Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers. Stacker helps brands get their stories in front of more readers by syndicating content across a large-scale publisher network, enabling organizations to expand the reach and impact of their earned and owned media. As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration—offering flexible schedules, unlimited vacation, an employee equity program, and full health & dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.
VP of Operations
Location
United States
Posted
79 days ago
Salary
$200K - $250K / year
Seniority
Mid Level
No structured requirement data.
Job Description
VP of Operations
Stacker
Why This Role Exists This is Stacker's first executive hire for Operations — a deliberate investment in building the operational foundation needed to double revenue to $20M+ over the next 12 months. The COO and a small ops team have been running Finance, People, Talent, and Business Operations to date. This role looks to transition that work off the executive team's plate and provides real leverage back to Stacker leadership. We need someone who can operate across all of these areas without losing their footing — shifting from a comp frameworks to financial forecasting to hiring strategies in the same afternoon. The job is complex, context changes rapidly, and the answers will require a mix of research and strong intuition. We need a self-starter who is solution-oriented and comfortable navigating ambiguity. This is a senior executive role at a fast-growing company. If you're highly analytical with a bias to action and have done the hard operational work to scale a business — this is the role for you. Finance - Partner with the COO and external Accounting team on financial planning, forecasting, and budget management - Own the monthly close process in collaboration with our Accounting partner; ensure financials are accurate, timely, and actionable - Build and maintain financial models that support strategic decision-making and executive reporting - Manage cash flow, vendor contracts, and operational spend - Identify risks and opportunities across the P&L before they become problems People & Talent - Own the employee lifecycle — empowering managers to drive recruiting through onboarding, performance, development, and offboarding - Build a recruiting function that consistently finds and closes exceptional people - Develop compensation frameworks, leveling systems, and career ladders that scale with the team - Design and maintain HR infrastructure: policies, benefits, compliance, handbooks, and culture programs Business Operations - Establish and maintain operating rhythms across the company (strategic planning, OKRs, company meetings, offsites) - Identify and fix process bottlenecks before they become cultural problems - Own and implement the tools and systems the team relies on - Build KPI and goal reporting frameworks that give leadership visibility into business performance - Drive cross-functional projects and initiatives What "Great" Looks Like in Year One - We have a financial operating cadence with clean financials, accurate forecasts, etc. - Hiring is proactive, not reactive — we have pipelines before we need them - Employees know what's expected of them and have the support to grow - The executive team is spending more time on the business and less time inside it - Every team has clear goals and a shared understanding of tracking/accountability What We're Looking For Must-haves: - 8+ years of operational experience, with meaningful time at a growth-stage company (Series A–C); 2+ years of management experience - Proven track record across at least two of the four functional areas (Finance, People, Talent, BizOps) - A builder's mindset — you've created systems and processes from scratch and enjoy experimenting with AI platforms - Sharp financial acumen — you can navigate a P&L, build a business case, and manage a budget without needing a finance team to hold your hand - Experience hiring and managing people, including performance management - Executive presence who can communicate clearly and directly with confidence - High EQ with a bias to action Nice-to-haves: - Experience in adtech/martech, media, or a SaaS business - Background in early-stage operations where you had to do a lot with a little - Experience as a founder or a Chief of Staff/COO/adjacent role at a founder-led company - Experience in fundraising, debt capital, or M&A transactions About Stacker Stacker is building the earned distribution layer for the internet—transforming how brands reach audiences through trusted media and AI-powered search. Our platform connects marketers with a network of thousands of premium news publishers, enabling brands to distribute newsroom-quality stories that are organically picked up and published across the web. The result: scalable, high-quality earned media that drives visibility, authority, and measurable impact. Today, Stacker is a ~$10M/year business growing rapidly (150% YoY), powered by an expanding platform (Stacker Connect) that is redefining content distribution. As discovery shifts from traditional search to AI-driven experiences, Stacker sits at the center of this evolution—helping brands earn inclusion in the sources that large language models surface and trust. We are a bootstrapped, remote-first company with a strong culture of ownership, velocity, and accountability. Our team is focused on building a generational platform at the intersection of media, marketing, and AI. Why Join Us? We're a diverse team committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact—and intentional about how we scale it. Perks & Benefits - 💸 Equity Program - 🏖 Unlimited PTO - 🏡 100% Remote - 👶 3 Months Paid Parental Leave - 💰 401(k) Match - 🏥 Full Health & Dental Coverage - 🛡️ Life Insurance & Short-Term Disability - 🎉 Awesome Team Culture, Events & Retreats We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.
