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Smartcat logo
Smartcat

The essential language AI platform for global enterprise.

Forward Deployed Engineer

Software EngineerSoftware EngineerFull TimeRemoteMid LevelTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

59 days ago

Salary

0

Seniority

Mid Level

Job Description

Forward Deployed Engineer

Smartcat

About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. Forward Deployed Engineering Mission You’ll join Smartcat’s GTM org as a Forward Deployed Engineer, owning technical success across the full customer lifecycle—from pre-sales workflow discovery to implementation, adoption, and expansion. FDEs drive ARR by delivering measurable outcomes and building AI-powered workflows that accelerate Agent Platform adoption, improve multilingual quality, and maximize long-term value. You’ll partner closely with Sales, CX, Product, and Engineering to translate business goals into working solutions (integrations, prompts, and AI agents), lead go-lives, and surface customer insights to influence product direction and roadmap priorities on our biggest customers. Role Overview The Forward Deployed Engineer (FDE) at Smartcat is a senior, customer-facing technical delivery role responsible for translating business goals into deployed AI-powered localization workflows — and ensuring those workflows drive measurable outcomes. This is not a back-office implementation role. You will own the delivery and success of our largest customers by being their point of contact and trusted advisor. It is a forward-facing, outcome-owning role that requires deep technical fluency, strong execution discipline, and the ability to operate across pre-sales and post-sales. You will: - Lead end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization - Build AI-powered workflows that improve multilingual content quality, speed, and efficiency - Own integrations and automation that embed Smartcat into enterprise systems - Partner cross-functionally to drive adoption, expansion, and long-term success Core Responsibilities 1. Pre-Sales Technical Strategy & Value-Map Ownership You will: - Lead pre-sales technical discovery to understand workflows, systems, and success criteria - Own the end-to-end technical execution from demos to value generation - Translate customer requirements into a clear technical solution plan and implementation path through a strategic plan - Partner with GTM Account teams to scope opportunities and ensure solutions are sold correctly To be successful in this role, you will be excited by getting full autonomy in making a customer successful 2. AI Workflow Design & Deployment You will: - Build and deploy AI-powered workflows aligned to customer outcomes - Create, test, and iterate prompts, agent skills, and workflow configurations - Develop workflows that improve quality, speed, and efficiency in multilingual content creation - Ensure that translation quality, output, format is aligned with customer expectations 3. Integrations, APIs & Automation You will: - Configure platform integrations and end-to-end processes using APIs, connectors, and middleware - Lead complex technical integrations with enterprise systems such as CMS, DAM, PIM, and commerce platforms (e.g., AEM, Drupal, SFCC) - Troubleshoot integration and workflow issues with strong technical rigor - Build custom solutions when necessary to meet customer operational requirements - Collaborate with the engineering team to identify and implement core platform enhancements that resolve customer obstacles. 4. Technical Delivery Ownership & Go-Live Readiness You will: - Serve as the technical lead for customer deployments from discovery through go-live - Own validation, testing, and go-live readiness to ensure workflows meet expected quality standards - Maintain implementation discipline — timelines, milestones, risks, and technical documentation - Ensure customer solutions are stable, scalable, and operationally successful 5. Adoption, Outcomes & Expansion Enablement You will: - Drive post-sale support, enablement, and adoption initiatives - Help quantify outcomes and value realization over time - Identify opportunities to expand workflows, departments, and usage based on technical success - Partner with account teams to validate and support expansion opportunities 6. Cross-Functional Collaboration & Product Feedback Loop You will: - Partner with Customer Experience (CX), Product, Engineering, and Account teams to deliver outcomes - Submit high-quality bug reports and technical feedback to Engineering and Product - Identify recurring customer needs and workflow gaps to influence roadmap priorities - Act as a liaison to accelerate customer success through internal alignment 7. Stakeholder Communication & Executive Enablement You will: - Communicate clearly with both technical and executive stakeholders - Translate complex technical concepts into actionable recommendations - Lead technical workshops and implementation sessions - Support executive-level discussions on outcomes, roadmap alignment, and future workflow opportunities What We’re Looking For - BS/MS in engineering, analytics, or a related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers - Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations - Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs - Excellent communication skills with experience presenting to both technical and executive audiences - Strong negotiation, influencing, and client relationship management skills - Proven ability to deliver post-sale support, training, and adoption initiatives - Entrepreneurial mindset with curiosity, problem-solving ability, and collaborative approach - Willingness to travel up to 40% Why joining Smartcat might be your best move so far - Fully remote team We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, Belgrade, Lisbon, Tbilisi and Yerevan. - Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

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We're a leading genetic testing and precision medicine company dedicated to advancing health and well-being for all.

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Sr. Software Test Engineer, Mobile

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Better Futures Start Now. Grow your FinTech career at NinjaTrader or start your futures trading journey with us.

