• Create content for SEO best practices to generate traffic to our site. • Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, Press Releases, Stories, Guest posts, etc.). • Change to new content requirements, digital tools, and collaborators. • Utilize graphics editing and media creation programs to develop prototypes and storyboard. • Edit content produced by other members of the team. • Analyze content marketing metrics and makes changes as needed. • Collaborate with the SEO team and developer what they need. • Proven Experience in Content writing.

• Collaborate with internal Architecture, Analog and Digital Design Engineering Teams to gather information for technical documents • Writing design specifications, user manuals, and datasheets for AI Hardware • Reviewing and revising architecture specifications, conference papers, integration guides • Produce Government reports, Integration Guides, SDK User Manuals • Translates complex ASIC or VLSI concepts into clear and concise documentation for engineers and customers

• Deliver high-quality technical documentation to support IT projects, including solution designs, implementation guides, and operational handover materials. • Work closely with engineers, architects, and project teams to translate complex technical concepts into clear, user-friendly documentation. • Develop and maintain project artefacts such as SOPs, runbooks, knowledge base articles, and user guides. • Support project delivery by ensuring documentation is completed in line with timelines, milestones, and governance requirements. • Collaborate with project managers and PMO to ensure documentation aligns with project scope, standards, and deliverables. • Participate in workshops and technical discussions to capture requirements, decisions, and key outputs. • Review, edit, and standardise documentation to ensure consistency, accuracy, and quality across all project deliverables. • Manage version control and document repositories, ensuring artefacts are up to date and accessible. • Support cutover and transition activities by producing clear handover documentation for BAU teams and end users. • Identify gaps in documentation and proactively work with stakeholders to address them. • Contribute to continuous improvement of documentation standards, templates, and processes within the PMO.

• Act as a bridge between engineering, product, and customer success. Proactively collaborate with SMEs across the organization to extract deep technical knowledge and translate it into accessible content. • Get up to speed quickly on new products and complex technical architectures, becoming a functional expert in record time. • Write and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs. • Find creative solutions to scale documentation efforts. This includes leveraging AI-assisted writing tools and automation to improve speed-to-market and consistency without sacrificing quality. • Organize and structure Help Center content to ensure it is easily navigable and searchable, directly impacting product adoption and ticket deflection. • Ensure all documentation aligns with Optro’s brand voice and tone, maintaining a consistent "source of truth" for all users.