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Associate Vice President of Operations
CenterWellCenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. Cares for patients with chronic and complex illnesses. Offers personalized clinical and educational services to improve health outcomes and drive superior medication adherence. CenterWell, a Humana company, creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. Part of Humana Inc. (NYSE: HUM). Offers stability, industry-leading benefits, and opportunities to grow yourself and your career. Employs more than 30,000 clinicians committed to putting health first. Provides flexible scheduling options, clinical certifications, leadership development programs, and career coaching.
Become a part of our caring community and help us put health first This is a remote role reporting to the President of Operations for the North Region. This is a salaried position which includes participation in an annual incentive bonus plan of up to 35% of annual salary. As Associate VP of Operations, you will be responsible for administration and management of 34 branches located across the Midwest in KY, IA, IL, IN, MN, and WI. We ask that you have an in-depth understanding of how organization capabilities interrelate across segments and enterprise-wide. Humana is a $100 billion leader in integrated healthcare, ranking among the Fortune 50. You will be in the Home Health business of its CenterWell subsidiary. As one of the nation's largest home health providers, CenterWell Home Health (CWHH) combines the stability and opportunities of a large national company with the ability to make a positive, local impact. We provide care for patients in their homes who are managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. The Area Vice President of Operations will implement the operational strategy required to fulfill the region objectives. This strategy will focus on assuring sales and earnings growth, operational success, ongoing performance improvement, and compliance and regulatory adherence. You will work with multiple areas at both the regional and corporate level to ensure achievement of overall goals. We prefer that you reside in one of the states within the North Region. We expect approximately 25-50% travel to achieve 15 – 25 branch touchpoints per year (in-person visits when possible). Essential Responsibilities: - Manage Market Executives of Operations, including process and personnel management, achieving financial goals, etc. - Oversee and deploy Remote/Regional Clinical Managers. - Develop market plans, including growth strategies, budget, and annual planning; monitor market expenditures. - Direct market billing and credit activities; review billing rates; coordinate with Business Service Center for accounts receivable activities. - Analyze market conditions, competitors, and business volume. - Backfills for Market Executives of Operations to oversee Branch Directors if a Market Executive role is vacant. - Partner with sales counterpart to ensure continued branch growth by expanding our client base. - Work with clinical team to ensure quality deliverables. In general terms, you have operations management experience (typically 8+ years) in a multi-site, multi-state home health environment. You will have expertise in developing large-scale business strategy, along with a history of growth performance and budget achievements. You will have financial skills and an ability to create practical solutions to address challenges. Finally, you will be a people leader with executive presence and experience expanding and elevating the capabilities and performance of a multi-level team. Use your skills to make an impact Required Qualifications: - Bachelor's degree in clinical (nursing or therapy), healthcare administration, business or related field. - Experience with and understanding of the rules and policies of the Home Health industry. - Experience with EMR or HIM systems. - Demonstrate excellent interpersonal abilities and collaborate with individuals across multiple professional roles, including physicians, executive leadership, and medical groups. - Exhibit engagement and emotional intelligence. - Provide coaching and mentorship to Market Executives of Operations and Remote and Regional Clinical Managers. Preferred Qualifications: - Master's degree. - OASIS experience. - Homecare Homebase (HCHB) experience. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $150,000 - $206,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Vice President of Network Operations
CatalightAt Catalight, we embrace people’s differences — both visible and invisible. And we believe everyone deserves to be understood, respected and celebrated for their many contributions. That’s why we have a bold vision to break down barriers and biases to create a more equitable world, so people with developmental disabilities and special needs can choose their own paths
Catalight Care Services (CCS), one of the fastest growing behavioral health networks, is looking for a Vice President of Network Operations to ensure reliable access to high-quality, person-centered care for individuals and families across Northern CA and beyond. In addition, this role will be a catalyst to help shape and deliver the strategic growth of the organization and the expansion of care delivery by tenfold. As part of the broader Catalight family of companies, CCS is an integral part of realizing the organization’s purpose to create a more equitable world so people with developmental disabilities can choose their path. This means bringing the best talent in the industry together to address complex societal problems such as healthcare access and greater well-being for underrepresented communities. If you are a strategic, results and relationship-driven leader, this may be the perfect place to grow your career and expand your impact in the world. The Vice President of Network Operations has the unique opportunity to be an integral part of building structure, sustainability, and scalability for rapid growth within CCS, which includes being able to create access opportunities for 100K families by 2030. They