About MyOutDesk Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams. Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams. About the Role The Inside Sales Agent (ISA) is responsible for managing, nurturing, and converting incoming buyer and seller leads into active clients. This role serves as the primary point of contact for leads generated through marketing campaigns, referrals, or online inquiries. The ISA works closely with the sales and marketing teams to qualify leads, set appointments, and maintain consistent follow-up, ensuring a seamless experience for prospective clients. The ideal candidate is highly organized, persuasive, tech-savvy, and skilled in relationship-building over the phone, email, and digital channels. Key Responsibilities Lead Management & Qualification - Initiate outbound calls and develop relationships with different types of leads. - Respond promptly to incoming buyer and seller leads via phone, email, CRM, and other channels. - Qualify leads by understanding their needs, timeline, and readiness to buy or sell. - Maintain accurate lead information in the CRM (e.g., Salesforce, Follow Up Boss, KVCore). - Segment and prioritize leads based on readiness, urgency, and potential value. - Identify opportunities for immediate conversion vs. long-term nurturing. Lead Nurturing & Follow-Up - Conduct consistent follow-ups through phone calls, text messages, and email campaigns. - Build and maintain relationships with leads, providing value, guidance, and relevant information. - Schedule appointments or property tours for agents with qualified leads. - Track all lead interactions and update notes in the CRM to ensure continuity. Communication & Relationship Building - Educate leads about the buying or selling process, market trends, and available properties. - Address lead inquiries professionally and provide accurate information. - Maintain a high level of responsiveness and professionalism in all communications. - Escalate qualified leads or urgent issues to the appropriate agent in a timely manner. Marketing & Outreach Support - Assist in executing drip campaigns, newsletters, or targeted outreach for lead engagement. - Collaborate with marketing teams to optimize campaigns and messaging for lead conversion. - Provide feedback on lead quality and campaign performance to improve results. Performance Tracking & Reporting - Monitor lead conversion metrics, response times, and appointment scheduling effectiveness. - Provide regular reports on lead activity, conversion rates, and pipeline status. - Analyze performance data to identify areas for improvement in lead management.

Hi, we’re glad you’re thinking about joining us. Are you looking for purpose-driven work where sales makes a positive impact on communities around the world? If so, then Committee for Children is an amazing place to grow your career as an Inside Sales Representative. We’re a social enterprise dedicated to advancing the well-being of children through the development of essential human skills. As an Inside Sales Representative, at CFC, you will support new customer acquisition for digital and print product sales within your assigned territory while supporting field Account Executives. This role is responsible for identifying and qualifying leads, understanding client needs to offer tailored solutions, managing the sales funnel, and advancing and closing deals to achieve revenue goals. What you’ll do when you join us: Lead Funnel: Identifying and Qualifying Leads - Proactively identify and qualify potential clients through inbound leads and outbound prospecting. - Research and identify new client targets, maintaining accurate lead and contact records in the CRM. - Generate new business opportunities to ensure pipeline sufficiency, including re-engaging lapsed or former clients. - Ask qualifying questions to understand client budgets, audiences, needs, and timelines. - Create meeting opportunities for Field Account Executives and collaborate with leadership and marketing to optimize lead generation and conversion. - Maintain up-to-date CRM records with key lead, client, and sales activity details. Sales Cycle: Positioning, Advancing, and Closing Opportunities - Communicate clearly and persuasively across all stages of the sales cycle to advance opportunities and close sales. - Present tailored solutions that align with customer needs through demos, presentations, proposals, and high-impact communications. - Utilize CRM and analytical tools to make data-informed decisions that guide sales strategy and tactics. - Stay current on education trends, market developments, and competitor offerings to position products effectively. - Collaborate with the Customer Success Manager to capture implementation goals and ensure a smooth transition from sales to onboarding. - Maintain accurate forecasts and pipeline details in the CRM and meet or exceed all activity and performance metrics. - Take ownership of outcomes, anticipate obstacles, and take proactive steps to maintain momentum through the sales and implementation process. - Adapt to changing priorities and business needs while maintaining positive relationships and effective work habits Here’s what we’re looking for: - Bachelor’s degree - 3+ years of experience in sales, implementation, or customer success. - Experience in the education or EdTech sector required. - Proven success managing a sales pipeline and achieving or exceeding sales targets. - Strong communication and interpersonal skills; able to build relationships across departments and collaborate effectively with leadership, marketing, client success, and product teams. - Demonstrated ability to use data and CRM systems (e.g., NetSuite, Salesforce) to inform decisions and manage the sales cycle. - Applies knowledge of technology trends and the needs of educational institutions to present ROI analyses and help clients set measurable goals. - Open to change and able to shift direction quickly; maintains accountability for results and follows through on commitments. - Proficient in Microsoft Excel, PowerPoint, Word, and Outlook Note: This position is remote, employees are eligible to work remotely in any of the following states: AZ, CA, CO, CT, FL, GA, IL, MA, NV, NJ, NM, NY, OH, OR, PA, TX, VA, WA. The hiring range for this position is $31.00 – $37.00 per hour, with a target commission of 25% of base pay for meeting established sales goals, with an increasing incentive for exceeding goals up to 100% of base pay. Actual base pay takes into account job-related knowledge, skills and experience required for the role, and internal equity. Let’s talk about benefits. What we do matters. But we can’t achieve our goals unless we empower every team member to pursue their own goals and live a fulfilling personal life. Our benefits, perks, and rewards are aimed at doing just that: helping you live your best life at CFC. - We cover 100% of your premiums for medical, dental and vision coverage and 50% for your dependent’s medical and dental premiums - Retirement plan + company match up to 3%; CFC also may make an annual discretionary non-elective contribution on your behalf at the end of the year! - A flexible work subsidy: $100 per month that you can use on things like phone and internet costs, office supplies, or even commuting costs - 16 paid holidays (including winter break and 1 floating holiday), 3 weeks' vacation in your first year, and separate sick leave accrual - Other great benefits include: monthly contribution to childcare and/or dependent expenses, FSA account, parental leave, sabbatical leave, employee assistance program, annual wellness reimbursement, growth and development opportunities, disability and life insurance. Transform the lives of millions. Grow your career while you do it. At Committee for Children, we’re dedicated to advocating for policies to enhance, gathering research to support, and developing educational programs to advance the safety and well-being of children through development of essential human skills. We’re best known for our innovative Second Step® family of programs, which blend research and rigor with intuitive design to help young people build strengths that will help them realize their goals throughout life. We believe that if you make a positive impact on enough children, the ripple effect will help a family, school, community, and ultimately, the world. We’re proudly building a more equitable workplace. We’re committed to providing a place that empowers you to bring every bit of who you are to work. When you’re able to be yourself, you do your best work. It’s as simple as that. And to that end, we’re committed to building a diverse and inclusive workplace. We're proud to be an equal opportunity employer. We’re committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We encourage all qualified applicants to apply, without regard to race, color, age, disability, gender identity, marital status, national origin, genetics, religion, sexual orientation, political affiliation, veteran status, or other applicable legally protected characteristics. Apply now and help us achieve our vision of safe children thriving in a just and peaceful world.

