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Gainwell Technologies logo
Gainwell Technologies

Gainwell Technologies is an award-winning digital health technology company that supports the administration of healthcare and human services programs. In past flexible hiring, the

BOT Developer

Location

India

Posted

72 days ago

Salary

0

Seniority

Senior

Job Description

BOT Developer

Gainwell Technologies

• Design & Develop Bots: Build intelligent bots using Kore.AI and other platforms, ensuring robust lifecycle management. • Integrate Voice & Telephony Services: Implement voice bot solutions integrated with Genesys/CXOne for superior customer engagement. • Enable Cloud Deployments: Deploy and manage solutions on AWS or Azure, ensuring high availability and security. • Optimize Performance: Debug, monitor, and optimize bot performance for reliability and efficiency. • Support Operations: Provide ongoing maintenance and operational support for deployed solutions. • Collaborate in Agile Teams: Work closely with cross-functional teams using Agile methodologies and tools like Jira/ADO.

Job Requirements

  • Must have Bot Development (preferably Kore.AI) Experience
  • Bot Lifecycle Management is mandatory
  • Must have Voice Bot/Telephony Integration (Genesys/CXOne)
  • Experience in JavaScript, REST APIs, Web Services is mandatory
  • Additional languages (Python, JSON, HTML/CSS, XML) Good to have
  • Good to have experience with alternative bot platforms (Dialogflow, MS Bot Framework, Rasa)
  • Good to have CI/CD pipelines and test case development

Benefits

  • Remote working

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United States
$149K - $193K / year
Job Closed