• Manager will produce FHA, VA, and conventional loans on behalf of Sierra Pacific Mortgage; limited to the states in which the Area Sales Manager is licensed. • Devote more than 50% of working time managing and exercising judgment regarding the loan originators assigned to the Area Sales Manager, business development, managing relationships, sourcing applications, originating conventional and government residential mortgage loans, performing sales-generating activities, and servicing and maintaining current clients. • Responsible for the cultivation of external lead sources to generate loan volume • Maximize loan production through the management of loan originators assigned to the Area Sales Manager • Recruit, train and oversee the loan originators assigned to the Area Sales Manager to ensure production goals, quality, and service standards are being met. • Formulate and implement a business plan that includes a market penetration strategy for lead development, prospect to client conversion, and client to close conversion • Identify and establish new referral sources through a variety of sales efforts including but not limited to prospecting real estate brokers, developers, builders and financial planners to solicit referrals for mortgage loans • Regularly participate in business development activities with professional organizations to maintain a network of quality business relationships that serve as a recurring source of referrals for new mortgage lending opportunities • Attract new borrowers through social media, informational mailings, advertisements, seminars focused on home buyers and participation in community efforts to promote home ownership • Cultivate repeat business from existing base of borrowers • Consult with borrowers to identify their loan needs, assess/analyze their financial situation, determine the correct loan options, and provide information relevant to the risks and benefits of each program for which the borrower is qualified • Guide customers through the loan process by obtaining all borrower required documents, providing borrowers with regulatory disclosures and assist with the submitting to underwriters • Coordinate all aspects of the mortgage application process with appropriate parties • Assist in resolving outstanding issues in order to clear conditions and facilitate the closing or the purchase of the loan • Other duties and/or mortgage related tasks as assigned by management

• Independently handle complex customer inquiries, orders, purchase orders and complaints • Act as the central interface between customers, field sales & internal sales, logistics and internal specialist departments • Support sales in customer care, quote coordination and order processing • Take a leading role in complaints management and develop sustainable solutions to improve customer satisfaction • Analyze recurring service cases and identify optimization potential for processes • Maintain and manage customer and order data in the ERP system • Support the further development of service standards and internal workflows • Work closely with management and sales to strategically act on customer feedback

• As part of the sales team, you will represent us at trade fairs and congresses and acquire new B2B customers in Austria • You will support our partner network customers by phone, e-mail or video call and maintain our network with the goal of continuously growing it • You will represent us both on-site with customers and at trade fairs and industry events — with a confident presence and genuine enthusiasm for our products • You will provide professional, efficient, tailored and sustainable advice and become a subject-matter expert for product-related and health questions across our portfolio • You are responsible for maintaining data in our CRM • You monitor the market to optimize sales strategies.

• As a Equipment Sales Manager, you will effectively grow sales territory assigned by generating new business sales for both tunnel and In Bay carwashes as well as work with current clients to replace existing equipment • Keep close contact with current customers to find out about their evolving business needs • Make value-added recommendations based on needs and work with the appropriate corporate services contacts to ensure clients are taken care of and customer needs are met • Troubleshoot problems as necessary to aide in client retention • Must cold call to generate new business leads and work with the corporate marketing department to follow up on industry leads • Travel to prospective client and current client sites to assess needs and make recommendations pertaining to replacing current equipment and/or for installing a new car wash • Learn all product and services offerings within a short timeframe and become the subject matter expert on all solutions offerings • Must communicate and promote our product and service offerings accurately and execute on customer needs as appropriate • Coordinate responsibilities with area service manager, technicians, and delivery personnel to grow the service activities, if applicable • Place orders for equipment sales, collect down payment, progress payment and final payment • Confirm and communicate delivery date, and monitors the pre-installation preparation at customer locations • May make or delegate post installation courtesy calls to customers to insure satisfaction of company products and service • Attend and may participate in various conventions • Obtains and follows-up on sales leads • Work with Regional Manager establishing equipment sales, chemical and service growth goals and objectives • Work within established company pricing and discount structures • Keep Regional Manager apprised of all sales activities • Submits reports and maintains communication with various individuals and departments within the company to advise them of problems, suggestions, accomplishments, etc. • Responsible for knowing and complying with company policies and procedures • Keeps his/her Regional Manager informed of all significant problems, progress or difficulties • Attend hearings or meetings as necessary to assist customers in obtaining required government authorization to install National Car Wash Solutions vehicle wash systems • Responsible for following all National Car Wash Solutions policies and procedures • Must have the ability to travel extensively within the assigned territory. Overnight travel will be required • Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies • Ensure all team members comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies • Management retains the discretion to add or change the duties of this position at any time • Attends weekly demand call