• Managing client accounts • Providing IT analysis and consultancy with the help of IT experts • Developing business relationships • Resource and revenue forecasting • Driving sales in Hungary and Europe • Day-to-day communication with clients and internal teams to ensure successful project delivery and client satisfaction

• Desarrollar y gestionar relaciones B2B con empresas del sector pharma, biotech, medtech y afines • Detectar y abrir nuevas oportunidades de negocio, con foco principal en prácticas para alumnos y alianzas estratégicas • Negociar y cerrar acuerdos con empresas (incluidos big deals) • Acompañar la fidelización de empresas colaboradoras • Colaborar en el envío y match de perfiles de alumnos con empresas (en coordinación con el equipo) • Participar en el diseño y ejecución de eventos con empresas y cierre de patrocinios • Mantener vivo y ordenado el pipeline de oportunidades

• Maintain and grow revenue/profitability of a portfolio of direct buying customers • Serve as the lead point of contact for all customer account management matters • Proactively develop in-depth knowledge of account’s business to identify opportunities • Translate the SBU Sales Strategy into clear Key Accounts Plans • Communicate, review and coordinate planned initiatives with stakeholders • Identify areas of improvement and liaise with internal teams for customer experience • Support Business Development Teams to industrialize new production • Collaborate with Marketing to identify trends/opportunities • Negotiate prices and close agreements to maximize profits • Monitor and analyze customer's usage to gain market share

• Answers all incoming calls to the Patient Financial Services Office; Investigates questions regarding patient liabilities or forwards information to appropriate person • Ensures appropriate discounts are applied to patient accounts • Assists with posting of adjustment transactions • Works with vendor agencies to ensure customer service and resolution of patient accounts • Returns phone and email customer service messages within 24 hours • Researches and submits refund transactions for patient overpayments • Maintains stock and orders all office supplies for the department • Responsible for efficiently processing all return mail, no backlog • Coordinates bank bag submittal for daily deposit. • Distributes all incoming mail on a daily basis • As needed, revises patient information related to address changes, financial classes, insurance information, billing/follow-up schedules, etc • Works Medicare payment remittance (1500 only) advice by end of week received to identify denied payments and takes action to insure accurate balance for patient, appeals and/or secondary billing • Assures accurate and timely follow-up for financial class MH and financial class 9 accounts via the collector work file utilizing telephone contacts and other resources to determine claim status and takes appropriate action to ensure timely and accurate payments • Receives forms and correspondence. Organized daily work activities, balancing demands of volume and priority items • Demonstrates a complete understanding of Insurance Department policies and procedures • Assumes personal responsibility for on-going continuing education and professional development • Always reports any problems with the normal work flow to the Supervisor • Demonstrates a complete understanding of all policies and procedures concerning the responsibilities of the Patient Inquiry position. • Assists other departmental employees by sharing pertinent information on new policies or procedures • Answers telephone and personal inquiries • Deals effectively with patients, insurance companies and others while always remaining tactful and friendly • Trains other employees as needed • Performs other duties as requested.