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Perseus Group, an operating division of Constellation Software Inc., specializes in acquiring and growing B2B software firms that deliver mission-critical solut
Client Success Advocate – Relationship Manager II
Location
United States
Posted
166 days ago
Salary
$100K - $150K / year
Seniority
Senior
Job Description
Client Success Advocate – Relationship Manager II
Constellation Software Inc.
• Responsible for high-level relationship management for one or more assigned clients. • Serves as the primary management contact and client liaison. • Identifies areas where continuous improvements can be applied. • Manages operational aspects of projects and is responsible for the oversight of vendors and subcontractors. • Leads the sales effort for incremental revenue opportunities and contract renewals. • Represents the enterprise to the client and the client to the enterprise. • Maintains contact with client at an executive level, focusing on the strategic nature of the relationship.
Job Requirements
- A Bachelor’s or Master’s degree in Business, Computer Science, Information Systems or the equivalent combination of education, training, or work experience.
- Mortgage banking or Banking technology experience strongly preferred.
- Proven track record in client relationship management, service delivery and/or the support of technology products and services.
- Broad understanding of the financial and strategic aspects of the business.
- Displays strong oral, written, and interpersonal communication skills.
- Exhibits a high degree of initiative and analytical skills.
- Experience working in a 24x7 Client Support environment.
Benefits
- medical
- dental
- vision
- basic life insurance
- short/long term disability
- 401(k) participation (with company match)
- minimum of 10 days of vacation for new employees
- sick time based on state requirements
- 8 Company-paid holidays
- 2 personal holidays per year
