• Partner with key customers to understand and help achieve their cybersecurity objectives, initiatives, and desired outcomes with increased resiliency. • Establish strategies and initiatives to raise cyber resilience through a programmatic approach using our methodology and a range of CRT offerings and deliverables. • Engage cybersecurity stakeholders throughout the customer organizations at all levels, including C-level, technical cybersecurity professionals, and major supporting lines of business. • Leverage your cybersecurity operational and technical knowledge to recommend and deliver appropriate improvements to current or new programs. • Drive adoption of Immersive's software to maximize the value. • Immerse yourself into the cybersecurity community to remain informed of evolving threats, trends, and new technologies. • Collaborate with internal Immersive teams as the voice of the customer and representative of the CRT to support product innovation and content development. • Support customers in sustainably operationalizing and incorporating the Immersive Platform into their cybersecurity programs. • Use in-depth statistical analysis with platform metrics to deliver intelligence and insights on customer capabilities, cyber preparedness, and responsiveness. • Develop custom reports and insights with narratives and recommendations to raise awareness of the value created and enhance capability and resiliency across the customer organization. • With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities.