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Senior Sales Analyst
Location
United States
Posted
85 days ago
Salary
0
Seniority
Senior
Job Description
Senior Sales Analyst
Fresh Del Monte
• Identify, procure new transportation and logistics business to meet organizational revenue and margin targets. • Manage successful onboarding of all new business acquired to steady state. • Deliver a great customer experience throughout the onboarding process. • Identify new potential customers, align on customer needs with Tricont Logistic service offerings to generate sales revenue and margin growth. • Handle new customer implementation including developing customer SLA, uploading rates into the system, assigning dispatcher(s), creating email distribution lists for customers, etc. • Facilitate day-to-day functions required to maintain customer expectations such as order/data entry, logistical scheduling, reporting service, and various account-specific requirements. • Coordinate communications between operations personnel and customers for timely resolutions ensuring execution meets service level agreements. • Acquire expertise on accounts over time to sell additional solutions and services to expand customer spend with Tricont Logistics. • Work with internal resources and customers to identify account penetration opportunities to maximize customer wallet spend with Logistics.
Job Requirements
- High School diploma or GED, but college degree preferred
- 2-6 years customer service and transportation experience
- Ability to coordinate high volume phone skills
- Work independently and collaborate with other internal partners
- Knowledge of rates and tools necessary to develop pricing
- Excellent communication, problem solving, and investigation skills/abilities
- Proficient with Office software. Good analytical and organizational skills.
- Computer experience with Microsoft products like excel and email
- Preferred transportation experience
- Good/Great Communicator & customer service skills
- Preferred: 4 year College Degree in Transportation/Logistics (or related business field), and/or a combination of specialized training, and/or equivalent work experience.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development
- Paid time off
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