• Design, implement and evolve CI/CD pipelines. • Develop and maintain Infrastructure as Code (IaC). • Automate provisioning and environment management. • Implement and improve observability, monitoring and reliability solutions. • Support modernization of legacy applications by designing resilient, secure architectures that follow industry best practices. • Act as a technical reference for analysts in the area. • Support the planning, building, evolution and maintenance of the Internal Development Portal (IDP). • Collaborate with the infrastructure team on the evolution of the technology platform. • Support the adoption of DevSecOps practices and tools. • Identify operational bottlenecks and propose automation improvements. • Contribute to the continuous improvement of the platform’s performance, availability and efficiency.

• You create stable technical foundations so product teams can release quickly and securely. • You build and continuously evolve CI/CD pipelines using GitLab CI. • You drive the automation of build, test, and release processes. • You containerize applications with Docker and operate them on Kubernetes, including Helm charts. • You establish standards ("Golden Paths") for deployments and releases. • You keep security and the software supply chain in focus and collaborate closely with tech leads, development teams, and product management.

• Monitor and troubleshoot CI/CD pipelines. • Assist in creating or updating build and release pipelines. • Support automated application deployments to development and test environments. • Review pipeline failures and work with developers to resolve build issues. • Maintain pipeline scripts and configuration files. • Support provisioning of infrastructure using Infrastructure as Code (IaC) tools. • Assist with cloud environment management (AWS). • Maintain configuration files for infrastructure deployments. • Monitor resource utilization and report anomalies. • Provision and configure development, staging, and test environments. • Ensure environment consistency across teams. • Maintain environment variables and configuration files. • Support environment refreshes and data resets. • Build and manage Docker images. • Support container deployments. • Assist with Kubernetes or container orchestration troubleshooting. • Maintain container registries. • Monitor system alerts and dashboards. • Investigate performance or availability issues. • Escalate incidents to leads. • Maintain monitoring configurations. • Write automation scripts for operational tasks. • Assist with configuration automation. • Maintain reusable automation libraries. • Support vulnerability scanning in pipelines. • Maintain secrets and credentials management. • Ensure secure configuration of environments. • Assist with compliance checks. • Support developers with deployment issues. • Participate in sprint planning and standups. • Assist with debugging environment-related problems. • Document DevOps processes. • Document deployment procedures. • Maintain runbooks and troubleshooting guides. • Update architecture diagrams and environment documentation-related problems.

• Lead, mentor, and grow a team of DevOps engineers, setting clear goals and fostering a collaborative, high-performing culture • Define and evolve DevOps and platform engineering strategy across multiple product lines • Establish clear ownership boundaries between DevOps, IT, and Security to reduce friction and improve delivery focus • Build and scale the DevOps operating model to support a growing engineering organization • Own and evolve our cloud infrastructure, ensuring high availability, security, scalability, and cost efficiency • Define standards for infrastructure-as-code and environment management across teams • Drive consistency in cloud architecture and deployment patterns across products • Own and standardize CI/CD practices across engineering teams to improve delivery speed and predictability • Reduce deployment friction and improve developer productivity through automation and tooling • Drive adoption of best practices across build, test, release, and deployment workflows • Own our observability strategy using New Relic, ensuring meaningful alerting, dashboards, and SLOs/SLAs are in place • Lead incident response processes, post-mortems, and reliability improvements • Drive proactive performance tuning and capacity planning • Partner with Security to ensure infrastructure and deployment practices meet compliance and security standards • Implement and enforce controls across environments aligned with company and regulatory requirements • Own and improve engineering delivery metrics such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery • Drive measurable improvements in system reliability, availability, and operational efficiency • Partner with Finance and Engineering to improve cloud cost visibility and optimization • Work closely with Product, Data, and Engineering leadership to align platform capabilities with business priorities • Support customer-facing reliability and SLA commitments in partnership with Support and LiveOps teams.