Make a difference. Be happy. Grow your career. Job Summary: The Application Analyst I provides frontline support for clinical and business applications within the Managed Services division of Nordic Global. This role is ideal for recent entrants to the healthcare IT industry who have gained applications certifications or preliminary experience. The Application Analyst is responsible for responding to application support requests, managing documentation, collaborating with vendors and team members, and continuing their ongoing growth within healthcare IT. Key Responsibilities: - Achieve necessary certifications and follow learning paths to ensure ongoing growth. - Respond to application support requests and incidents within defined SLAs, ensuring excellent customer service and communication. - Manage application and team documentation, ensuring accuracy, completeness, and relevancy. - Establish and maintain relationships with software vendors to ensure high-level support. - Assist in planning and executing application upgrades and security patches. - Participate in smaller analyst-led projects, learning basic project management tasks such as scheduling meetings and taking meeting minutes. - Learn clinically integrated hospital and physician office workflows (both clinical and business). - Comply with all written team policies and procedures. - Learn and leverage existing details of application documentation to provide effective and informed application support. - Understand the entire application lifecycle to include implementations, upgrades, and eventual decommissioning and data archiving. - Advance application knowledge and understanding from mentor/lead during first 12 months. Skills and Experience: - Bachelor's degree in Information Technology, Engineering, Healthcare Informatics, Computer Sciences, or a related field (relevant education and/or 6+ years’ industry experience). - 3+ years’ experience in healthcare IT or equivalent IT application analyst position with degree requirement. - Strong analytical thinking and problem-solving skills. - Excellent communication and customer service abilities. - Ability to work collaboratively in a team-oriented environment. Additional Details: - Some roles may require participation in an on-call rotation to provide 24x7 support for critical applications, ensuring continuous and reliable service availability Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Make a difference. Be happy. Grow your career. Job Summary: The Application Analyst I provides frontline support for clinical and business applications within the Managed Services division of Nordic Global. This role is ideal for recent entrants to the healthcare IT industry who have gained applications certifications or preliminary experience. The Application Analyst is responsible for responding to application support requests, managing documentation, collaborating with vendors and team members, and continuing their ongoing growth within healthcare IT. Key Responsibilities: - Achieve necessary certifications and follow learning paths to ensure ongoing growth. - Respond to application support requests and incidents within defined SLAs, ensuring excellent customer service and communication. - Manage application and team documentation, ensuring accuracy, completeness, and relevancy. - Establish and maintain relationships with software vendors to ensure high-level support. - Assist in planning and executing application upgrades and security patches. - Participate in smaller analyst-led projects, learning basic project management tasks such as scheduling meetings and taking meeting minutes. - Learn clinically integrated hospital and physician office workflows (both clinical and business). - Comply with all written team policies and procedures. - Learn and leverage existing details of application documentation to provide effective and informed application support. - Understand the entire application lifecycle to include implementations, upgrades, and eventual decommissioning and data archiving. - Advance application knowledge and understanding from mentor/lead during first 12 months. - Skills and Experience: - Bachelor's degree in Information Technology, Engineering, Healthcare Informatics, Computer Sciences, or a related field (relevant education and/or 6+ years’ industry experience). - 3+ years’ experience in healthcare IT or equivalent IT application analyst position with degree requirement. - Strong analytical thinking and problem-solving skills. - Excellent communication and customer service abilities. - Ability to work collaboratively in a team-oriented environment. Additional Details: - Some roles may require participation in an on-call rotation to provide 24x7 support for critical applications, ensuring continuous and reliable service availability. Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Pay Range: $34.21 - $51.31A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education. Hospital Sisters Health System (HSHS) is seeking an Epic Analyst II-ClinDoc to join our team. Under general supervision, assists in the gathering and analyzing of data, development, support and functionality roll out of Epic and other supporting IT systems. Assists local ministries in optimizing their workflow processes through building applications that are tailored to meet the organization's needs. Demonstrates a very good working knowledge of the Epic system's capabilities and functional use and applies their knowledge of clinical and/or business workflows to assist in the implementation of a system that meets process needs. Position Specifics: o Department: IT o Core Function: Corporate Services o Schedule: Full Time, 40 hrs/wk o Location: 100% remote, accepting applicants that can work remotely and live in AZ, FL, IL, IN, KY, MI, MO, NC, NE, NH, SC, TN, TX, OH, WI, or WY. o Compensation that aligns with your experience INTERNET SPEED REQUIREMENTS: • Download speeds must be at least 20 Mb or higher. (100 Mb or higher is preferred.) • Upload speeds must be at least 6 Mb or higher. (10 Mb or higher is preferred.) • Latency/Ping must be under 100 ms. (Under 60 ms is preferred.) Education Qualifications - Associate’s degree in Clinical, Informatics, Computer Science, Business or related field is required. - High School Diploma or equivalent and 3 years of experience in healthcare IT, clinical, hospital/ambulatory business office environment or related experience may be accepted in lieu of an Associate’s degree. Experience Qualifications - 3 years of Epic Application Analyst or related experience is required. (This experience level is required in addition to the experience that would be required in lieu of education if colleague does not meet the Associate’s degree requirement.) Certifications, Licenses and Registrations - Epic certification or accreditation in designated functionality module(s) is required or must be obtained within six (6) months. Job Description Scheduled Weekly Hours: 40Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. - Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. - Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. - Retirement benefits including HSHS contributions. - Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. - Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! - Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more! Benefits HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

• Develop and enforce engineering security policies and standards, specifically with the Illumio Platform • Collaborate with Engineering and Business teams to develop secure engineering practices • Analyze, develop, and configure security solutions across multi-cloud, on-premises, and colocation environments • Participate in operational on-call duties to support a 24/7 infrastructure across multiple regions and environments • Develop a comprehensive mentorship program for junior engineers