• Collaborate with business stakeholders, delivery teams, and product owners to gather, analyze, and document detailed business and technical requirements specific to ServiceNow implementations. • Translate business needs into well-defined user stories and acceptance criteria, supporting the development of scalable and maintainable ServiceNow solutions. • Act as a liaison between business users and technical teams, ensuring clear understanding of ServiceNow functionality and constraints. • Support ServiceNow platform configuration and enhancement efforts across modules such as PSDS, CSM, or others. • Conduct gap analyses and make recommendations to optimize workflows, automation opportunities, and user experiences within ServiceNow. • Support solution design sessions, stakeholder demos, and User Acceptance Testing (UAT). • Ensure alignment with ServiceNow best practices and federal IT compliance standards. • Assist in managing backlogs, sprint planning, and Agile ceremonies in collaboration with Scrum Masters and delivery leads.

Role Description The Charge Database Management Specialist (CDM) is responsible for maintenance, integrity, and optimization of the charge master and fee schedules within the Revenue Cycle Management (RCM) department. This role ensures accurate charge capture, compliant coding structures, and alignment with payer-specific reimbursement methodologies across all departments with Boomerang Healthcare. This position plays a critical role in revenue integrity, denial prevention, and clean claim generation by ensuring that all CPT, HCPCS, modifiers, and pricing logic are correctly configured within the billing system. This is a remote role. We are only hiring in the following states: - AZ - CA - NM - NV - OR - TX - WA What you will do: - Maintain and update the CDM including CPT, HCPCS, modifiers, revenue codes, and pricing. - Ensure all services related to: - Pain management procedures - Rehabilitation / functional restoration programs - Workers’ compensation services are accurately built and maintained in the billing system. - Perform routine audits of the charge database to ensure accuracy, completeness, and compliance. - Manage effective dates, version control, and historical tracking of fee schedules. - Build and maintain payer-specific fee schedules for: - Workers’ compensation - Medicare - Commercial payer contracts - Translate managed care contract terms into system configuration (rates, carve-outs, case rates, etc.). - Partner with Network Management and Finance to ensure reimbursement accuracy and contract alignment. - Monitor regulatory updates (e.g., CMS, state WC fee schedules) and implement required changes. - Collaborate with coding, billing, and clinical teams to ensure accurate charge capture workflows. - Validate that all procedures performed are appropriately mapped to billable codes. - Identify and resolve charge gaps, underbilling, and overbilling risks. - Support pre-bill edits and charge scrubbing logic to improve clean claim rates. - System support and optimization. - Develop and maintain reports related to: - Charge lag - Missing charges - Charge variance analysis - Fee schedule accuracy - Conduct routine audits to ensure compliance with CMS and state WC regulations. - Assumes other responsibilities as appropriate to the position and organizational needs. Qualifications - High School Diploma required; associate or bachelor’s degree preferred. - Certified Professional Coder (CPC) or equivalent certification strongly preferred. - 3-5+ years’ experience in: - Charge master / CDM management - Revenue Integrity or billing operations - Pain management, orthopedic, or rehabilitation billing preferred - Audit Management - Proficiency in billing systems management. - Strong analytical and problem-solving skills. - High attention to detail and data accuracy. - Deep understanding of end-to-end revenue cycle workflows. - Ability to translate payer contracts into system logic. - Effective cross-functional communication (clinical, coding, finance, IT). Requirements - Compensation Range: $30.00 to $40.00 Hourly. - All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations. Benefits - Amazing work/life balance. - Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO). - 401(K) Plan with Employer Matching. - License & Tuition Reimbursements. - Paid Time Off. - Holiday Pay & Floating Holiday. - Employee Perks and Discount Programs. - Supportive environment to help you grow and succeed.

Appian Business Analyst Application Deadline: 24 April 2026 Department: Delivery Employment Type: Full Time Location: Remote Reporting To: Jacinta McLemore Compensation: $100,000 - $115,000 / year Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. We are seeking a Senior Business Analyst – Appian to join our growing team. This role is pivotal in aligning business objectives with the capabilities of the ServiceNow platform, ensuring solutions are strategically aligned and effectively implemented. The ideal candidate will have deep experience with ServiceNow, strong analytical skills, and the ability to work collaboratively across technical and business teams to drive impactful outcomes. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Key Responsibilities - Collaborate with business stakeholders, delivery teams, and product owners to gather, analyze, and document detailed business and technical requirements specific to ServiceNow implementations. - Translate business needs into well-defined user stories and acceptance criteria, supporting the development of scalable and maintainable ServiceNow solutions. - Act as a liaison between business users and technical teams, ensuring clear understanding of ServiceNow functionality and constraints. - Support ServiceNow platform configuration and enhancement efforts across modules such as PSDS, CSM, or others. - Conduct gap analyses and make recommendations to optimize workflows, automation opportunities, and user experiences within ServiceNow. - Support solution design sessions, stakeholder demos, and User Acceptance Testing (UAT). - Ensure alignment with ServiceNow best practices and federal IT compliance standards. - Assist in managing backlogs, sprint planning, and Agile ceremonies in collaboration with Scrum Masters and delivery leads. Skills, Knowledge and Expertise - Bachelor’s degree in Information Technology, Business, or related field. - 5+ years of experience as a Business Analyst, including 3+ years of hands-on experience with Appian implementations in complex enterprise environments. - Proven experience leading requirements gathering, stakeholder engagement, and backlog refinement across multiple Appian modules - Strong knowledge of Agile delivery methodologies; experience participating in and facilitating Agile ceremonies. - Ability to create detailed user stories, process flows, data mappings, and functional specs aligned with Appian capabilities. - Working knowledge of Appian scripting (e.g., business rules, client scripts, UI policies) and data models; ability to partner effectively with developers and architects. - Demonstrated ability to work independently and lead discussions with cross-functional teams, including clients, developers, and project managers. - Experience supporting pre-sales, solution design, and roadmap planning is a plus. - Familiarity with federal IT environments and compliance/security requirements preferred. - Excellent written and verbal communication skills, with experience presenting to both technical and executive audiences. - Appian certification are a plus. Benefits Nuvitek is proud to offer a comprehensive benefits package: - Medical Insurance - Dental Insurance - Vision Insurance - Disability and Life Insurance - Parental Leave - 401K - Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

• Designs and configures Dynamics 365/Power Apps applications and services to deliver new functionality and capabilities • Perform requirements gathering, Business Process Analysis • Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation • Participate as the technical expert in proposal development and presentations to prospective clients • Deliver presentations to all levels of management