are responsible for the execution of CCS’s administrative operations, which includes day-to-day operational oversight and management of the Network Services, Support Services, Client Services and other non-clinical operations teams. This role will coordinate with the leaders of each functional area. The Vice President of Network Operations will create a culture of operational excellence, champion collaboration, optimize best practices, and craft policies and procedures as needed to ensure standards of care and practice are maintained throughout the network. Essential Job Functions Execute on Organizational Strategy and Vision - The main goal of network operations is to ensure an optimized, predictable, and supportive care experience for all key stakeholders in a client family journey. - Collaborate with key partners (e.g. providers, funding sources, team members, legislative representatives) to continually evolve our network management and service delivery capabilities and reach. - Work closely with business leaders, other teams within CCS, and the supporting infrastructure throughout the Family of Companies to reliably meet targets and stated operational objectives. - Effectively represent the CCS through direct and indirect contact with clients, partners, funders, community members, and all stakeholders. - Enhance scalable systemic change through automated scheduling and vast technology. Operations - Day-to-day operational oversight and management of the Network Management Teams. - Create and oversee the development of metrics to measure and monitor the performance of all members of the CCS Network Operations teams. - Ensure job responsibilities and expectations are clearly defined and communicated, work is assigned and distributed appropriately, staff is appropriately trained, and performance issues are addressed in a timely manner. - Drive operational excellence via the right tools, processes, and resources. - Deliver on all clinical, quality, operational, and financial goals. - Maintain alignment and connection with the leadership team. - Drive the CCS’s initiatives to simplify the experience for our employees, providers, and clients by helping to further tools, capabilities, and institute best practices where opportunities exist. - Create and execute departmental budgets and resources to meet stated operational plans while maintaining service quality. - Partner with the SVP of CCS to develop and implement plans for the operational infrastructure, processes, and personnel designed to accommodate the rapid growth objectives, in order to evolve current standards and practices. - Ensure that operational and administrative standards are upheld to meet or exceed accreditation specifications. Build and Manage Teams - Create a diverse, equitable and inclusive organization. - Foster empowered and wellbeing-driven teams. - Model high performance as well as bold, accountable leadership. - Ensure a talent pipeline and succession plan. - Manage partnerships collaboratively to achieve shared goals. - Steward shared services, integration, and operational efficiency. Qualifications Minimum Education, Experience & Training Equivalent to: We believe humans with a diverse range of experiences may be suited for work at hand. We are avoiding education and experience minimums with an acknowledgment that these can be barriers for historically excluded groups. This role is suited for a dynamic, empathetic, and forward-thinking leader with a proven track record of inspiring teams, strong operational and programmatic thinking, driving organizational growth, and championing social impact, particularly within a nonprofit or community-focused setting. What would be a plus: - Direct experience serving or working with individuals with intellectual and developmental disabilities and their families. - Direct experience managing a large clinical network. - Proven track record driving meaningful clinical outcomes for the clients and families we serve. Requests: - Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. - Visual and auditory ability to work with clients, staff, and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Ability to utilize computer, cell phone (iPhone). - Frequent sitting. Knowledge, Skills & Abilities (organized by our company values): Community oriented: - Seeks to understand the underlying needs, desires, and values of colleagues. - Proactively builds spaces for others to engage in learning and community. - Appreciates and demonstrates collaboration across teams. - Serves as a role model, bringing our core values to life in your work. - Appreciation for cross-departmental collaboration. - Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision. - Personable; able to work comfortably with individuals at all levels within the organization. - Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy. Equity informed: - Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities. - Interest in working with and elevating employee needs. - Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. - Experience working and communicating with families. - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. Bold: - Navigates ambiguity with an excitement for problem solving. - Effectively manages programs from visioning to implementation + impact measure. - Commitment to meet agreed upon deadlines on time or ahead of schedule. - Transparent on action, pursuits, and outcomes. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters. Wellbeing driven: - Willingness and commitment to self-reflection and re-thinking. - Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity. - Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces. - Commitment to managing a remote schedule that aligns with PST business hours, ensuring your availability supports a healthy team rhythm and effective cross-functional partnership. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training. Time Type: Full time Compensation: $233,000 - $274,000 The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.
VP Secondary Marketing
Fairway Independent Mortgage CorporationFairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.
