POS-27404 Our mission at HubSpot is to help millions of organizations grow better. As our People teams scale, our knowledge systems must scale with them — clearly organized, easy to navigate, and built for efficiency. The Senior Knowledge Management Specialist will own and optimize the People Operations knowledge ecosystem. In this role, you will improve how documentation is structured, governed, and surfaced — ensuring content is accurate, accessible, and usable at scale. You’ll partner across People teams to strengthen information architecture, improve search performance, and support AI-enabled knowledge retrieval. This is a high-impact individual contributor role for someone who thrives at the intersection of content systems, operational rigor, and structured problem-solving. What You’ll Do - Develop and implement a knowledge management roadmap for People Operations that improves content quality, discoverability, and usability. - Own the People Operations knowledge lifecycle, including content organization, maintenance, audits, and retirement processes. - Improve taxonomy, tagging, and metadata standards to enhance search performance and reduce duplication. - Partner with functional teams to standardize documentation practices and reduce outdated or redundant content. - Collaborate with AI, IT, and systems partners to optimize knowledge for AI-powered search and internal assistant tools. - Improve employee self-service experiences by structuring content for clarity and relevance. - Drive adoption of documentation standards through enablement, training, and stakeholder guidance. - Define and track knowledge system KPIs (e.g., search success rate, content freshness, engagement metrics) and prioritize improvements based on insights. What You’ll Bring Required Qualifications - 5+ years of experience in knowledge management, information architecture, content systems, enablement operations, or a related field (or equivalent experience). - Experience improving or scaling a knowledge system within a growing organization. - Strong understanding of taxonomy design, metadata frameworks, and content lifecycle management. - Experience working with AI-powered search tools or optimizing content for LLM-enabled systems. - Demonstrated ability to influence cross-functional stakeholders without direct authority. - Strong organizational skills and operational rigor with attention to detail. - Experience defining and using data to measure system effectiveness and drive improvements. Nice-to-Have Qualifications - Experience within People Operations, HR, or internal enablement environments. - Familiarity with enterprise knowledge platforms such as Confluence, Service Now or similar CRM like Zendesk, Glean is a plus - Experience partnering with Product, IT, or AI teams on intelligent search implementations. - Background in change management or large-scale operational transformation initiatives. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $73,800—$118,100 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: - HubSpot Careers - Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

The Advocate, the nation’s longest-running LGBTQ+ news and culture publication, is seeking a dynamic Audience Editor to lead our daily social presence, audience growth, and community engagement across all platforms. This role sits at the heart of how we reach, inform, and uplift queer audiences. Reporting to the Director of Audience Development, the ideal candidate pairs editorial instincts with platform fluency, knows how to translate breaking news and long-form storytelling into engaging social content, and has a proven track record of growing communities with intentionality. They’re plugged into LGBTQ+ culture, advocacy, and online discourse, and understand how social strategy can amplify our mission. Primary Responsibilities - Write, schedule, and optimize daily posts across Instagram, TikTok, Facebook, X/Twitter, and emerging platforms like Threads, Bluesky and Reddit - Translate The Advocate’s journalism into compelling social formats that drive engagement, community trust, and traffic - Produce The Advocate’s daily flagship newsletter - Oversee marketing efforts for The Advocate’s Reader Revenue program, strategizing new ways to build engagement and relationships with new and existing subscribers. - Collaborate with editors on rollouts for tentpoles, covers and special editorial packages - Pitch social-first storytelling ideas that extend our reporting and mission - Assist with producing social video from concept to publish, collaborating with The Advocate’s editorial stakeholders and Video Lead - Monitor LGBTQ+ news cycles and analytics to identify storytelling opportunities on and off platform - Develop social calendars aligned with editorial plans, tentpoles, and campaigns - Ensure talent, partners, and contributors are amplified appropriately across channels Requirements - Demonstrated success growing social media and building community engagement for a newsroom or media publisher - Strong editorial judgment and writing skills - Fluency in social video formats and editing video for social media; Must be open to appearing on camera - Familiarity with analytics tools and ability to translate insights into strategy - Organized, detail-oriented, and comfortable juggling multiple deadlines - Self-starting, positive collaborator with a solutions-oriented mindset - Ability to work some evenings and weekends as needed About equalpride equalpride is the leading LGBTQ+ media company in the United States, reaching millions of readers through its iconic brands, including Out, The Advocate, and PRIDE.com. Our mission is to inform, inspire, and advocate for LGBTQ+ communities through journalism that is bold, inclusive, and impactful. equalpride is an equal opportunity employer and encourages candidates from all backgrounds and lived experiences to apply.

