We are seeking a senior mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency’s customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data‑driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections. Key Responsibilities: - Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods. - Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment. - Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information. - Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions. - Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations. - Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable. - Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements. - Partner with CX strategists, service designers, data scientists, and technologist to validate concepts, improve usability, and enhance service delivery. - Apply Human-Centered Design and service design principles across digital and non-digital touchpoints. - Contribute to Voice of the Customer (VoC) programs by analyzing feedback channels, comment streams, and behavioral data. Contribute to a research strategy and roadmap aligned with program and agency priorities. - Collaborate with stakeholders to define CX success metrics and evaluate the impact of research‑driven recommendations on service quality and outcomes. - Support continuous improvement efforts by linking research insights to service performance and outcomes. - Thrive in a fast-paced contractor environment, adapting to evolving priorities and collaborating across multiple teams and disciplines. Required Qualifications: - US Citizenship is required by the federal government for this position - Must be able to obtain Public Trust clearance. - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. - 7+ years of experience in UX/CX research, market research, human factors, behavioral science, or related disciplines. - Bachelor’s degree in Psychology, Sociology, Anthropology, Human Factors, HCI, Behavioral Science, UX Research, Service Design, Public Policy, or related field. Preferred Qualifications: - Figma for collaborating, workshopping, prototyping and wireframing - Qualtrics for survey deployment and analytics - Usertesting.com or similar platforms for usability testing or interviews - Microsoft Office for analysis, reporting, and cross-team collaboration - Familiarity with Tableau, Power BI, or similar tools for data visualization - Demonstrated expertise in both qualitative and quantitative research methods, including advanced survey design and mixed-methods synthesis. - Proven experience conducting service design and customer experience research (e.g., journey mapping, VoC programs, pain‑point identification). - Demonstrated experience working with federal agencies. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Role Description The Senior Analyst, Consumer Insights owns GTLF’s consumer learning engine translating consumer behavior, needs, and trends into decision-ready insights that shape innovation, positioning, messaging, and retailer storytelling. This role designs and executes primary and secondary research, partners with Brand, Innovation, and Category/Retail Insights, and ensures consumer learnings are converted into clear recommendations tied to commercial levers (innovation pipeline choices, price/pack, claims, and shopper conversion). The Senior Analyst follows established QA standards, so insights are executive and customer ready. Job Responsibilities - Convert business questions into testable hypotheses and research plans; define success criteria and expected decisions/actions. - Prioritize work to focus on the highest-impact learning questions; maintain an active pipeline of research and insight deliverables. - Design and execute consumer research (concept/message tests, need-state exploration, claims/benefits learning, pricing/pack sensitivity as appropriate). - Manage research vendors and data sources (panels, survey platforms, qual partners, trend services); ensure methodological rigor and clear documentation. - Develop reusable insight assets: need-state frameworks, segment inputs, “consumer truths” library, and retailer-ready consumer story modules. - Partner with Category/Retail Insights to package consumer learnings into retailer-ready narratives that support resets, JBPs/QBRs, and growth plays. - Deliver clear, recommendation-forward insights for innovation and brand decisions; communicate the “so what” and “now what,” including risks and confidence levels. - Maintain a trend and competitive “signal” radar (emerging ingredients, occasions, functional benefits, lifestyle shifts) and translate signals into GTLF implications. - Support closed-loop learning by tracking how research was used (go/kill/pivot decisions) and capturing outcomes to improve future learning. - Follow QA and data governance standards; incorporate feedback from the Director before sharing insights externally or at the executive level. Qualifications - 4-7+ years in consumer insights, market research, brand strategy, or CPG commercial analytics roles. - Bachelor’s Degree (or equivalent experience) in Marketing, Business, Psychology, Sociology, Economics, Statistics, Data Analytics, or a related field. Knowledge, Skills & Abilities - Hypothesis-led problem solving; able to turn ambiguity into structured learning and clear decisions. - Storytelling that wins: concise, executive-ready writing and visuals; clear takeaways and recommendations. - Rigor and integrity: attention to methodology, bias checks, and defensible conclusions. - Influence without authority; strong partnership with Brand, Innovation, Sales, and cross-functional stakeholders. - Ownership mindset; reliable delivery under deadlines with strong prioritization. - Advanced Excel and