If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology. About Us  Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction. Our Values - Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way. - People First - We communicate with honesty and respect to our customers, colleagues, and partners. - Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives. - Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices. Job Summary The Supervisor, Closing Operations manages the performance & efficiency of individual contributors within a single function. They stay close to day-to-day production and provide immediate support with file-level tasks escalations, and associate needs. They own duties where attention to detail and identifying trends will be critical to drive a great employee experience and operational efficiency. They are developing their coaching, team-building, people management, and leadership skills. Role Description - Directly supervises a team of individual contributor associates. - Performs duties related to people management (timecard approvals, performance management, etc). - Oversees day-to-day workflows, supports with file-level interventions; and provides individual support on files. - Monitors the queues and assesses for any risks, stepping in to cover any anticipated gaps or failures in workflow. - Executes operational improvements quickly and efficiently based on performance metrics. - Provides consistent production-level updates to Senior Supervisor and Manager. - Supports with file-level escalations and provides updates to appropriate leadership. - Accountable for the achievement of performance goals for their direct reports. - Conducts regular 1:1s with their direct reports. - Provides coaching and individualized support to team members. - Is a critical stakeholder in recruiting and hiring top level talent; works closely with the recruiting team to provide a seamless candidate experience that represents the values of the company. - Fosters a team experience that manifests the company's cultural values. - Is a voice and advocate for the company culture; strives to create a great place to work for all employees. Job Requirements - 2-5 years experience within national escrow closing functions - 1+ years experience in a management role - Mastery of a title production system – Resware preferred - Excellent phone, email, and face-to-face communication skills - Excellent teamwork skills; works well with all colleagues across multiple areas of the business - Data-driven experience interpreting performance dashboards - Experience executing operational improvements based on performance metrics - Comfort with continuous professional development; possesses a growth mindset - Demonstrated ability to uphold company core values #LI-Remote Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case. This job is also eligible for the following compensation components: Bonus The base salary range for this role is shown below: $72,900—$89,100 USD How we’ll value you and make your life a bit easier: We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission. We currently offer the following benefits to all Full-Time employees: - Work/Life Balance - We encourage taking Paid Time Off (PTO)! - 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity) - Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment - Health Savings Account (HSA) - 401K with company match program - Short-Term & Long-Term Disability - Supplemental Life and AD&D Insurance - Critical Illness, Injury and Hospital Insurance  We believe in Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology. About Us  Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction. Our Values - Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way. - People First - We communicate with honesty and respect to our customers, colleagues, and partners. - Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives. - Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices. About the Role The Operations Escrow Officer has significant national title and escrow closing experience They are responsible for executing Refinance closings with timeliness, expertise, and precision They will proactively meet customer needs and provide a delightful closing experience. They exhibit company values, collaborate with their leaders to create an efficient, enjoyable work environment. Responsibilities - Communicate, timely, professionally and courteously with our borrower and lender customers - Establish and maintain effective working relationships with a variety of lenders - Identify and understand curative issues that require attention/resolution and direct communication with lender or borrower - Communicate with borrower or lender to resolve curative issues as needed - Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted - Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more - Perform pre-close quality review of all title and escrow documents - Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates) - Review and understand lender instructions in their entirety - Complete closings in a timely and high-quality manner - Prepare files for final policy generation, recording, and settlement statement - Confirm vesting during balancing - Ensure all invoices are obtained and funds collected prior to close - Balance a closing disclosure - Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent/notary portal) - Verify signing details and accuracy of signed loan documents - Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds - Adhere to established quality and compliance standards - Effectively manage and resolve escalations Required Skills & Experience - 5+ years of title & escrow experience with demonstrated success. - Proven customer service experience - Review and understand title search - Possess ability to understand advanced title and curative items - Ability to speak comfortably with Executive Level associates from Lender Partners - Have a driven, positive attitude and ability to work as a team player - Solution Driven - Recognize and mitigate potential risk to organization - Must understand title search/commitment content and requirements to clear for closing - Excellent phone, email, face-to-face and remote communication skills with the - Ability to handle heavy call volume effectively - The ability to operate in a strategic and forward-thinking manner - The ability to multitask, focus as required and to be proactive - Ability to thrive in a fast-paced, metrics-driven work environment - Attention to detail and organizational skills, knowledge of general escrow practices, title insurance and regulatory guidelines, and legal documents - Open minded to process changes, continuous system updates and enhancements - Proficient in using various computer programs and ability to navigate educational company provided resources. - Diverse Lender experience required - Effective time management - Resware experience a plus! #LI-Remote Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case. This job is also eligible for the following compensation components: Commissions The base salary range for this role is shown below: $53,550—$77,400 USD How we’ll value you and make your life a bit easier: We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission. We currently offer the following benefits to all Full-Time employees: - Work/Life Balance - We encourage taking Paid Time Off (PTO)! - 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity) - Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment - Health Savings Account (HSA) - 401K with company match program - Short-Term & Long-Term Disability - Supplemental Life and AD&D Insurance - Critical Illness, Injury and Hospital Insurance  We believe in Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology. About Us  Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction. Our Values - Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way. - People First - We communicate with honesty and respect to our customers, colleagues, and