Enago (Crimson Interactive) logo
Enago (Crimson Interactive)

We are a technology-driven scientific communications & localization company.

Quality Analyst

AnalystAnalystFull TimeRemoteJuniorTeam 501-1,000Since 2005H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

79 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Quality Analyst

Enago (Crimson Interactive)

• End-to-End Quality Management of Freelancers (FLs) and In-house Editors (IHEs) • Ability to edit, proofread, and review academic documents at a high speed and with high quality/precision • Checking and improving the quality of FLs/IHEs through regular quality audits • Monitoring trends and facilitating decision-making related to FL/IHE quality • Explaining grammatical concepts, checking process adherence, and building resources for FLs/IHEs: maintaining healthy and professional communication on a regular basis • Attending to and resolving FL/IHE queries (English/content & editorial processes) • Conduct training sessions for IHEs (English & in-house editorial processes) • Operations Management (inter- and intra-team coordination and communication) • Working in collaboration with the Project Management and Client Servicing teams to understand and efficiently handle client concerns, projects, and consultations • Working in collaboration with the Freelancer Recruitment team to hire high-quality FLs for different services and projects • Working in collaboration with our editors for special projects and consultations • Ensuring continuous editor training and development • Working on several developmental activities and projects for clients • Working on data, analyses, and reports as and when required

Job Requirements

  • Minimum 1 year of experience in editing/copyediting and/or conducting language quality checks (should be interested in learning new concepts along with language)
  • High proficiency in written and spoken English (near-native) and the ability to explain language concepts to a layperson
  • Ability to multitask, demonstrate urgency and drive, excellent time management skills, ability to work in a deadline-driven environment
  • Proficiency in MS Office (primarily Excel and Word)
  • Open to participating and overseeing team tasks and activities

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