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Community Experience & Merch Coordinator
Location
United States
Posted
132 days ago
Salary
$22 - $26 / hour
Seniority
Mid Level
Job Description
Community Experience & Merch Coordinator
Statusphere Inc
About Statusphere Statusphere is an influencer-marketing technology platform built for enterprise brands to make human-generated content scalable, measurable and brand-safe across social, retail and paid media channels. The platform uses AI to automate and orchestrate large-scale creator programs, from sourcing and vetting influencers, to fulfillment, compliance, tracking and rights management. Brands including Express, Parlux, Kendo Brands, and LG H&H use Statusphere to drive social SEO, improve product discoverability and generate measurable sales impact online and in-store. For more information, visit www.joinstatus.com. About the Role: The Community Experience Coordinator supports creator relationships by delivering thoughtful gifting experiences that celebrate milestones, build loyalty, and strengthen the creator community. This role supports the end-to-end creator gifting program to drive engagement and help reactivate past creators through meaningful touchpoints. This role will report to the Community & Social Media Manager. What You’ll Do: - Conceptualize, plan, and lead thoughtful creator relationship touchpoints, including personalized gifts and printed materials for life events, hardships, holidays, and key creator milestones. - Proactively identify and execute creator gifting opportunities to strengthen relationships and foster long-term loyalty. - Own end-to-end execution of creator gifting initiatives, including ideation, design, sourcing, and ordering. - Manage inventory, vendor relationships, and budgets for all creator relationship gifts and merchandise to ensure cost-effective and timely execution. - Coordinate with Fulfillment to monitor inventory levels and reorder as needed. - Brainstorm, develop, and lead creator merch initiatives designed to increase brand awareness and community, including merch drops, campaigns, events, contests, and giveaways. - Work with the marketing team to create and manage swag and merchandise materials for Statusphere-hosted and sponsored events, ensuring brand consistency and high-quality execution. - Identify opportunities for brand partners to contribute products to creator gifting initiatives, providing creators with merchandise to encourage brand tagging and increase product visibility. - Support and assist with gifts and branded merchandise for Statusphere’s brand contacts as needed, partnering cross-functionally with CS teams to deliver on-brand touchpoints. - Partner with Creator Social and Community teams to design creator merchandise that aligns with Statusphere’s brand, creator needs, and social-sharing potential. - Build and maintain a scalable creator gifting playbook, including guidelines for timing, personalization tiers, and brand standards. - Track and analyze creator engagement, retention, and gifting campaign KPIs, surfacing notable trends that inform community initiatives and drive creator reactivation. - Other duties and projects as assigned Keys to Success in this Role: - Design-Minded & Brand-Savvy: Bring a strong eye for design and branding, with experience creating visually compelling, on-brand assets like printed materials, merch, & PR-style branded items. Demonstrate a deep understanding of what creators are excited to receive & share, with the ability to translate Statusphere’s brand into thoughtful, trend-forward physical & digital touchpoints. - End-to-End Vision & Execution: Demonstrate ability to take high-level creative concepts and bring them to life thoughtfully and cohesively. Consider all aspects of the creator experience, from concept and design to messaging, presentation, and delivery. To ensure each gifting moment feels intentional, elevated, and aligned with brand standards. - Creative & Social-Native Thinking: Stay tapped into social trends, creator culture, and online community behaviors. Bring creative ideas to life through community communication and engagement strategies that feel timely and authentic. - Relationship-First Mindset: Bring a genuine passion for building and maintaining relationships. Demonstrate empathy and care when engaging with creators, ensuring every interaction feels thoughtful, personal, and human. - Attention to Detail & Collaboration: Work efficiently with a high level of accuracy. Prioritize, multitask, and manage multiple projects simultaneously. Thrive in both team settings and independently, taking full ownership of tasks. Display exceptional critical thinking, organizational, and interpersonal skills. - Proactive Problem-Solver: Exhibit a self-starter attitude, acting and reacting professionally in challenging situations. Be proactive, engaged, and willing to take initiative in driving projects and contributing to team success. - Collaborative Team Player: Thrive in cross-functional environments, partnering closely with Social and Creator Success teams. Balance independent execution with strong collaboration and openness to feedback. Work Experience: - 1-2 years of influencer, brand advocacy programs, or social media marketing experience, with exposure to curating merch/PR materials, developing influencer gifting, and/or creating experiences end-to-end. - Familiar with design tools such as Canva (or other platforms) to independently design or communicate design needs for assets. Preferred Education: - Associates or Bachelor's degree preferred in Graphic Design, Marketing, Communication, Public Relations, or related field. Travel: Typically, 15-20% for events and gifting support. Remote environment. No special physical demands required. Hours/Location - Full-Time, 40 hours per week, Monday - Friday - Virtual/Remote The hourly range for this position is $22–$26. Compensation decisions are influenced by multiple factors, including but not limited to education, prior experience, training, skills, certifications, market demand, and internal equity. What You’ll Get: - Competitive Compensation - Medical, Dental, and Vision insurance - PTO + paid holidays - 4% 401(k) match - Work from anywhere – fully remote flexibility - Paid parental leave - Employee stock options - Opportunities for growth & leadership in a fast-growing company - Collaborative, innovative, positive, team-oriented culture Application Requirement:Please submit a Canva link to a t-shirt design concept you would create for the Statusphere creator community. The design should reflect something creators would be excited to receive and share while aligning with the Statusphere brand. - During the application process, you will be asked to submit your link. Applications without a design link will not be considered.
