Job Classification: Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions! We are seeking a highly organized and client-focused individual to join our dynamic team. The Client Coordinator will be responsible for the implementation and administration of group policies, ensuring excellence in service delivery and driving process improvements across a diverse client portfolio. This individual will serve as the primary operational liaison for Distribution, Clients, and Third-Party Administrators (TPAs). The current employee work arrangement for this position is fully remote. Responsibilities include but are not limited to: - Lead and owns the implementation from the prospect stage to successful onboarding of new clients into the billing administration platform, confirming all components-including enrollment, plan administration, billing, beneficiary services, termination, and life claim facilitation services-are configured and aligned with plan requirements. - Primary scope is across life and voluntary benefits. - Engage with clients to understand their unique challenges and opportunities, collaboratively strategizing to drive impactful outcomes during the implementation process. - Provides consultative solutions during implementation and throughout the client’s life cycle. - Proactively serves as the primary point of contact for client interaction while fostering strong relationship management to ensure seamless and effective support for billing, administration, and enrollment needs - Represents client interest in internal discussions and enterprise-wide projects, contributing to system enhancements, automation efforts and process redesign initiatives - Collaborates cross-functionally with internal stakeholders including Billing, Compliance, Claims, and IT to ensure seamless execution of administrative tasks and issue resolution - Executes issue escalation and resolution protocols through thorough root-cause analysis and clear stake holder communication - Manages a broad and diverse book of business, supporting employer groups ranging from 100 to a million covered lives. - Engages in continuous learning to expand business process, digital, and operational knowledge. - Participate in the development of procedures, training materials, and knowledge resources. - Identifies opportunities to apply automation, workflow tools, and AI‑enabled solutions. Qualifications: - Bachelor’s degree or equivalent work experience - Proficiency in Microsoft Office especially Microsoft Excel - Knowledge of Group Insurance and/or related industry products and services preferred - Strong organizational and prioritization skills with demonstrated ability to manage multiple responsibilities in a high-volume, deadline-driven environment - Excellent interpersonal and relationship management skills with the ability to influence, partner and build trust across stakeholders. - Strategic thinker with strong analytical and problem-solving abilities - Excellent work ethic with the ability to prioritize and meet deadlines. - Self-motivated with intellectual curiosity, a commitment to continuous improvement and a high level of personal accountability It would be a plus if you had: - Minimum of 3-5 years of Group Insurance or Financial Services experience - Experience working directly with vendors, sales, and brokers in a client-facing or project management capacity. What we offer you: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $89,000.00 to $147,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. - Market competitive base salaries, with a yearly bonus potential at every level. - Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. - 401(k) plan with company match (up to 4%). - Company-funded pension plan. - Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. - Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. - Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. - Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

The Senior Project Manager plans, directs, coordinates, and delivers activities for designated clinical study projects to ensure that project objectives of quality, scope, cost, and time are accomplished. Essential functions of the job include but are not limited to: - Serve as primary point-of-contact and primary escalation point to the client - Coordinate and oversees all functional services including external vendors to the established timeline and budget - Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. Independently drive the CO to completion and execution with support as needed. - Maintain integrated collaboration with clinical operations in the delivery and participates in clinical activities as appropriate. For projects of very limited scope (i.e. number of sites), Sr. PM may assume all clinical activities - Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives. - Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality - Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings. - Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation - Establish tracking metrics to monitor trial and team progress towards project goals - Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise - Leads both internal and client meetings and set expectations for the project team - Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues - Ability to conduct formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients including Bid Defenses with proficiency - Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project - Support business development and marketing activities as appropriate, including travel to Bid Defense meetings as required - Perform other duties as assigned by management - Remain compliant with organizational training, time-reporting and any other administrative duties as required - Provides on-going feedback, for functional team members including annual performance reviews Qualifications: Minimum Required: - North America: Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred - EU: Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred - Minimum of 7 years of clinical research experience or proven competencies for this position and a minimum of 4 years of direct project management experience - Experience in managing complex and global trials - Ability to travel domestically and internationally including overnight stays Other Required: - Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) Microsoft Project, eTMF, EDC and CTMS - Proven communication and interpersonal skills to effectively interface with others in a team setting - Proven organizational skills, attention to detail, and a customer service demeanor Competencies: - Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items - Direct work experience in a global, cross-functional project management environment - Good understanding of cross-functional management - Good understanding of project planning, risk management and change management with an awareness of appropriate escalation - Proven experience in strategic planning, risk management and change management - High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective - Ability to lead and inspire excellence within a study team - Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency - Results oriented, accountable, motivated and flexible - Proven time management, negotiation, critical thinking, decision making, analytical and interpersonal skills - Proven presentation, verbal and written communications skills - Good understanding of project management software - In depth proven experience in pharmaceutical and/or device research required - Preferred: experience with Rheumatology and Oncology #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $147,300—$220,900 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

