We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more. WHAT YOU'LL DO The Sr Manager Product Design for Healthcare Workforce Solutions (HWS) will lead the overall UI/UX direction across HWS products, including Laudio and StaffGarden. This role is a senior-level player-coach who combines hands-on product design execution with leadership of a distributed design team based in Nepal. The Sr Manager of Product Design ensures cohesive, high-quality, and scalable design practices that deliver intuitive, efficient experiences for end users while advancing design maturity across the portfolio. WHERE YOU'LL WORK This position offers the flexibility of remote work within the United States and collaborates closely with U.S. based product and engineering partners plus an offshore design team. Eastern time zone preferred. HOW YOU'LL SPEND YOUR TIME - Lead hands-on product design execution, creating user flows, wireframes, prototypes, and high-fidelity UI for Laudio and StaffGarden, ensuring accessibility and usability standards are met - Manage, coach, and mentor Offshore / Nepal-based designers, providing direction, feedback, career development, and conducting design reviews to ensure consistent quality - Drive UX strategy and best practices by establishing design principles, patterns, and a shared design system across products in collaboration with the broader Ascend Learning UI / UX team. - Spearhead the integration of AI into the design and development process to maximize leverage for product and engineering teams. - Partner closely with product managers, engineering leaders, and business stakeholders to define requirements, evaluate trade-offs, and support product delivery - Conduct and support user research and usability testing, incorporating insights into product design decisions - Ensure cross-product alignment and cohesive user experiences across Laudio and StaffGarden workflows - Contribute design leadership and input into product roadmaps, feature prioritization, and long-term product vision WHAT YOU'LL NEED - Bachelor's degree in Design, Human-Computer Interaction, Interaction Design, or equivalent practical experience preferred. High School Diploma or GED required. - 8+ years of product design experience with a portfolio demonstrating end-to-end UX/UI work - 2+ years of experience in a leadership or player-coach capacity - Experience working within agile product development teams - Expert knowledge of UX and UI design principles, interaction design, and responsive design - Strong proficiency with Figma and related design tools - Proven ability to translate complex workflows into clear, intuitive user experiences - Experience creating, scaling, and governing design systems - Excellent communication, facilitation, and cross-functional collaboration skills - Experience leading or collaborating with remote or offshore design teams preferred - Familiarity with healthcare workforce workflows is preferred BENEFITS - Flexible and generous paid time off - Competitive medical, dental, vision and life insurance - 401(k) employer matching program - Parental leave - Wellness resources - Charitable matching program - On-site workout facilities (Leawood, Gilbert, Burlington) - Community outreach groups - Tuition reimbursement Fostering A Sense of Belonging Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire. Nearest Major Market: Boston

• Own the product vision — from discovery through delivery for AI agent products in the AdTech and media space. • Translate customer needs and build your own product vision on top of them, creating long term, scalable and profitable products. • Bridge business and technology — translate customer/stakeholder needs into product strategy and technical requirements that engineering actually wants to build. • Talk to customers directly — understand their real problems, not the ones they think they have. • Distill messy input into actionable specs. • Work shoulder-to-shoulder with data scientists, senior engineers, marketing and senior management — our team is best-in-class, you need to keep up. • Solve problems, not escalate them — you see a gap, you close it. You don’t wait for permission or a Jira ticket.

• End-to-end product ownership for privacy-compliant data and audience products across targeting, measurement and monetization — from concept through successful market launch • Strategic product leadership with a clear short-, mid- and long-term vision, consistent feature prioritization, and roadmap and backlog management • Translating complex business and market requirements into actionable features and concrete tasks with a strong focus on business value • Data-driven continuous improvement through ongoing monitoring of usage, performance and market feedback • Strong stakeholder and customer focus through close cross-functional collaboration and compelling presentation of products both internally and externally

• Own product areas across the learner lifecycle — define what to build, why it matters, how success is measured • Talk to learners constantly and translate what you hear into product decisions • Identify and ship AI-powered features that add real value, not surface-level integrations • Instrument your products, run experiments, and use data alongside qualitative insight • Work closely with engineering and design — create clarity, not overhead