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Intern – Marketing & Community Management
SofaConcerts GmbHSofaConcerts schafft besondere Musik-Momente - im privaten Wohnzimmer oder als Highlight der Firmenfeier!
• You will support us in managing our social media channels: Facebook, Instagram. • Content/SEO marketing: you will manage our blog, independently write new posts, and actively pursue new, engaging topics for our international community. • You will develop new marketing campaigns together with us and actively support their planning and implementation. • You will review new artist applications from around the world, scout new talent, provide feedback, and assist with quality management. • You will handle inquiries and concerns from our community and support communication efforts.
Job DetailsJob Location: Remote - Remote, MA 02129Position Type: Full TimeSalary Range: $52,122.00 - $70,380.00 SalaryJob Shift: AnyJob Category: Remote/HybridFounded in 1876, the Appalachian Mountain Club (AMC) is the oldest conservation and recreation organization in the United States. Our mission is simple yet powerful: foster protection, enjoyment, and understanding of the outdoors. With a focus on protecting mountains, forests, waters, and trails throughout the Northeast and Mid-Atlantic regions, we envision a world where our natural resources are healthy, loved, and always protected, and where the outdoors occupies a place of central importance in every person’s life. This position aligns both paid and unpaid staff to move AMC’s mission and four strategic priorities: Inspire joyous, meaningful outdoor experiences Protect critical landscapes for the well-being of people and the outdoors Cultivate and sustain a robust, diverse, and welcoming community Foster access to the outdoors The Manager leads AMC’s efforts to create welcoming, engaging, and joyful experiences across Chapters while cultivating clear and accessible pathways for volunteering. Reporting to the Director of Volunteer Engagement, this role partners closely with Chapter leaders and staff across the organization to recruit and recognize volunteers, build consistent practices, and support high-quality, mission-aligned event execution. This role serves as both a strategic partner and on-the-ground operator, regularly engaging with Chapters through virtual and in-person events, trainings, and meetings to build trust, support execution, and ensure volunteers and leaders feel confident and supported in their roles. Through strong relationship-building, targeted outreach, and data-informed decision-making, the Manager gathers feedback from volunteers and staff, identifies patterns and opportunities, and works cross-functionally to continuously improve engagement, retention, and pathways into leadership. Location is flexible within the AMC footprint, with periodic travel across the Northeast/Mid-Atlantic for chapter and staff engagements (meetings, trainings, and site visits). Schedule flexes to meet volunteer needs, with significant evening and weekend work offset by adjusted weekday hours. What You’ll Be Doing at AMC Events & Volunteer Recognition Coordinate AMC-wide volunteer recognition and support Chapters in developing and maintaining volunteer recognition programs. Support the planning and execution of Chapters Committee meetings, volunteer community-wide events, and/or Chapter annual dinners. Support Chapters in planning and running high-quality events that align with AMC’s brand, mission, and strategic priorities, while testing and refining consistent planning templates, toolkits, and engagement frameworks for broader adoption. Document lessons learned, identify patterns of success, and partner with volunteer and staff teams to refine and share standardized approaches that improve quality, consistency, and member experience across the organization. Model inclusive facilitation and volunteer engagement practices. Travel regionally to support Chapters and emerging growth areas. Member Experience & Community Connection Partner closely with AMC's Director of Membership to understand, support, and compliment AMC's overall strategic approach to growing and retaining members. Support Chapters in the delivery of engaging first-year member experiences to increase connection, participation, and retention. Work with team to track first-year engagement trends and recommend strategies to improve conversion from member to active participant and volunteer. Collaborate on AMC’s Signature Events and other organizational initiatives to secure volunteer support as needed Data & Reporting Report on KPIs tied to member activation and Chapter engagement. Use data to continuously refine programming and strengthen impact. Collaborate with Growth Team’s Insights and Analytics Manager to understand how Volunteer and Chapter related reporting can advance AMC’s overall goals. Other duties as necessary. QualificationsWhat AMC Is Looking For Bachelor’s degree or equivalent experience in nonprofit management, community engagement, outdoor recreation, or a related field. 2+ years of experience working with volunteer-driven or community-based organizations, with demonstrated success engaging individuals who have autonomy and decision-making authority. Proven ability to build strong, trust-based relationships across diverse stakeholder groups, including volunteers, staff, and cross-functional partners. Experience planning, supporting, or executing events, programs, or community initiatives with a focus on participant and volunteer experience. Strong organizational and project management skills, with the ability to manage multiple priorities, follow through on commitments, and deliver high-quality work. Experience using data to inform decisions, track engagement, and improve programs or experiences. 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Experience leading outdoor activities and facilitating trainings, workshops, or group discussions (especially with volunteer leaders). Comfort navigating organizational change and helping others adopt new practices, tools, or ways of working. What AMC Can Offer You: Salary range: $52,122 - $70,380 We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process. Benefits Health Plan: Generous employer contributions with optional vision and dental. Other Insurance: 100% employer paid life insurance, AD and D insurance, long term disability. Career Progression: The potential to have annual compensation reviews commensurate with performance and effort. Retirement: Voluntary 403(b) with 4% matching employer contributions and a vesting schedule. Paid Time Off: up to 4 weeks of paid earned time and up to 11 paid company holidays. Other Team Member Perks: 30% discount on AMC Merchandise Free Annual AMC Membership 10 Free nights at AMC locations Educational Assistance Prodeals discounts on equipment and gear and more! To Apply: Please include a resume and letter of interest. AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility that serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.