partners. - Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives. - Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices. About the Role The Operations Escrow Officer has significant national title and escrow closing experience They are responsible for executing Refinance closings with timeliness, expertise, and precision They will proactively meet customer needs and provide a delightful closing experience. They exhibit company values, collaborate with their leaders to create an efficient, enjoyable work environment. Responsibilities - Communicate, timely, professionally and courteously with our borrower and lender customers - Establish and maintain effective working relationships with a variety of lenders - Identify and understand curative issues that require attention/resolution and direct communication with lender or borrower - Communicate with borrower or lender to resolve curative issues as needed - Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted - Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more - Perform pre-close quality review of all title and escrow documents - Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates) - Review and understand lender instructions in their entirety - Complete closings in a timely and high-quality manner - Prepare files for final policy generation, recording, and settlement statement - Confirm vesting during balancing - Ensure all invoices are obtained and funds collected prior to close - Balance a closing disclosure - Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent/notary portal) - Verify signing details and accuracy of signed loan documents - Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds - Adhere to established quality and compliance standards - Effectively manage and resolve escalations Required Skills & Experience - 5+ years of title & escrow experience with demonstrated success. - Proven customer service experience - Review and understand title search - Possess ability to understand advanced title and curative items - Ability to speak comfortably with Executive Level associates from Lender Partners - Have a driven, positive attitude and ability to work as a team player - Solution Driven - Recognize and mitigate potential risk to organization - Must understand title search/commitment content and requirements to clear for closing - Excellent phone, email, face-to-face and remote communication skills with the - Ability to handle heavy call volume effectively - The ability to operate in a strategic and forward-thinking manner - The ability to multitask, focus as required and to be proactive - Ability to thrive in a fast-paced, metrics-driven work environment - Attention to detail and organizational skills, knowledge of general escrow practices, title insurance and regulatory guidelines, and legal documents - Open minded to process changes, continuous system updates and enhancements - Proficient in using various computer programs and ability to navigate educational company provided resources. - Diverse Lender experience required - Effective time management - Resware experience a plus! #LI-Remote Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case. This job is also eligible for the following compensation components: Commissions The base salary range for this role is shown below: $53,550—$77,400 USD How we’ll value you and make your life a bit easier: We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission. We currently offer the following benefits to all Full-Time employees: - Work/Life Balance - We encourage taking Paid Time Off (PTO)! - 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity) - Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment - Health Savings Account (HSA) - 401K with company match program - Short-Term & Long-Term Disability - Supplemental Life and AD&D Insurance - Critical Illness, Injury and Hospital Insurance  We believe in Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology. About Us  Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction. Our Values - Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way. - People First - We communicate with honesty and respect to our customers, colleagues, and partners. - Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives. - Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices. About the Role The Operations Escrow Officer has significant national title and escrow closing experience They are responsible for executing Refinance closings with timeliness, expertise, and precision They will proactively meet customer needs and provide a delightful closing experience. They exhibit company values, collaborate with their leaders to create an efficient, enjoyable work environment. Responsibilities - Communicate, timely, professionally and courteously with our borrower and lender customers - Establish and maintain effective working relationships with a variety of lenders - Identify and understand curative issues that require attention/resolution and direct communication with lender or borrower - Communicate with borrower or lender to resolve curative issues as needed - Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted - Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more - Perform pre-close quality review of all title and escrow documents - Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates) - Review and understand lender instructions in their entirety - Complete closings in a timely and high-quality manner - Prepare files for final policy generation, recording, and settlement statement - Confirm vesting during balancing - Ensure all invoices are obtained and funds collected prior to close - Balance a closing disclosure - Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent/notary portal) - Verify signing details and accuracy of signed loan documents - Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds - Adhere to established quality and compliance standards - Effectively manage and resolve escalations Required Skills & Experience - 5+ years of title & escrow experience with demonstrated success. - Proven customer service experience - Review and understand title search - Possess ability to understand advanced title and curative items - Ability to speak comfortably with Executive Level associates from Lender Partners - Have a driven, positive attitude and ability to work as a team player - Solution Driven - Recognize and mitigate potential risk to organization - Must understand title search/commitment content and requirements to clear for closing - Excellent phone, email, face-to-face and remote communication skills with the - Ability to handle heavy call volume effectively - The ability to operate in a strategic and forward-thinking manner - The ability to multitask, focus as required and to be proactive - Ability to thrive in a fast-paced, metrics-driven work environment - Attention to detail and organizational skills, knowledge of general escrow practices, title insurance and regulatory guidelines, and legal documents - Open minded to process changes, continuous system updates and enhancements - Proficient in using various computer programs and ability to navigate educational company provided resources. - Diverse Lender experience required - Effective time management - Resware experience a plus! #LI-Remote Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case. This job is also eligible for the following compensation components: Commissions The base salary range for this role is shown below: $53,550—$77,400 USD How we’ll value you and make your life a bit easier: We offer a comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission. We currently offer the following benefits to all Full-Time employees: - Work/Life Balance - We encourage taking Paid Time Off (PTO)! - 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity) - Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment - Health Savings Account (HSA) - 401K with company match program - Short-Term & Long-Term Disability - Supplemental Life and AD&D Insurance - Critical Illness, Injury and Hospital Insurance  We believe in Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.