Be part of a team that's committed to making a difference. We believe in our work and our customers. Position Location Remote Type RemoteOffice Location (if not fully remote): n/a Job Description We are seeking a seasoned VP Secondary Marketing - Hedging & Analytics to spearhead our interest rate risk management and loan sale strategies. In this pivotal leadership role, you will oversee the profitability of the mortgage pipeline, execute sophisticated hedging and trading, and lead a high-performing team. You will be the primary architect of our "best execution" strategies, ensuring that our secondary market activities are optimized for growth in a dynamic economic landscape. Location: Remote | Nationwide Opportunity Strategic Leadership & Key Responsibilities: - Pipeline & Risk Management: Own the interest rate risk of the mortgage pipeline. You will lead all hedging, trading, and loan sale activities to protect and enhance corporate margins. - Secondary Market Execution: Oversee diverse loan sale channels, including Agency whole loan cash sales, the issuance of Fannie/Freddie/Ginnie securities, co-issue transactions, and bulk correspondent sales. - Profitability Optimization: Conduct rigorous "best execution" analysis to maximize gain-on-sale. You will execute mandatory commitments with investors and strategically allocate loans into optimized pools. - System & Data Strategy: Configure and manage secondary marketing systems, including investor pricing valuations, risk adjustments, and pull-through analysis. - Team Empowerment: Recruits, mentors, and manages a specialized team. You will be responsible for performance evaluations, professional development, and fostering a culture of accountability and "can-do" spirit. - Innovation & Analysis: Develop and implement strategic initiatives, including new product development and operational process improvements. Provide ad-hoc high-level reporting to the executive team. The Ideal Candidate: - A Quantitative Strategist: You have a deep understanding of pricing structures, interest rate risk management, and the technical "plumbing" of the secondary mortgage market. - A Resilient Leader: You thrive in fast-paced, high-stakes environments and can guide a team through market volatility with clarity and composure. - Analytical Powerhouse: You are an expert in leveraging data (Excel, SQL, Access) to make solid business decisions and identify untapped profit opportunities. Qualifications: - Experience: 10+ years of mortgage banking experience, specifically within Secondary Marketing. - Technical Expertise: Proven experience issuing Fannie, Freddie, and Ginnie securities. Deep familiarity with trading and hedging techniques is highly preferred. - Software Proficiency: Advanced skills in MS Office (Excel/Access), SQL, Visual Basic, and secondary marketing risk management systems. - Education: Bachelor’s Degree in Finance, Economics, Mathematics, or a related field. - Soft Skills: Exceptional interpersonal skills and the ability to organize complex workflows to yield maximum efficiency. Culture & Values: At Fairway, we lead with our values. We foster a positive work environment that rewards high performance and values diversity, inclusion, and creativity. We believe in continuous improvement and—most importantly—having fun while achieving our goals. Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive. Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings. We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at careers@fairwaymc.com. We can answer any questions and keep you updated on future opportunities. View our E-Verify and Right to Work notices HERE. Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.
Vice President, Clinical Operations
CatalightAt Catalight, we embrace people’s differences — both visible and invisible. And we believe everyone deserves to be understood, respected and celebrated for their many contributions. That’s why we have a bold vision to break down barriers and biases to create a more equitable world, so people with developmental disabilities and special needs can choose their own paths
Catalight Care Services (CCS) is one of the nation’s largest behavioral health networks supporting more than 10,000 families a year and growing. In addition to providing access to exceptional care, the organization is helping build a culture and community focused on equality and belonging so all people, of all abilities can live their best lives and thrive. If that is not enough to entice you, clinical excellence reigns at CCS with a world-class multi-disciplinary team including MFTs, LCSWs, SLPs, Psychologists, Neuropsychologists, Medical psychologists and BCBAs. As part of the broader Catalight family of companies, CCS is an integral part of realizing the organization’s purpose to create a more equitable world so people with developmental disabilities can choose their path. This means bringing the best talent in the industry together to address complex societal problems such as healthcare access and greater well-being for underrepresented communities. If you are a strategic, results and relationship-driven leader, this may be the perfect place to grow your career and expand your impact in the world. The Vice President (VP) of Clinical Operations will be a dynamic thought partner and an integral member of our plans to continue shaping the landscape of home and community-based service delivery. The VP, Clinical Operations, will also focus on evaluating operations, identifying business needs and performance gaps, and planning and implementing operational improvements for Clinical Care teams at Catalight Care Services (CCS). The VP impacts operational efficiency of CCS Clinical teams, while ensuring that the high standards of clinical services provided to CCS client families are maintained. This role will report to the SVP, CCS, and will contribute to long-term planning and vision implementation by identifying strategic clinical and operational initiatives, collaborating, prioritizing, communicating, and evaluating results, while preserving the FoC’s reputation for integrity and excellence. Essential Job Functions Execute on Organizational Strategy and Vision - Develops, implements, and maintains the enhancement of all clinical services and programs, clinical policies and procedures, and quality assurance programs and activities - Develop high-trust relationships through