• Make on site calls to assigned and unassigned accounts. • Responsible for identifying key users, influencers and decision-makers for USP’s products and services. • Acquiring knowledge on how the customers use USP products and identify areas for potential new business. • Able to develop and implement account strategies to increase sales and expand relationships with customers. • Focused on Tier 1 (key accounts) and Tier 2 customers, both direct and working in partnership with authorized distributors in Japan. • Management of lead follow-up from campaigns/trade shows/events, Open Quotes and abandoned carts to increase territory utilization of USP Products and Services. • Collaborates with scientific affairs and marketing to strengthen customer support and loyalty. • Works with various internal and external stakeholders in analyzing data, preparing reports on customer sales trends for USP and competitor products to identify customer needs and sales opportunities. • Planning and monitoring progress and performance of the business of direct customers and distributors including upsides and risk assessment to revenue growth. • Develops account specific plans and performance targets. • Performs monthly and quarterly financial reviews of overall performance and performance against revenue targets. • Maintains and updates account information for all assigned accounts. • Updates USP’s Salesforce.com CRM database with customer contacts, profiling information, account plans and drives growth opportunities with customers. • Participate in User Forums, face-to-face customer visits and USP trade shows to promote USP reference standards and services. • Lead or co-ordinate programs and projects include and are not limited to portfolio strategies, channel assessments, new products and offer opportunities, and engagement with industry associations to achieve business goals. • Perform other related duties as assigned.

• Responsible for revenue growth in Southeast Asia. • Report to the Strategic Customer Development Lead, APAC. • Develop and implement strategic sales plans to achieve performance goals. • Convert industry prospects into customers. • Create and leverage high-valued relationships to increase USP’s account penetration. • Internal Voice of Customer (VOC) for customers in Southeast Asia. • Makes on-site calls to assigned and unassigned accounts. • Identify key users, influencers, and decision-makers for USP’s products and services. • Develop account strategies to grow sales and expand relationships with customers. • Manage lead follow-up from campaigns/trade shows/events. • Collaborate with scientific affairs and marketing to strengthen customer support and loyalty. • Analyze data and prepare reports on customer sales trends.

• Lead strategic engagement with pharmaceutical companies, regulators, and other relevant stakeholders to promote the adoption of USP’s digital standards in regulatory filings. • Develop and manage pilot programs with early adopters to validate the use of digital standards in real-world regulatory scenarios. • Collaborate cross-functionally with USP’s scientific, regulatory, and digital teams to align industry needs with solutions development. • Represent USP externally at industry forums, conferences, and regulatory roundtables to advocate for digital standards and share pilot outcomes. • Build and maintain strategic partnerships with key stakeholders across industry, regulatory agencies, contract organizations, and technology providers. • Monitor and report on adoption metrics, feedback from pilot participants, and market trends to inform strategy and product evolution.

Public Health Advocates (PHA) brings a health and equity lens to some of the most important issues of our day. We have over two decades of successful state and local campaign experience focusing on prevention and challenging the social, political, and economic systems that perpetuate racial, economic and health disparities. Over the past 25 years, PHA has helped 200 California cities enact more than 600 local policies. At the state level, we led the campaigns to get soda and junk food out of public schools, fund elementary school physical education, require that restaurants put calorie information on their menus, and fund statewide diabetes prevention. Our current campaigns address critical issues including preventing and mitigating childhood adversity, climate justice, and youth mental health.  Position Summary The Administrative Manager position is divided between organizational administrative needs and supporting PHA’s largest project All Children Thrive (ACT). At the organizational level, the Administrative Manager ensures effective organizational operations by managing administrative systems, HR coordination, finance support, and executive assistance. The Administrative Manager is also responsible for identifying and implementing best practices, making process improvement decisions, and ensuring efficient, compliant operations across the organization. At the program level, this position supervises ACT’s Administrative Specialist, and ensures that program deliverables, contracts, logistics, and funder reporting are completed. This role requires strong organizational skills, knowledge of California compliance requirements, and the ability to balance daily operations with programmatic administration. Salary - $80,000 This position is grant-funded and currently approved through December 31, 2026. Any extension beyond that period is contingent upon the availability of funding. Essential Duties and Responsibilities Administrative Manager & Executive Support -        Develop, implement, and improve administrative policies and SOPs -        Oversee office operations, facilities, supplies, and staff support services -        Supervise and mentor administrative staff, promoting accountability and collaboration -        Maintain organizational systems and tools (Asana, Microsoft Suite, Dropbox, Zoom, Adobe) -        Evaluate and decide on best practices and process improvements for efficiency and compliance -        Coordinate with Finance on invoice processing, tracking, and vendor payments -        Provide executive support, including calendars, travel, meeting preparation, agendas, minutes, and correspondence -        Manage contracts, vendor relationships, and general office duties Human Resources (in partnership with contractual HR firm) -        Implement and manage recruitment, onboarding, and offboarding processes -        Ensure organizational compliance with California and federal labor regulations (wage/hour, meal/rest periods, sick leave, Cal/OSHA, harassment prevention) -        Maintain personnel records consistent with California legal requirements -        Support benefits administration, policy updates, HR audits, and staff development Event & Program Management -        Lead logistics for meetings, annual conferences, retreats, and staff events -        Provide event and meeting support, including scheduling, travel, facilities, and vendor coordination -        Oversee expense reconciliation and credit cards in collaboration with finance Programmatic Administration (ACT Program – 50%) -        Serve as the administrative leader for PHA’s All Children Thrive Program -        Supervise ACT full-time Administrative Specialist -        Manage ACT logistics for convenings, trainings, and retreats -        ACT as a liaison with staff, partners, and community stakeholders as needed -        Make recommendations and decisions on best practices to improve ACT program administration Project Leadership (as needed) -        Develop and implement project plans, timelines, and deliverables. -        Coordinate cross-departmental teams to ensure alignment with organizational goals. -        Monitor risks, compliance, and reporting for assigned projects. -        Provide regular project updates to executives and stakeholders