Kurzbeschreibung der Stelle - Rolle: Inside Sales Manager (VID) – Expansion im Bestandskundenstamm (Upsell/Cross-Sell) - Mission: Du entwickelst Bestandskunden aktiv weiter und erzeugst neuen Abo-Umsatz durch strukturierte Online-Beratung und Closing - Impact: Direkter Umsatzhebel über Abo-Expansion (neu gebucht) + messbare Vertriebseffizienz (Conversion) - Arbeitsweise: „Inside-first“ – klare Taktung, hohe Kontaktfrequenz, qualifizierte Online-Termine, saubere CRM-Transparenz Diese Aufgaben erwarten Dich Bestandskunden-Expansion (Farming mit Hunter-Drive) - Identifikation von Expansion-Potenzialen im Bestand (Use Cases, Bedarf, Timing) - Proaktive Ansprache & Beratung (remote/online), Value Story + Paket/Modul-Logik - Upsell/Cross-Sell auf Software & Services → neuer Abo-Umsatz (neu gebucht) Online-Termine & Vertriebsoutput - Qualifizierte Online-Kundentermine planen, durchführen, nachhalten (Bestand) - Abschlussorientierte Gesprächsführung: Qualifizieren → Entscheiderbild → Angebot → Closing - Steuerung über klare Aktivitäts-KPIs (z. B. Ø ≥ 20 Online-Termine/Woche als Top-Stufe) Vertriebseffizienz / Conversion - Erwirken von Bestellungen (Expansion) in/aus Online-Terminen - Fokus auf Erfolgsrate (Bestellungen / Online-Termine) und kontinuierliche Verbesserung CRM & Transparenz - Tagesaktuelle CRM-Systempflege: Call-Reports, Aktivitäten, Outcomes, Pipeline-Status Zusammenarbeit - Enge Schnittstellenarbeit mit Field Sales/CS/Operations/Marketing (Übergaben, Kampagnen, Umsetzung) - Markt-/Kundenfeedback strukturiert zurückspielen (Einwände, Wettbewerbsinsights, Produktfeedback) Initiativbewerbung Damit begeisterst Du uns Must‑haves - Mehrjährige B2B Inside Sales / Telesales / Account Expansion Erfahrung (Bestandskunden) - Nachweisbare Performance in Upsell/Cross-Sell + Abschluss (Deal Ownership end-to-end) - Starke Remote-Kommunikation: Bedarf, Nutzenargumentation, Einwandbehandlung, Closing - KPI-getriebenes Arbeiten: Output, Conversion, Pipeline – Zahlensicherheit im Tagesgeschäft Nice‑to‑haves - Erfahrung mit Abo-/Subscription-Modellen und wiederkehrenden Umsätzen (ARR/MRR-Logik) - Erfahrung im Umfeld LEH / Marketing Services / SaaS - Routine mit „Activity-to-Revenue“-Mechanik (z. B. Erfolgsrate und Termin-Volumen als Steuerhebel). Arbeitsstil / Mindset - Proaktiv, schnell, verbindlich – „Follow-up is a skill“ - Struktur & Taktung: Wochenplanung, Priorisierung, sauberer Funnel - CRM als Standard (Transparenz, Steuerbarkeit, Lernkurve) Bereit, Bestandskunden systematisch zu entwickeln? Bewirb dich jetzt – kurz & unkompliziert! Darauf kannst Du Dich freuen CTA

• Engage with leads (inbound and referral-based) and convert them into consultations or follow-up appointments • Maintain structured communication **logs** on CRM systems • Coordinate with **doctors & team **for appointment scheduling and lead updates • Follow up with potential patients to address **queries and build trust** • Explain SSO’s **value proposition** to patients and families professionally • Manage inbound calls from marketing and referral channels