Full TimeRemoteTeam 201-500Since 2003H1B No Sponsor

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader. JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. 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In this role you will: - Architect, build, and maintain a scalable end-to-end mobile automation framework for our Flutter-based iOS and Android applications - Lead automation efforts across both platforms, with a focus on long-term framework stability and coverage - Implement and enhance mobile automation using Appium, WebdriverIO, or similar automation frameworks - Design and enforce a Screen/Page Object Model architecture and project structure that scales with the mobile team - Write maintainable automation code in TypeScript/JavaScript, establishing standards others build on - Partner with Flutter engineers on application architecture to identify testability gaps and make automation-friendly design decisions early — before they become late-stage problems - Own CI/CD integration for mobile test pipelines: tagging strategies (e.g., smoke, regression), automated reporting, and pipeline reliability - Identify, analyze, and eliminate test flakiness — treating automation reliability as a product quality concern - Apply AI-assisted development tools — code generation, test generation, failure analysis — to improve coverage and productivity - Drive improvement in mobile testing tooling and documentation - Contribute to junior QA team members' growth through code reviews, pairing, and direct feedback - Uphold NinjaTrader SDLC and information security standards What you'll need: - 7+ years of experience in QA engineering and test automation, with significant mobile automation experience - Proven experience building and scaling mobile E2E automation frameworks for iOS and Android - Strong hands-on experience with Appium, WebdriverIO, or comparable mobile automation tools - Demonstrated experience working with mobile engineers on testability-by-design - Deep understanding of Screen/Page Object Model or equivalent patterns for mobile test architecture - Strong proficiency in TypeScript or JavaScript - Experience with CI/CD tooling for mobile delivery, including GitHub Actions - Experience designing test strategies that integrate into automated pipelines at scale - Proven proficiency with AI-assisted engineering tools applied responsibly in a mobile QA context - Track record of improving automation stability and reducing flakiness - Strong communication and collaboration skills — comfortable as a peer to Flutter engineers and product managers Bonus points for: - Hands-on experience with Flutter-native testing tools (flutter_test, integration_test package) - Familiarity with iOS and Android internals, simulators, and emulators - Experience with cloud device labs (e.g., Sauce Labs, BrowserStack, or similar) - API automation testing experience - Accessibility testing awareness (WCAG or mobile platform standards) - Financial trading systems or fintech experience Compensation: The salary range for this role will be $100,000.00 - $150,000.00 USD. 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NinjaTrader logo

Sr. Software Test Engineer, Web

NinjaTrader

Better Futures Start Now. Grow your FinTech career at NinjaTrader or start your futures trading journey with us.

Full TimeRemoteTeam 201-500Since 2003H1B No Sponsor

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader. JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. 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In this role you will: - Own quality end-to-end for an assigned product squad: from test strategy through release confidence - Partner with developers and product managers at the design stage to define acceptance criteria and build testability into features from the start - Design, develop, and maintain Playwright-based automated tests following Page Object Model (POM) patterns and the team's established automation architecture - Write and maintain automation in TypeScript/JavaScript, contributing to shared frameworks and raising coverage standards across the team - Collaborate with engineers on system design, API contracts, and application architecture to ensure observable, testable behavior - Own your squad's test reliability — identify, analyze, and eliminate flakiness with the same urgency as a production bug - Integrate tests into CI/CD pipelines using tagging strategies (e.g., smoke, regression) so every deployment ships with clear quality gates - Apply AI-assisted development tools — code generation, test generation, failure analysis — to improve coverage and productivity - Perform manual and exploratory testing where it adds signal that automation cannot, and convert findings into durable automated coverage - Contribute to junior QA team members' growth through code reviews, pairing, and direct feedback - Uphold NinjaTrader SDLC and information security standards What you'll need: - 7+ years of experience in QA engineering and test automation - Strong hands-on experience with Playwright - Solid experience writing automation in TypeScript or JavaScript - Experience building and maintaining tests using Page Object Model or modular test architecture - Demonstrated experience working with engineers on testability-by-design — shaping application architecture and API design to support reliable automation - Experience integrating automated tests into CI/CD pipelines - Strong understanding of test design principles and the software testing life cycle - Proven proficiency with AI-assisted engineering tools (e.g., code generation, test generation, debugging assistants) applied responsibly in a production QA context - Ability to own quality for a product area independently, with minimal oversight - Strong communication skills — comfortable as a peer to engineers and product managers Bonus Points for: - Experience testing real-time or data-intensive web applications - API automation testing experience - Accessibility testing knowledge (WCAG standards) - Experience in trading platforms or fintech Compensation: The salary range for this role will be $100,000.00 - $150,000.00 USD. 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Illinois
$100K - $150K / year
Job Closed