• As a GP Incident & Risk Lead, you will spearhead the strategic development and execution of global payroll risk and incident management. • You’ll lead critical programs to enhance our risk posture, drive resolution of high-impact incidents and partner across teams to embed risk-aware thinking into everyday operations. • You’ll mentor team members, evolve our frameworks, and directly influence how Remote grows with control and confidence. This is a high-visibility leadership role for someone who thrives on complexity, collaboration and continuous improvement.

• Spearhead the strategic development and execution of global payroll risk and incident management. • Lead critical programs to enhance our risk posture. • Drive resolution of high-impact incidents and partner across teams. • Mentor team members and evolve our frameworks. • Directly influence how Remote grows with control and confidence. • Ensure consistency, quality, and accountability across the organization in incident leadership and RCA excellence.

• Spearhead the strategic development and execution of global payroll risk and incident management. • Lead critical programs to enhance our risk posture, drive resolution of high-impact incidents and partner across teams to embed risk-aware thinking into everyday operations. • Mentor team members, evolve our frameworks, and directly influence how Remote grows with control and confidence. • Design and oversee the execution of global risk management frameworks for payroll operations, new product features and market expansion. • Own and evolve the global payroll risk register, ensuring real-time visibility of critical risks and mitigation plans. • Lead cross-functional risk assessments with Legal, Product, Payroll Ops and other operational teams to align on emerging threats and regulatory changes. • Drive the strategic use and evolution of the Country Maturity Matrix and other risk scoring tools. • Oversee quarterly and ad-hoc risk assessments, ensuring accurate, scalable processes and actionable outputs. • Provide insight into key risk trends, contributing to strategic planning and audit readiness. • Serve as the escalation point and lead coordinator for complex or high-impact payroll incidents globally. • Establish scalable, high-trust processes for triaging, investigating, resolving, and learning from incidents. • Lead and coach teams through Root Cause Analysis (RCA), ensuring consistency, quality, and accountability across the organization. • Own and optimize the incident & RCA database, enabling proactive trend identification and strategic learning. • Liaise with senior leadership and stakeholders on incident impact, resolution progress, and post-incident improvements. • Translate incident data, operational feedback and audit findings into cross-functional improvement initiatives. • Collaborate with Product, Engineering, and Payroll Ops to implement system/process fixes that reduce recurrence and enhance control. • Champion the integration of risk-aware thinking into daily team operations and decision-making. • Mentor and develop Specialists and Managers in risk assessment, incident handling, and RCA facilitation. • Design and deliver training sessions and simulation exercises to upskill teams in risk and incident practices. • Foster a culture of transparency, accountability and continuous learning across the Payroll Strategy & Compliance team and wider Payroll team.

• Spearhead the strategic development and execution of global payroll risk and incident management. • Lead critical programs to enhance our risk posture and drive resolution of high-impact incidents. • Mentor team members and evolve frameworks impacting how Remote grows with control and confidence. • Design and oversee the execution of global risk management frameworks for payroll operations and new product features. • Drive the strategic use and evolution of the Country Maturity Matrix and other risk scoring tools. • Lead cross-functional risk assessments with various operational teams to align on emerging threats and regulatory changes. • Establish scalable processes for triaging, investigating, resolving, and learning from incidents. • Translate incident data and operational feedback into cross-functional improvement initiatives.