PowerPoint; ability to communicate insights clearly and persuasively. - Familiarity with consumer research methods: sampling, questionnaire design, basic statistics, and interpretation. - Experience with common insights tools (e.g., Numerator, Zappi, Mintel-type sources, panels) preferred. - Power BI/SQL familiarity is a plus but not required. Additional Skills - Hands-on experience designing and executing primary research (quant and qual) and synthesizing secondary sources into actionable insights. - Experience managing research vendors and tools (survey platforms, panels, trend services); comfortable owning budgets and timelines. - Experience translating research into recommendations for innovation, messaging/claims, and brand strategy. Benefits - Health Insurance: Medical, Dental, Vision, and Life Insurance - 401K with Matching - Employee Assistance Program - Discounts on the amazing GT’s product line (available for pickup at headquarters only) - Corporate Discounts with our partners through LifeMart (concert & sporting event tickets, cell phone service, gifts, restaurants, hotels, childcare, and more!) Job Details - Work Hours: Monday through Friday, business hours - Work Attire: Use good judgment, keeping in mind the nature of their work, their safety and the safety of others, and their need to interact with the public. - Travel: Up to 25% for internal & external meetings/conferences - Pay Range: $110,000.00 - $145,000.00 Salary + Bonus Eligible Company Description GT's Living Foods, LLC is an Equal Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other basis protected under federal, state or local laws.

Research Associate Application Deadline: 10 April 2026 Department: Analyst Employment Type: Full Time Location: Sacramento, CA Compensation: $31.11 - $40.59 / hour Description About the Role The Research Associate is a valued member of the Budget Center’s growing team that supports the advancement of our strategic agenda through research and analysis, helps author innovative reports, and interacts with local, state, and national partners. This role works closely with policy analysts and senior staff to collect and analyze data, track policy developments, support the preparation of publications and presentations, and translate complex information into accessible materials that advance public understanding of budget and policy issues affecting Californians with low and middle incomes. For this position, we are seeking candidates who have a general interest in budget policy and interest and/or experience in working on early childhood development and/or housing and homelessness policy issues. The Research Associate reports to a senior member of our analyst team or an Analyst Team Director. Duties and Responsibilities Research & Analysis: - Collect, clean, and analyze state and local data to support policy and budget analyses. - Prepare charts, tables, and graphics for use in reports, issue briefs, presentations, and other publications. - Assist in the preparation and drafting of written materials, including reports, fact sheets, and memos. - Track state and federal legislation, budget actions, and policy developments relevant to the Budget Center’s work, particularly related to early childhood development and/or housing and homelessness policies. - Support analysts in reviewing data and materials for accuracy, clarity, and accessibility. Public Education and Technical Support: - Participate in public education and outreach activities, including presentations, webinars, and convenings, as appropriate. - Support responses to requests for information from advocates, policymakers, journalists, and other stakeholders. - Help translate technical or data-heavy content into materials suitable for non-expert audiences. Organizational Collaboration and Equity Practice: - Participate in internal equity-focused efforts and professional development activities. - Engage in and contribute to the Budget Center’s race and gender equity efforts by applying an equity lens to research, analysis, and data interpretation, and participating in internal initiatives focused on equity and inclusion. - Assist with the development of the Budget Center’s annual policy conference (Policy Insights). Qualifications To effectively perform this role, an individual must be capable of performing each essential duty satisfactorily. The qualifications listed are representative of the knowledge, skills, abilities, education, and experience necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions. Core Skills and Attributes - Strong commitment to social, economic, and racial equity, preferably with experience embodying these values in equity-centered research, data analysis, or policy-related work. - Dedicated to the goals and mission of the Budget Center, with a strong interest in conducting research and supporting policy solutions that improve outcomes for historically marginalized communities. - Ability to effectively communicate (both written and verbal communication) complex information and concepts in a clear and concise manner to diverse audiences. - Strong attention to detail, and ability to manage multiple tasks and track progress while meeting deadlines. - Ability to work independently while also collaborating effectively with analysts and cross-functional team members. - Willingness to learn, receive feedback, and build skills in policy analysis, research methods, and public communication. Experience and Technical Proficiencies - Experience or demonstrated interest in public policy research, analysis, or a closely related field. - Experience in working on early childhood development and/or housing and homelessness policy issues is a plus. - Strong analytical skills, including