Overview The US Oncology Network is looking for an Internal Communications Manager to join our team at Texas Oncology. The is a remote position and requires the candidate reside in Texas. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 280+ sites across Texas. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.”® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance science, technology, and quality of care. What does the Internal Communications Manager do? Including but not limited to: This position is responsible for internal communications. The position will create, develop, and implement communication that aligns with company vision and direction. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. Responsibilities The essential duties and responsibilities: including but not limited to: - Support and manage internal communication programming, such as employee newsletters, leadership and project email campaigns, intranet content, video stories, and All Hands meetings. - Partner with business to develop and execute communication strategies and plans for communicating key initiatives and project updates to employees, accounting for different employee audiences. - Identify and track key metrics to measure performance of channels and employee engagement with communications. - Advice and consult key stakeholders to ensure effective communication approaches. - Research, interview, and write internal communications. - Work with stakeholders to develop content for weekly and monthly newsletters. - Populate company intranet with stories and content as appropriate. - Support the updating of audience distribution lists. - In collaboration with the Internal Communications team, manage the cadence of drumbeat communications channels. - Understand and align messaging with the company’s mission and pillars, championing the company’s purpose through storytelling, using written and audio/video. Qualifications Minimum Qualifications - Bachelor's degree in journalism, public relations, communications, or English. Or Associate's Degree + Four (4) years of related work experience Or Eight (8) years of related work experience - 5 additional years of related experience in internal and/or corporate communications. - Excellent oral and written communication skills. - Have a passion for internal communications that engage and align employees. - Communications experience, including developing communication plans and coordinating internal interviews, key message development, and tracking KPIs. - Experience managing communications programs and projects. - Demonstrated strong writing skills. - Familiarity with social media and content programs, editorial calendar development. - Understanding of change management best practices. - Ability to handle sensitive information with the utmost discretion. - Ability to build relationships at all levels of the organization and across business functions, establish credibility and act as a trusted partner. - Experience in healthcare preferred but not required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include the ability to adjust focus. Requires vision and hearing corrected to normal range. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with corporate and field staff, as well as external customers and contacts. Work may require some travel by air or automobile.

American Specialty Health Incorporated (ASH) is seeking a Content Management Intern to join our Consumer Health Information department. The primary function of this position is to support the Consumer Health Information (CHI) team in any aspects of content publishing and content management that is needed, including Proof of Concept work utilizing AI technology to create efficiencies in auditing and clinical review, and expanding persona driven content solutions. Hourly Salary Range American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $17.84 to $18.00 Hourly Wage Range. Remote Worker Guidelines - Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings. Responsibilities - - Works collaboratively with CHI team to load, link, and publish digital resources including metadata as needed. - Supports CHI web content management system maintenance, data input, and reporting as needed. - Implements procedures to support department programs, tasks, and functions; including research, content management system uploading and accuracy assessments. - Helps to implement Proof of Concept (POC) solutions for using AI to create efficiencies and reduce the workload of the team, especially the SME team. Projects include AR content and policy matching, expansion of content to match available personas, and nutrient analysis. - Produces POC summaries to present as required to the CHI team and/or other stakeholders in the organization including CHSO. - Collaborates with other departments to facilitate or create effective tracking and/or workflow solutions for programs, tasks, and functions. - Supports the coordination of internal and external deliverables as it relates to new health content, annual review content, customized client content, and other health improvement program materials. - Communicates on an on-going basis with CHI members, clinical staff, and other departments, where necessary; to ensure all parties are kept up to date on the status of current or upcoming deliverables. - Supports and maintains follow up of all tracking documents to ensure timely and accurate completion of tasks and function. - Provides timely reports and updates on programs, tasks, and functions as needed. - Troubleshoots and analyzes problems or potential problems affecting programs/tasks/functions, and recommends effective, practical solutions to Manager. - Maintains security and confidentiality of all documents, including password protected electronic files. - Supports corporate policy, quality improvement, and accreditation initiatives. - Attends all meetings as requested. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - Bachelor’s Degree or equivalent experience required. If equivalent experience, high school diploma required. - Experience working with AI systems preferred. - Experience with project management roles and techniques preferred. - Experience providing project/program tracking support and/or working with or support of clinical staff preferred. - Experience working in a cohesive team environment required. - Excellent written communication skills with demonstrated accuracy in grammar, spelling, and sentence construction. - Ability to work independently with attention to detail resulting in a demonstrated low error rate. Core Competencies - Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. - Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. - Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. - Ability to effectively organize, prioritize, multi-task and manage time. - Demonstrated accuracy and productivity in a changing environment with constant interruptions. - Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions. - Ability to exercise strict confidentiality in all matters. Mobility - Primarily sedentary, able to sit for long periods of time. Physical Requirements - Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs. Environmental Conditions - Work-from-home (WFH) environment. American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law. Please view Equal Employment Opportunity Posters provided by OFCCP here. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702. ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. #LI-Remote #Intern