Job Description Summary ‎ As a Product Marketing Lead at Castlight, you will play a critical role in shaping and executing the go-to-market strategy for our product portfolio. You will partner closely with Product, Sales, Marketing and Customer Success to define positioning, develop compelling messaging, enablement tools, and launch plans that accelerate adoption, revenue growth, and customer satisfaction.‎ How will you make an impact & Requirements ‎ Key Responsibilities - Go-to-Market Strategy & Execution: Lead the planning, development, and execution of GTM plans for new product releases and feature enhancements. - Product Positioning & Messaging: Develop and evolve positioning and messaging that clearly articulates the value of Castlight’s products to diverse audiences (employers, brokers/consultants, health plans). - Collateral Creation: Produce high-quality sales and marketing enablement materials, including decks, one-pagers, battle cards, product briefs, FAQs, and training guides. - Cross-Functional Enablement: Partner with Sales, Customer Success, and Marketing to provide the tools, playbooks, and training needed to confidently communicate product value and competitive differentiation. - Market & Competitive Insights: Conduct market research and competitive analysis to identify trends, customer needs, and opportunities to improve Castlight’s market position. - Customer and Market Feedback: Gather and synthesize voice-of-customer insights to inform product roadmap decisions and refine marketing strategies. - Performance Tracking: Define success metrics for launches and campaigns, analyze performance, and iterate on learning to optimize impact. What Success Looks Like (12–18 Months) - Sales teams can confidently articulate Castlight’s value without “translation help” - Product launches are predictable, coordinated, and tied to pipeline and adoption metrics - Messaging is consistent across sales, marketing, and customer conversations - Product marketing is seen as a strategic growth lever, not a support function Qualifications - 6+ years of experience in product marketing, ideally in B2B SaaS, healthcare tech, benefits, or data platforms - Proven experience owning both strategy and execution - Strong GTM intuition with the ability to turn ambiguity into clear action - Deep comfort working inside and across GTM systems (CRM, enablement, automation, - analytics) - Exceptional written and verbal communication skills ‎ Compensation: $108,466.00to $162,698.00

• Act as the voice of the customer by understanding their needs and challenges through interviews, market research, competitive analysis, and engagement with sales teams. • Develop compelling positioning and messaging frameworks for products, personas, and features, collaborating closely with product and sales to address specific needs. • Craft tailored messaging for demand generation, SDR, sales, and channel partners. • Empower the entire organization with relevant product and customer knowledge. Create essential sales collateral, including playbooks, sales plays, and pitch decks. • Lead and execute product launch strategies, partnering with product management, demand generation, sales, and customer success teams. • Collaborate with demand generation on content strategies to achieve product goals, producing collateral such as blogs, whitepapers, webpages, demos, and videos.

Role Summary The Technical Product Marketing Manager role is responsible for developing and executing go-to-market plans for Patmos products and services. Your unique skill set and technical knowledge will carry into our overall sales enablement conversations. We’re looking for an energetic, motivated self-starter that has a passion for technology and can translate the capabilities of a technology solution into sales messaging and positioning. Reporting to the VP of Sales, the Technical Product Marketing Manager is responsible for the delivery of consistent messaging that highlights our differentiated value proposition in all sales collateral, conducts knowledge transfer and training of the sales force in both direct and indirect channels, and contributes core messaging for the fulfillment of marketing tactics. This position requires a combination of strong technical, marketing skills, project/program management, knowledge about the competitive landscape, and deep understanding of buyer personas. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential responsibilities. - Develops product and solution positioning, messaging by prospective buyer role, and ways to overcome competitive objections - Defines and delivers technical solution benefits, positioning and expertise to sales reps & sales engineering teams - Translates and articulates technology platform messages (i.e., administration, security, integration, etc.) - Develops sales tools including sales scripts, presentations, and demonstration scripts and can effectively communicate solution benefits with internal sales teams and channel partners - Owns and manages the company website, including content strategy, updates, SEO optimization, and ongoing maintenance to ensure it accurately reflects current product positioning, messaging, and brand standards - Creates and maintains high-quality website content (copy, landing pages, product pages, case studies, blogs) that aligns with go-to-market messaging and drives lead generation - Supports marketing programs, campaigns and additional assets with content and messaging to drive demand Research competitive solutions and maintain competitive comparisons and evaluations - Cultivate and nurture relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value - Social and Emotional IQ – ability to effectively listen, communicate, and manage expectations all levels (down, peer, up) and political savviness (corporate agility) - Ability to take an abstract idea, design it out, build the plan and deliver the details - Develop and execute go-to-market plans and ensure internal organizational readiness Other Duties Assigned Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications - Proven ability to create compelling visual collateral (digital and print) including presentations, infographics, brochures, one-pagers, and other sales/marketing assets - Strong copywriting and wordsmithing skills with demonstrated experience producing clear, persuasive, benefit-focused marketing and sales copy - Hands-on proficiency with design tools (e.g., Canva, Adobe Creative Suite, Figma, or equivalent) sufficient to produce professional-grade marketing materials independently or in collaboration with designers - Previous enterprise software product marketing experience - Deep understanding of enterprise software environments, scalability & high availability Experience with Cloud/Saas applications & technologies - Broad understanding of architecture & technical integrations - Experience working with product management & engineering/development - Experience with one or more of the following: - Hands on experience with technology - Voice/Data networking or administration professionals - Hardware or Systems Integrations - MS Windows/Azure - Virtual Infrastructures - Gateways/Routers/Switches - CRM - SaaS Platform - Security and Compliance - Analytics/Data warehouse/Business Intelligence solutions - Performance or other Metrics based evaluation/management solutions - Experience working with commercial B2B SaaS applications - 7-10+ years’ experience in a product marketing role preferably in the high-tech industry - Experience in launching new high tech products and communicating benefits - Demonstrated history of managing complex projects and executing on marketing plans - Experience in conducting market analysis, developing market messaging, and communicating benefits - Domain expertise in the contact center industry either first hand or through a successful tenure at a contact center software company Physical Requirements: - Must be able to remain in a stationary position up to 50% of the time - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations - Ability to regularly stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard and other equipment for extended periods of time based on job responsibilities About Us Patmos Hosting, Inc. delivers Freedom as a ServiceTM, providing organizations with an independent alternative to Big Tech's commercial constraints, censorship, cancellation and deplatforming. Patmos owns and operates datacenter infrastructure with decentralized connectivity, open peering, and free Internet Exchange hosting, ensuring resilience and true independence. Its services span multi-megawatt colocation for AI and hyperscale workloads, GPU/high-performance compute, custom data centers, domains, web and cloud hosting, colocation and tailored website and application development. Founded in 2022, Patmos is headquartered in Kansas City, MO, with teams and datacenters/locations in Kansas City, Dallas, Phoenix, Denver. Why Join Us Be part of a mission-driven company defending free speech and internet freedom. At Patmos, you'll help protect online expression while ensuring legal compliance. Our team is shaping the future of digital freedom by building secure, high-performance internet infrastructure. We value privacy, innovation, and individual liberty—creating a purpose-driven, collaborative environment where your work matters. Benefits include: - Unlimited PTO - 401(k) match (4%) - Health, dental, & vision insurance - Short and long term disability - Life insurance (company paid and supplemental available) - Generous parental leave, baby bonuses, marital bonuses, and other family-friendly perks - 14 observed paid holidays that include solemnities Patmos is an equal opportunity employer and proud member of the Catholic Benefits Association offering employee benefits that promote the dignity of the human person, the dignity of work, and the common good.