comfort working with numbers and spreadsheets. - Experience working with administrative datasets and Stata statistical software is a plus. - Experience working with population-based survey datasets and US Census datasets is a plus. - Strong knowledge of Microsoft Office products and the Google Suite. Familiarity with data visualization platforms (such as Data Wrapper) preferred. - Bachelor’s degree or a high school diploma with four years of relevant experience is required. A degree in political science, economics, urban planning, or a related degree is preferred. We understand that not every individual will possess every characteristic listed in our qualifications. However, if you believe in your ability to excel in this role and feel a strong alignment with our organization's values and mission, we encourage you to apply. Our team values diverse experiences and perspectives and is committed to providing a supportive environment where talents can flourish. Even if you don't meet every criterion, but feel that this is the right fit for you, we would love to hear from you. Physical and Location Requirements The Budget Center strives to work with each staff member to provide flexible schedules and accommodate personal obligations in pursuit of creating and maintaining a strong work-life balance and well-being. We provide telework/remote work, in-person/in-office, and hybrid work arrangements. - Prolonged periods sitting at a desk and working on a computer and using a computer and mouse. - Occasional travel is required (work travel is fully reimbursable). - This role is primarily remote, but candidates should be based in a location allowing for occasional in-person attendance at our Sacramento office. While we don't specify a strict distance requirement, it's important that candidates can comfortably travel to the office for initial weekly visits for onboarding and twice a month as they settle into the role. Compensation and Benefits This is a non-exempt position with an hourly wage of $31.11 - $40.59 (equivalent to $64,707 - $84,435 per year) . The hourly wage will be determined by considering various factors, including skills, relevant experience, and educational background. Alongside these factors, we are committed to maintaining pay equity and will consider the internal equity among our existing team in formulating any final offer. It’s important to note that the specified range represents the complete salary band for this position. Typically, offers are not made at the top half of the range to allow for future salary growth. Benefits include: - Excellent health insurance and dental and vision coverage (100% coverage of premiums for the employee; 90% coverage of premiums for dependents); - Retirement benefits include a 403b plan and an annual SEP-IRA retirement contribution of at least 5% of salary (most recently set at 10% of salary); participation in the 403b plan is not required to receive an employer retirement contribution; - Annual paid leave benefits include: - 12 vacation days, - 12 sick days, - 10 holidays, - 4 personal days, - Yearly evaluation of additional time off benefits during summer (half-day Fridays) and winter (late December office closure); - Flexible work arrangements that support alternative schedules and both in-person and remote work; - 16 weeks of family leave for parents or caregivers; - FSAs for health, childcare, and transportation costs; - Annual stipends to cover home office, transportation, and well-being expenses; and, - Annual allocations for professional development. To Apply Applications will be accepted until the position is filled. Priority will be given to applications received by April 10, 2026. No calls, please. Please submit the following: - Resume - Cover letter - A brief equity statement addressing how your personal and professional experiences demonstrate your embrace of diversity, equity, and inclusion (see https://calbudgetcenter.org/app/uploads/2025/06/Candidate-Equity-Statement-2025.pdf for information on preparing an equity statement) We understand that applicants may use AI tools to support application drafting. We encourage you to ensure your responses reflect your own thinking and voice. In our review process, we prioritize responses that are specific, experience-based, and clearly individualized. Submissions that read as overly generic or templated may not be competitive. All applications are reviewed by members of our team to support a thoughtful, human-centered, and equitable hiring process.

• Conduct thorough research on properties using various data sources such as public records, MLS databases, tax assessor websites, and other relevant resources • Investigate property characteristics, zoning information, sales history, market trends, and other factors that influence property value • Gather and organize data on comparable properties, market conditions, and other variables that impact valuations • Summarize findings in a clear, concise manner for use by appraisers • Assist in the preparation of appraisal reports by entering researched data into appraisal software, ensuring accuracy and completeness • Support appraisers in formatting and structuring reports according to company standards and preparing current market reports as needed • Keep up to date with local real estate market trends and regulatory changes that may affect property values • Analyze market shifts and report findings to senior appraisers • Work closely with appraisers to ensure all required property data is collected, documented, and available for review • Maintain and organize property files, research notes, and databases in a systematic and efficient manner • Review collected data for accuracy, consistency, and completeness