• Build and own the end-to-end Dedicated Driver training program, including new driver onboarding curriculum, role-specific modules, and ongoing retraining content for both online and in-field delivery • Partner with recruiting to integrate training into the onboarding process, ensuring every driver is fully prepared before their first shift • Develop scenario-based training content using real examples so drivers learn how to think, not just what to do • Travel into the field (up to 25% of the time) to deliver in-person training, validate program effectiveness, and ensure standards are being met at the warehouse and customer level • Conduct driver performance evaluations to assess training effectiveness and iterate content and delivery based on results • Identify drivers who are at risk and develop targeted retraining or performance improvement plans in partnership with Regional Managers • Maintain and update training documentation, SOPs, and resources as processes evolve • Partner with Driver Ops Managers and the Revenue team on quality and performance initiatives

Design and develop role-based training curricula and e-learning modules for Oracle Fusion Cloud HCM. Conduct training needs analyses and create instructor-led training materials to enhance user proficiency across federal agencies.

• Analyze, design, and develop instructional content tailored to the specific needs of the Client. • Collaborate with subject matter experts (SMEs) and stakeholders to identify learning objectives, gather content, and ensure alignment with organizational goals. • Develop engaging, interactive e-learning courses using instructional design models (e.g., ADDIE, SAM) and adult learning theories. • Create comprehensive storyboards and scripts to guide the production of digital learning assets, including multimedia, videos, animations, and simulations. • Design assessments and knowledge checks to measure learner progress, engagement, and content effectiveness. • Review and refine instructional materials based on stakeholder feedback, learner outcomes, and performance metrics. • Manage content development projects to ensure timely completion, maintaining high-quality standards and accuracy. • Maintain current knowledge of instructional design methodologies, technology trends, and best practices to continuously enhance training solutions.

• Develop CTE course syllabi, scope and sequences, unit plans, and assessments aligned to state and federal standards • Integrate industry credentials, College Credit Plus (CCP) • Ensure courses align with labor market demand • Build engaging instructional materials, including lesson plans, digital modules, assessments, projects, and labs • Develop resources for Canvas (or other LMS) with multimedia, interactive tools, and project-based learning • Create teacher guides, pacing guides, and professional learning resources to support successful implementation • Work closely with SMEs, teachers, and administrators to ensure technical accuracy and instructional quality • Maintain compliance with accessibility standards and best practices for online learning • Collect and analyze feedback from teachers, students, and administrators • Revise and improve course content based on student performance data and industry changes • Stay current with CTE trends, technology, and workforce needs