What Do We Do? Triple Whale is the complete intelligence platform that helps ecommerce brands confidently understand what's working in their business, what's not, and what they should do next. We pull all your data into one place, give you the measurement tools to actually trust it, then use the smartest AI in the industry to translate it into insights and recommendations. From there, you get tools to put those insights to work — from AI agents that generate creative and take action on your behalf, to automations that make the rest of your tech stack smarter and more effective. More than 60,000 brands like Pressed Juicery, Ouai and True Classic trust Triple Whale to grow faster with fewer resources — uncovering opportunities and acting on them at a scale that would be impossible manually. What You're Applying for As our product velocity accelerates, we’re looking for a Head of Product Marketing to lead one of the most critical functions in a product-led company. You’ll oversee the full product marketing organization and lead a team of incredibly high-performing PMMs responsible for translating product innovation into market impact. This is not a 0→1 build—you’ll be taking the function from 1→10, building on a strong foundation to scale our narrative, go-to-market motion, and enablement across the company. You’ll serve as the connective tissue between Product, Sales, Marketing, and Revenue, ensuring our roadmap, messaging, launches, and growth programs are aligned and driving real business outcomes. You’ll partner closely with company leadership to shape how Triple Whale shows up in the market, drive product and sales-led growth programs, and build the systems and content engine that power both enterprise and self-serve motions. Ultimately, you’ll ensure our customers and the broader market recognize Triple Whale as the category leader in AI for commerce. What You’ll Do - Become the in-house expert on AI, AI agents, business intelligence, and measurement, translating market and competitive insights into clear positioning, pitch updates, and analyst briefings. - Own the go-to-market strategy across the product portfolio, partnering with Product on monthly and quarterly launches while driving always-on programs that increase adoption, expansion, and revenue impact. - Lead and develop the Product Marketing team, evolving and refining scalable processes, frameworks, and operating systems that support rapid product innovation and company growth. - Oversee the creation of high-impact enablement and content—including use-case guides, demo videos, webinars, and sales playbooks—that shorten deal cycles and increase attach rates. What You’ll Bring: - 7+ years of product marketing experience in high-growth B2B SaaS, including formal product marketing roles at AI or data-driven software companies, with a track record of leading positioning, messaging, and go-to-market for complex technical products. - Proven leadership experience managing and developing product marketing teams, with responsibility for setting strategy, prioritization, and creating the structure that allows the team to execute effectively even in fast-moving, ambiguous environments. - Demonstrated success owning end-to-end go-to-market strategy across both product-led and sales-led motions, partnering closely with Product, Sales, and Marketing leadership to launch new capabilities, drive adoption, and translate product innovation into measurable revenue impact. - Ecommerce and commerce enablement experience is a strong plus, the ideal candidate understands the realities of modern ecommerce while also pushing the boundaries of how AI and data can shape the future of commerce. Our Values - We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. - We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. - We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. - We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. - We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: 165,000 - 180,000 ​​Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced. The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote