Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview About the INVEST Program Are you a recent college graduate looking for a long-term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges? The Emerging Talent INVEST Program (ETIP) – Guardian Pathway is a 6-month paid, fully remote, entry-level immersive learning experience, designed for recent college graduates to gain real-world exposure, personalized coaching and mentorship and a clear, long-term career path in one of U.S. best industries. Program Highlights - 6-months, paid, fully remote learning track - Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience - Fully remote (candidates must physically reside in states specified although the role is remote) - Interactive sessions, one-on-one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material - Fully paid licensing and advance education opportunities - Career progression post-graduation into claims resolution manager roles and beyond How you'll make an impact What will you do? Over the course of this 6-month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of the knowledge gained. Over the course of the program, you will progressively increase your hands-on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of the program mentors and training leaders. The program is designed to offer consistent and repeated opportunities to develop, grow and practice your knowledge, advance your education via licensing studies, and help you gain confidence in the unique and highly specialized field of commercial claims handling for world’s largest employers and insurance carriers. What can you expect? - Participate in Structured Learning: Actively engage in the first phase of the INVEST Program, which includes instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations. - Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims. - Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios. The sandbox allows colleagues to practice making decisions, inputting data, and managing mock claims without risk, helping build confidence before handling actual cases. - Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career. - Collaborate and Network: Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization. - Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3 of the program. Claim assignments will begin at an incremental, supportive pace, with inventory gradually increasing as confidence and competency develop. - Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision. Begin applying program training to real-world scenarios, including benefit calculations, wage loss evaluations, and return-to-work considerations. - Claims Analysis and Learning: Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials to determine claim strategy, financial exposure and potential next steps. - Stakeholder Communication: Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees; secure key details from medical providers and other key stakeholders to support collaborative, outcome-focused, and empathetic claims handling. - Client Service Instructions & Carrier Guidelines: Learn how to interpret and apply client service instructions and carrier guidelines to ensure claims are handled in compliance with expectations. This includes understanding unique requirements for documentation, communication, and jurisdictional standards across our diverse client base. - Reserving Acumen: Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes. You’ll learn how accurate reserving supports financial stewardship and impacts overall claim strategy. About You Education: Bachelor’s degree or 4-year degree from an accredited institution preferred. Candidates possessing a Bachelor’s degree will receive preferential treatment. Others with proven experience will be considered. Attributes: - Active listening skills - Problem-solving mindset - Adaptable to changes in procedures and technology - Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT) - Strong verbal and written communication skills - Strong time management and ability to multi-task - Detail-oriented - Curious, learning-focused mindset #GBTopJob #remote #LI-MD3 #INVEST Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Get To Know Us! WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans. Key position details: - Training Schedule: Monday to Friday 8:00am to 4:30pm Central Time (40 hours per week) - Training Duration: 4 weeks - Training Classes Starting: 4/27/2026 and 5/25/2026 - Part Time position - 20 hours/week after training What is your impact? As a Claim Examiner, you will handle processing and adjudication for healthcare claims. This will include claims research where applicable and a range of claim complexity. What Will You Be Doing: - Day-to-day processing of claims for accounts: - Responsible for processing of claims (medical, dental, vision, and mental health claims) - Claims processing and adjudication. - Claims research where applicable. - Reviews and processes insurance to verify medical necessities and coverage under policy guidelines (clinical edit logic). - Incumbents are expected to meet and/or exceed qualitative and quantitative production standards. - Investigation and overpayment administration: - Facilitate claims investigation, negotiate settlements, interpret medical records, respond to Department of Insurance complaints, and authorize payment to claimants and providers. - Overpayment reviews and recovery of claims overpayment; corrected financial histories of patients and service providers to ensure accurate records. - Utilize systems to track complaints and resolutions. - Other responsibilities include resolving claims appeals, researching benefits, verifying correct plan loading. What You Must Have: - 2+ years related work experience. - Claims examiner/adjudication experience on a computerized claims payment system in the healthcare industry. - High school diploma or GED - Knowledge of CPT and ICD-10 coding required. - Knowledge of COBRA, HIPAA, pre-existing conditions, and coordination of benefits required. - Must possess proven judgment, decision-making skills and the ability to analyze. - Ability to learn quickly and multitask. - Proficiency in maintaining good rapport with physicians, healthcare facilities, clients and providers. - Concise written and verbal communication skills required, including the ability to handle conflict. - Proficiency using Microsoft Windows and Word, Excel and customized programs for medical CPT coding. - Review of multiple surgical procedures and establishment of reasonable and customary fees. What We Prefer: - Some college courses in related fields are a plus. - Other experience in processing all types of medical claims helpful. - Data entry and 10-key by touch/sight General Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

• Process and review claims involving minor injuries and routine pay and close cases • Examine claim forms and related documentation to determine coverage • Maintain accurate and up to date claim files, including documentation and reserves • Review and process medical bills and claim related expenses • Issue payments to claimants and providers in accordance with company procedures • Communicate with internal team members and external contacts via email and phone • Handle general inquiries and assist with billing related questions • Refer more complex claims or issues to a supervisor or claims representative • Provide administrative and clerical support to claims examiners and representatives • Help ensure claims are processed efficiently and without unnecessary delays

• Prepare, review, and submit hospital and RHC claims to commercial insurance carriers. • Ensure correct use of CPT, HCPCS, ICD-10, revenue codes, modifiers, and RHC-specific billing requirements. • Verify charges, units, dates of service, provider credentials, and place of service. • Analyze and resolve billing denials, rejections, and underpayments. • Identify root causes of denials (coding, authorization, eligibility, medical necessity, bundling, timely filing, etc.). • Conduct timely follow-up with payers on unpaid, underpaid, or delayed claims. • Communicate with insurance representatives to obtain claim status and resolution. • Ensure compliance with payer guidelines, hospital policies, and RHC billing regulations. • Work closely with coding, registration, authorization, and clinical staff to resolve billing issues.