interactive, accessible, timely, relevant, and inclusive communications with key stakeholders. - Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. - Apply broad clinical knowledge and management experience to complex performance dynamics to champion continuous improvement efforts. - Collaborate with CCS teams to implement plans for the operational infrastructure, processes, and staffing designed to accomplish the goals of our organization. - Ability to identify broad clinical operations issues and develop plans for senior management to address priority issues. - Collaborate with department leads across the CCS to ensure alignment of the Mission, CCS strategic priorities, industry best practices, and requirements per funding sources and state regulations. - Take initiative to identify performance gaps affecting business priorities, analyze the performance context to expose root causes, formulate solutions, deliver actionable recommendations to leadership, and then drive implementation of the performance intervention. Operations - Create and oversee the development of metrics to measure and monitor the performance of all members of the CCS Clinical Operations teams. - Work collaboratively across CCS teams to enhance key initiatives, analyze relevant data, and report on appropriate metrics to justify process changes and efficiency gains across CCS care path. - Work with stakeholders to facilitate clear communication with all relevant CCS clinical teams; ensure swift, effective resolution of clinical and operational issues; and collaborate to develop processes that work for both parties. - Ensure that clinical, operational, and administrative standards are upheld to meet or exceed accreditation specifications. - Drive operational excellence via the right tools, processes, and resources. - Deliver on all clinical, quality, operational, and financial goals. - Maintain alignment and connection with the leadership team. - Partner with the SVP of CCS Operations to develop and implement plans for the operational infrastructure, processes, and personnel designed to accommodate the rapid growth objectives, in order to evolve current standards and practices. - Drive the CCS’s initiatives to simplify the experience for our employees, providers, and clients by helping to further tools, capabilities, and institute best practices where opportunities exist. - Create and execute departmental budgets and resources to meet stated operational plans while maintaining service quality. - Create a culture of continuous improvement and operational excellence by keeping up to date with industry trends, current research, and leveraging other thoughts and resources to improve operating capabilities. Build and Manage Teams - Create a diverse, equitable and inclusive organization. - Foster empowered and wellbeing-driven teams. - Model high performance as well as bold, accountable leadership. - Ensure a talent pipeline and succession plan. - Manage partnerships collaboratively to achieve shared goals. - Steward shared services, integration, and operational efficiency. Qualifications Minimum Education, Experience & Training Equivalent to: We believe humans with a diverse range of experiences may be suited for work at hand. We are avoiding education and experience minimums with an acknowledgment that these can be barriers for historically excluded groups. This role is suited for a dynamic, empathetic, and forward-thinking leader with a proven track record of inspiring teams, strong operational and programmatic thinking, driving organizational growth, and championing social impact, particularly within a nonprofit or community-focused setting. What would be a plus: - Licensed Mental Health Practitioner with at least 10 years of licensure. - Direct experience serving or working with individuals with intellectual and developmental disabilities and their families. - Direct experience managing a large clinical network. - Proven track record driving meaningful clinical outcomes for the clients and families we serve. Requests: - Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace. - Visual and auditory ability to work with clients, staff, and others in the workplace continuously. - Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace. - Ability to utilize computer, cell phone (iPhone). - Frequent sitting. Knowledge, Skills & Abilities (organized by our company values): Community oriented: - Seeks to understand the underlying needs, desires, and values of colleagues. - Proactively builds spaces for others to engage in learning and community. - Appreciates and demonstrates collaboration across teams. - Serves as a role model, bringing our core values to life in your work. - Appreciation for cross-departmental collaboration. - Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision. - Personable; able to work comfortably with individuals at all levels within the organization. - Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy. Equity informed: - Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities. - Interest in working with and elevating employee needs. - Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline. - Experience working and communicating with families. - Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population. Bold: - Navigates ambiguity with an excitement for problem solving. - Effectively manages programs from visioning to implementation + impact measure. - Commitment to meet agreed upon deadlines on time or ahead of schedule. - Transparent on action, pursuits, and outcomes. - A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters. Wellbeing driven: - Willingness and commitment to self-reflection and re-thinking. - Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity. - Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces. - Commitment to managing a remote schedule that aligns with PST business hours, ensuring your availability supports a healthy team rhythm and effective cross-functional partnership. Conditions of Employment - Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. - Ability to obtain and maintain clearance through the Office of Inspector General. - Ability to obtain and maintain a National Provider Identifier (NPI). - Must attend any required training. Time Type: Full time Compensation: $223,000 - $274,000 The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Catalight is an equal opportunity employer.