgrade strategies • Review and approve contractor submittals to ensure alignment with project requirements, design intent, and engineering standards • Promote continuous improvement by staying current with industry trends, emerging technologies, and advancements in substation engineering and integrating them into team practices • Lead and mentor engineering staff by providing direction, coaching, and technical expertise while fostering a collaborative, high ‑ performance work environment.

About Vantaca Powered by AI, Vantaca's vision is big! We are the leading AI-native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control. Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI-powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate. With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI-powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company, we're building the category-defining platform that will transform how an entire industry operates. As part of that growth, we're building out our second engineering and product hub in Raleigh-Durham and we're looking for the people who'll help shape it from the ground up. What Makes Vantaca Exciting We are rethinking software development from first principles in a post-Scrum world. We are building with AI coding agents daily and expect you to lead your team in adopting these practices effectively. Modularity in our systems allows AI agents to operate effectively. Agentic Development: We run multiple coding agents in parallel, manage work across git worktrees, and coordinate through orchestration systems. Our team uses Claude Code, Cursor, Devin, and at times other agent coding platforms. We are scaling spec-driven development to improve alignment between stakeholders within the software development lifecycle and improve cycle times to delivery as well as quality. AI Engineering: We believe in architecting our codebases and systems—microservices, interfaces, etc.—to be AI-accessible. This means building for testability, observability, and modularity. Where possible, we use AI to build the factory and not just the product: writing commands, agents, AGENT.md files, and structuring our systems for synchronous and asynchronous agent collaboration. The Opportunity As Software Engineering Manager, you'll lead a team of 4-8 engineers building next-generation features for both our core Vantaca platform and HOAi's autonomous AI agents, serving thousands of community associations and millions of homeowners. This is a hands-on leadership role: you own your team's delivery, develop your people, maintain technical standards, and continuously improve how we work. Your responsibilities span technical leadership (architecture decisions, code review, production quality), people leadership (1:1s, career development, mentorship), cross-functional collaboration, and delivery (owning outcomes, iterating on process). You'll drive technical excellence while fostering an environment where diverse engineering talent delivers breakthrough innovations that eliminate entire workflows for community management companies, not just speed them up. Your team's work directly impacts customers who have already achieved results like processing 600 budgets in under 10 hours (previously 1,200 hours) and automating 95% of invoice workflows. This is engineering that transforms industries. What we’re driving toward Our teams are organized around rapid, collaborative product development focused on client success. We measure outcomes, not activities: Throughput & Cycle Time: Shipping value faster through continuous iteration Quality: Reducing defects through testability and automated validation AI Enablement: 100% team adoption of agentic development practices Process Evolution: Forward-thinking adoption of AI to enable increased capabilities across engineering and product We believe desired outcomes and team/customer constraints define our process—not methodology orthodoxy. Technical Leadership - Own technical design, architecture decisions, and end-to-end delivery for your team's domain - Provide substantive code review feedback that improves quality and unblocks teammates - Monitor and reduce production defects - Maintain technical standards while pushing the envelope with emerging technologies People Leadership - Conduct regular 1:1s focused on career development and removing obstacles - Mentor engineers on technical skills, AI adoption, and professional growth - Balance empathy with accountability, set clear expectations and follow through - Build a team that wins together: collective outcomes over individual achievement Delivery & Process - Own your team's delivery and commitments - Ensure the team is aligned and has clarity on what we're trying to accomplish - Unblock work and remove obstacles proactively - Iterate on process continuously as desired outcomes and team/customer constraints define our process AI-Native Development - Use AI coding agents daily in your own technical work - Establish team standards for effective AI use: agentic coding patterns, context engineering, agent orchestration - Enable the team to run multiple agents in parallel and manage complex workflows Qualifications Required - 5+ years software engineering experience with hands-on technical depth - 3+ years leading software engineering teams - Active daily use of AI coding agents (Claude Code, Cursor, Codex, or similar) - Track record of delivering software that solves real customer problems - Ability to work cross-functionally and act as a change agent Technical Experience (Preferred) - .NET 8+, C#, Entity Framework, SQL Server - Azure (Functions, Service Bus, Application Insights) - Microservices, event-driven architecture, REST APIs Background (Preferred) - Consumer software experience (user-facing products) - Experimentation techniques and A/B testing experience - Zero-to-one product experience AI-Native Experience (Valued) - Led teams through AI tool adoption - Experience with agentic development patterns and agent orchestration - Understanding of how to structure codebases for AI effectiveness (testability, modularity, automated validation Mindset - Energized by building products that solve real customer problems at scale - Collaborative approach to problem-solving; you elevate the team around you - Growth-oriented—you see challenges as opportunities to learn and improve - Excited about AI/ML innovation and its potential to transform industries Core Values - Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the platform. Always ready to learn quickly about emerging AI technologies and infrastructure patterns, helping themselves and the team grow. - Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily platform work, working closely with engineering teams, listening to their infrastructure needs, and celebrating technical successes together. - Accountability Starts with Me: Notices platform problems and takes personal action to solve them. Takes ownership of platform performance, reliability, and the success of internal customers building on the platform. - Unwavering Commitment to Customer Experience: Regularly talks to internal customers (product teams, engineers), taking personal responsibility to understand what they need from the platform, address infrastructure concerns, and make their development experience better with improved platform capabilities. - Innovate Boldly: We challenge the status quo and push technical boundaries to create meaningful change. We act with urgency and purpose, knowing that platform innovation drives our AI-native product success. Why You Should Join Our Team - AI-First Product Culture - Build the intelligent infrastructure that powers AI innovation at scale - Our eNPS is +68! (Google it, that is great) - Benefits: Medical, Dental, and Vision kick in day one - Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year) - 401K with Company Match - Remote Flexible - come to the office when needed - Great parental leave benefits - Named on Inc 5000 list of America's Fastest Growing Private Companies - Named on Inc 5000 Vet 100 Private Companies list multiple years in a row - Winner of Coastal Entrepreneur Award, Technology Category - Active employee-led Culture Committee - Ongoing industry and professional development trainings available to all employees - Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community - We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.