• Scale our virtual events program to 3x pipeline impact • Expand our in-person event footprint (conferences, dinners, regional meetups, hosted gatherings) • Launch and grow a digital community of practice for grant professionals • Design and pilot a structured program that turns Instrumentl power users into advocates • Manage and develop three direct reports (ECM Coordinator, ECM Manager, and one additional open role: Field Events Manager)

• Own the end-to-end planning and execution of NMI’s event calendar across North America and key partner markets. • Develop strategic event plans aligned to marketing and sales goals - including audience strategy, messaging, lead capture, KPIs, and post-event follow-through. • Partner with Channel Marketing to integrate events into broader go-to-market and partner engagement initiatives. • Work closely with Sales to drive pre-event outreach, meeting scheduling, partner engagement, and onsite alignment. • Collaborate with Product Marketing, Corporate Marketing, and Demand Gen to deliver cohesive event themes, signage, demos, collateral, campaigns, and follow-up workflows. • Serve as the main point of contact between internal teams, executive stakeholders, and external vendors. • Source and manage event vendors, agencies, venues, booth builders, A/V, catering, printing, technology partners, and more. • Negotiate contracts, manage budgets, and ensure cost-effective, high-quality event execution. • Track expenses and provide ongoing financial reporting and reconciliation. • Lead onsite operations - including booth setup, partner meetings, event staffing, and real-time troubleshooting. • Ensure premium-quality brand representation and a seamless experience for attendees and internal stakeholders. • Define event KPIs and track results including leads, meetings, pipeline influence, partner engagement, and brand awareness. • Deliver post-event reports, insights, and recommendations for continuous improvement. • Optimize event strategy with data-driven decision-making and creative problem-solving.

• Coordinate end-to-end logistics for Pavilion events, including venue sourcing, contracting, and scheduling. • Manage the operational workflow for recurring events, including creation of event pages, attendee tracking, and communication timelines. • Oversee menu planning, seating arrangements, and dietary accommodations in collaboration with venues. • Ensure all event details are accurately documented in Pavilion’s systems (HubSpot, Hivebrite, Make, Slack automations, etc.). • Support sponsor deliverables, including brand visibility, attendee introductions, and post-event reporting. • Manage attendee outreach and communication cycles — including invitations, acceptances, reminders, and post-event follow-ups. • Coordinate prep calls, email campaigns, and host communications to ensure alignment across all stakeholders. • Update attendance, no-show, and feedback data in internal systems. • Track and report on event metrics, budget adherence, and sponsor fulfillment outcomes. • Identify and recommend process improvements to increase efficiency as event volume scales.

• Conduct safe, ethical real-time telehealth consultations within the Fresh Clinics App, aligned with AHPRA, TGA, and Medical Board of Australia guidelines • Provide holistic assessments across metabolic health (weight management), women’s health, and dermatology (hair loss) • Screen meticulously for red flags, contraindications, medication risks, and psychosocial considerations (including Body Dysmorphia screening where relevant) • Manage sensitive or complex presentations with empathy and clarity • Provide evidence-based counselling and health education tailored to each patient • Prescribe Schedule 4 medicines responsibly in accordance with state-based Poisons legislation and antibiotic/antiviral stewardship principles • Make sound clinical judgements about when to treat, when to pause, and when to escalate to face-to-face care • Ensure prescribing decisions reflect long-term patient wellbeing, not short-term fixes • Provide clear, jargon-free explanations of risks, benefits, alternatives, and lifestyle considerations • Support patients to make informed decisions without pressure or sales influence • Empower patients to take control of their health with compassionate, proactive guidance • Maintain accurate, audit-ready clinical notes aligned with Fresh’s clinical governance framework • Contribute to case reviews, audits, and continuous improvement initiatives • Identify safety trends, program improvements, and clinical insights to help shape Fresh Health’s roadmap