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LearnWorlds is the top all-in-one platform for creating, promoting & selling online courses.
Senior Community Manager
Location
Greece
Posted
79 days ago
Salary
0
Seniority
Senior
Job Description
Senior Community Manager
LearnWorlds
• Design and evolve LearnWorlds’ customer community strategy and operating model • Develop a scalable content engine for the community, turning customer questions, wins, and insights into high-impact programming and educational content. • Build community programs that support onboarding, adoption, and peer learning • Own the day-to-day operations of LearnWorlds’ customer community spaces, ensuring consistent content, engagement, moderation, and a high-quality member experience. • Organize community experiences across diverse customer segments and roles • Partner cross-functionally to surface customer insights, support product feedback, and amplify customer stories • Identify and nurture champions, advocates, and ecosystem contributors • Measure community impact on health, NRR, product adoption, time-to-value, and support efficiency
Job Requirements
- 4–7+ years of experience building or scaling customer communities in SaaS, EdTech, or complex B2B environments
- Proven ability to tie community initiatives to customer and business outcomes
- Strong collaborator with experience working across CS, Product, Marketing, and Leadership
- Comfortable assessing, prioritizing, and building programs in evolving environments
- Experience with managing and engaging a diverse audience of entrepreneurs through large enterprise contacts. Bonus: Personal experience with teaching, coaching, and/or entrepreneurship
- Demonstrated familiarity with community tools (ex: Circles, Discord, Slack) & standards
- Strong storytelling instincts with experience producing customer-led content (case studies, testimonials, video snippets).
- Camera-first and confident facilitator, able to host live webinars, community AMAs, interviews, and customer spotlights that build trust and participation.
- Hands-on content creator with a passion for developing engaging assets that drive conversation (video snippets, posts, recaps, mini trainings)
- Personal experience with teaching, coaching, and/or entrepreneurship
- Curiosity and experience in exploring the landscape of evolving AI tools to support engagement analysis, trends identification, or customer insights; experience using or experimenting with AI tools to scale community or advocacy programs is a plus.
Benefits
- Private life and health insurance plan
- Fully remote work if you prefer to work from home, apart from when we have team meetings a few times per year
- Your personal annual training budget
- An annual home office allowance to set up your personal space
- Company laptop
- 23 days of paid time off
- 3 early summer Fridays in July and August
- Access to AI tools at work
- A free LearnWorlds School to build and sell your own courses
- Work in one of the globally top 5 e-learning courses platform
- An opportunity to grow alongside us and shape the look and feel of tomorrow's e-learning
- An entrepreneurial, international, and highly motivated team with a flat hierarchy that will both challenge you and help you reach your highest potential
- Annual company retreats (see the video of our latest retreat).
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