The Senior Project Manager plans, directs, coordinates, and delivers activities for designated clinical study projects to ensure that project objectives of quality, scope, cost, and time are accomplished. Essential functions of the job include but are not limited to: - Serve as primary point-of-contact and primary escalation point to the client - Coordinate and oversees all functional services including external vendors to the established timeline and budget - Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. Independently drive the CO to completion and execution with support as needed. - Maintain integrated collaboration with clinical operations in the delivery and participates in clinical activities as appropriate. For projects of very limited scope (i.e. number of sites), Sr. PM may assume all clinical activities - Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives. - Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality - Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings. - Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation - Establish tracking metrics to monitor trial and team progress towards project goals - Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise - Leads both internal and client meetings and set expectations for the project team - Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues - Ability to conduct formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients including Bid Defenses with proficiency - Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project - Support business development and marketing activities as appropriate, including travel to Bid Defense meetings as required - Perform other duties as assigned by management - Remain compliant with organizational training, time-reporting and any other administrative duties as required - Provides on-going feedback, for functional team members including annual performance reviews Qualifications: Minimum Required: - North America: Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred - EU: Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred - Minimum of 7 years of clinical research experience or proven competencies for this position and a minimum of 4 years of direct project management experience - Experience in managing complex and global trials - Ability to travel domestically and internationally including overnight stays Other Required: - Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) Microsoft Project, eTMF, EDC and CTMS - Proven communication and interpersonal skills to effectively interface with others in a team setting - Proven organizational skills, attention to detail, and a customer service demeanor Competencies: - Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items - Direct work experience in a global, cross-functional project management environment - Good understanding of cross-functional management - Good understanding of project planning, risk management and change management with an awareness of appropriate escalation - Proven experience in strategic planning, risk management and change management - High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective - Ability to lead and inspire excellence within a study team - Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency - Results oriented, accountable, motivated and flexible - Proven time management, negotiation, critical thinking, decision making, analytical and interpersonal skills - Proven presentation, verbal and written communications skills - Good understanding of project management software - In depth proven experience in pharmaceutical and/or device research required - Preferred: experience with oncology & cell and/or gene therapy #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $147,300—$220,900 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

The Senior Project Manager plans, directs, coordinates, and delivers activities for designated clinical study projects to ensure that project objectives of quality, scope, cost, and time are accomplished. Essential functions of the job include but are not limited to: - Serve as primary point-of-contact and primary escalation point to the client - Coordinate and oversees all functional services including external vendors to the established timeline and budget - Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. Independently drive the CO to completion and execution with support as needed. - Maintain integrated collaboration with clinical operations in the delivery and participates in clinical activities as appropriate. For projects of very limited scope (i.e. number of sites), Sr. PM may assume all clinical activities - Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives. - Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality - Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings. - Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation - Establish tracking metrics to monitor trial and team progress towards project goals - Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise - Leads both internal and client meetings and set expectations for the project team - Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues - Ability to conduct formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients including Bid Defenses with proficiency - Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project - Support business development and marketing activities as appropriate, including travel to Bid Defense meetings as required - Perform other duties as assigned by management - Remain compliant with organizational training, time-reporting and any other administrative duties as required - Provides on-going feedback, for functional team members including annual performance reviews Qualifications: Minimum Required: - North America: Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred - EU: Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred - Minimum of 7 years of clinical research experience or proven competencies for this position and a minimum of 4 years of direct project management experience - Experience in managing complex and global trials - Ability to travel domestically and internationally including overnight stays Other Required: - Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) Microsoft Project, eTMF, EDC and CTMS - Proven communication and interpersonal skills to effectively interface with others in a team setting - Proven organizational skills, attention to detail, and a customer service demeanor Competencies: - Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items - Direct work experience in a global, cross-functional project management environment - Good understanding of cross-functional management - Good understanding of project planning, risk management and change management with an awareness of appropriate escalation - Proven experience in strategic planning, risk management and change management - High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective - Ability to lead and inspire excellence within a study team - Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency - Results oriented, accountable, motivated and flexible - Proven time management, negotiation, critical thinking, decision making, analytical and interpersonal skills - Proven presentation, verbal and written communications skills - Good understanding of project management software - In depth proven experience in pharmaceutical and/or device research required - Preferred: experience with oncology & cell and/or gene therapy #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $147,300—$220,900 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.