• Participate in client meetings to scope learning projects based on identified needs • Conduct training needs analyses to align learning programs with business goals • Define learning objectives, tasks, and design strategies • Conduct learner and task analyses and align them to design strategies • Identify performance outcomes and delivery approaches with stakeholders and SMEs • Simplify complex technical processes into clear, logical steps • Rapidly draft and create high volumes of instructional materials with accuracy (eLearning, videos, tutorials, user guides, job aids, scripts, storyboards, and assessments) • Design and develop blended and technology-enabled learning solutions • Develop accurate and well-structured technical documentation and job aids • Collaborate closely with the LXD team on project delivery • Contribute to innovative learning design decisions • Align learning programs with operational and business outcomes • Optimize use of learning technologies for scalability • Apply evaluation best practices to generate data-driven insights

• Act as a mentor and leader within the design team, fostering professional growth and sharing expertise in structured workflows and design systems. • Lead the design of accessible, user-friendly interfaces that meet web standards and business goals. • Develop and maintain scalable design systems, ensuring brand and functional consistency. • Create dynamic, stateful designs that adapt seamlessly to user interactions. • Conduct user research and usability testing to inform and validate design decisions. • Lead collaborative sessions with cross-functional teams, ensuring design initiatives align with broader business objectives and processes. • Present concepts and final designs to clients and internal teams with clarity and confidence. • Travel to client locations in Europe and the US to build relationships and deepen project impact.

• Act as a mentor and leader within the design team, fostering professional growth and sharing expertise in structured workflows and design systems. • Lead the design of accessible, user-friendly interfaces that meet web standards and business goals. • Develop and maintain scalable design systems, ensuring brand and functional consistency. • Create dynamic, stateful designs that adapt seamlessly to user interactions. • Conduct user research and usability testing to inform and validate design decisions. • Lead collaborative sessions with cross-functional teams, ensuring design initiatives align with broader business objectives and processes. • Present concepts and final designs to clients and internal teams with clarity and confidence. • Travel to client locations in Europe and the US to build relationships and deepen project impact.

• Collaborate with product managers and engineers to gather user requirements, identify technical constraints, and advocate for the end user. • Map out the user journey through storyboards, process flows, and sitemaps to ensure a logical and frictionless experience. • Design intuitive UI elements—from navigation systems and search functionality to interactive widgets—that feel seamless and modern. • Develop high-fidelity mockups and interactive prototypes to demonstrate functionality and aesthetic direction to stakeholders. • Create original graphic assets, sketches, and layout designs that align with the organization’s brand identity. • Present drafts to internal teams, identify UX friction points (such as responsiveness or accessibility issues), and refine designs based on real-world user feedback. • Maintain and evolve our design language, ensuring strict adherence to style standards for typography, color theory, and iconography.