Employment Type: Full timeShift: Day Shift Description: POSITION PURPOSE Work Remote Position (Pay Rate: $19.2123-$28.8184) Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts. Provides training and guidance to lower level colleagues and provide problem resolution as needed. This position reports directly to a Supervisor Billing & Follow-Up. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions Performs daily activities as part of the billing and follow-up team in support of the revenue cycle process for an assigned PBS location. Documents claims billed, paid, settled, and follow-up in appropriate system(s). Identifies and escalates issues affecting accurate billing and follow-up activities. Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner. Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information. Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays. Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner. Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution. Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required. May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc. Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created. Provides problem resolution to billing and follow-up issues as needed. Other duties as needed and assigned by the supervisor. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS High school diploma or Associate's degree in Accounting or Business Administration or related field, and a minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred. Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Completion of regulatory/mandatory certifications and skills validation competencies preferred. Excellent verbal and written communication and organizational abilities. Strong interpersonal skills are necessary in dealing with internal and external customers. Accuracy, attention to detail and time management skills. Ability to work independently. Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards. Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate. Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Must possess the ability to comply with Trinity Health policies and procedures. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Role Description The Corporate Coder (“CC”) functions under the direction of the Health Information Corporate Coding Manager. The CC is responsible for: - Accurate coding and abstracting of clinical information from the medical record. - Maintaining standards for coding data quality and integrity. - Productivity within established guidelines. - Coding of Tenet facilities as assigned. - Assisting with productive coding to maintain DNFC. - Assisting with quality chart reviews. - Assisting with the training of new CC’s and/or other projects where indicated. Company Description We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community. We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care. Today, we are a leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions. - Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. - We are differentiated by our top-notch medical specialists and service lines that are tailored within each community we serve. - The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions. Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day. At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do. As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.

• Assign ICD-10-CM and CPT/HCPCS codes with modifiers for services provided in the facility (Professional fee coding) • Review all applicable documentation of various providers to determine the appropriate codes to assign for all medical services, procedures, and diagnoses from available documentation within electronic medical records • Ensures diagnosis codes meet local and national medical necessity guidelines • Be knowledgeable of billing and coding requirements for governmental and private insurance payers • Utilize coding resources along with any other applicable reference material available to ensure accuracy in coding for all assigned services • Demonstrates the technical competence to use the facility encoder and EMR in an office or remote setting • Review and resolves coding edits and denials • Assists with rebilling accounts when necessary • Maintain a working knowledge of various laws, regulations and industry guidance that impact compliant coding • Follow all HIPAA regulations and uphold a higher standard around privacy requirements • Completes all assigned work in a timely manner based on internal and/or payer standards • Must meet all coder productivity and quality goals; Maintain a 95% accuracy rate • Attending and reporting at weekly team calls with Director of Medical Coding Compliance • Reporting coding patterns identified within the coding process to management • Responsible for maintaining current knowledge of coding guidelines and relevant federal regulations through the use of current CPT-4, HCPCS II, and ICD-10 materials, the Federal Register, and other pertinent materials • Adhere to all internal competencies, behaviors, policies and procedures to ensure efficient work processes • May interact with providers and/or center administrators from time to time regarding billing and documentation policies, procedures, and conflicting/ambiguous or non-specific documentation

• Provide coding of medical records and any applicable supporting documentation • Codes records to assign ICD-10, CPT, and modifiers in accordance with coding guidelines • Meets quality and productivity standards and deadlines/turnaround times • Assigns indicated account and claim data attributes as indicated (POS, revenue code, implant pricing) • Demonstrates thorough understanding of how work impacts the project/end customer • Recognize, interpret, and evaluate inconsistencies, discrepancies, and inaccuracies in the medical data received, and appropriate alerts and/or queries indicated by the party or supervisor • Reviews and correctly responds to AR tasks related to pre-claim edits pertaining to coding and post-submission denials • Demonstrates a good rapport and works to establish cooperative working relationships with all members of the team • Demonstrates willingness and flexibility in working additional hours or changing hours whenever required between normal business hours • To ensure the security and confidentiality of all clinical data handled, including the safekeeping of all health records • To function as the first point of contact regarding coding issues • To promote the interchange of dialogue between nimble management and coders • To have an active involvement in the development and implementation of current information relevant to medical/surgical coding • To be aware of all statutory and local requirements regarding coding policy changes • Assist with client billing questions in a professional and timely manner • Complete coding queues and AR queries as assigned • Address client concerns in a prompt and professional manner • Participate in task force committees and special projects, as required • Assist with client audits, as needed