• Manage a caseload of clients, ensuring timely follow-ups and resolution • Serve as the primary point of contact for clients via phone, email, and messaging • Collect, review, and maintain accurate case documentation • Coordinate with internal departments to move cases forward efficiently • Monitor case progress and proactively identify and resolve issues • Ensure compliance with company policies and procedures • Provide regular updates to clients and stakeholders • Maintain high levels of professionalism and empathy in all interactions

• Handle inbound calls, emails, and/or chat from prospective clients • Conduct initial intake interviews and gather relevant information • Accurately document client details in CRM or internal systems • Assess inquiries and route cases to the appropriate team • Follow up with leads to ensure completion of intake process • Maintain a high level of professionalism and empathy in all interactions • Meet response time and conversion KPIs

Anticipated End Date: 2026-04-18 Position Title: Nurse Practitioner 100% Virtual, CareBridge Job Description: Nurse Practitioner 100% Virtual, CareBridge Seeking Nurse Practitioners licensed in the following state: Ohio AND Must have an active RN Compact license Location: Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services. Work Shift: Monday – Friday; 8:00 AM – 5:00 PM EST; On call rotation required Upcoming Start Dates: 4/20, 5/4, 5/18, 6/1 The CareBridge Advance Practice Provider, Nurse Practitioner is responsible for collaborating with company physicians, the patient’s other physicians and providers, and their family members to develop complex plans of care in accordance with the patient’s health status and overall goals and values. Provides clinical and non-clinical support to patients. How you will make an impact: - Provides primary and urgent health care via telephone and tele video modalities to patients who receive home and community-based services through state Medicaid programs, dual eligible members and other membership as assigned by our MCO partners. - Develops and implements clinical plans of care for adult patients facing chronic and complex conditions (e.g., co-morbid medical and mental health diagnoses, limited personal resources, chronic medical conditions.). - Gathers history and physical exam and diagnostics as needed, and then develops and implements treatment plans given the patient’s goals of care and current conditions. - Identifies and closes gaps in care. - Meets the patient’s and family’s physical and psychosocial needs with support and input from the company’s inter-disciplinary team. - Educates patients and families about medication usage, side effects, illness progression, diet and nutrition, medical adherence and crisis anticipation and prevention. - Maintains contact with other clinical team members, patients’ other physicians and patients’ other medical providers to coordinate optimal care and resources for the patient and his or her family in a timely basis and consistent with state regulations and company health standards and policy. - Maintains patient medical records and medical documentation consistent with state regulations and company standards and policy. - Participates in continuing education as required by state and certifying body. - Prescribes medication as permitted by state prescribing authority. Minimum requirements: - Requires an MS in Nursing. - Requires an active national NP certification. - Requires valid, current, active and unrestricted Family or Adult Nurse Practitioner (NP) license in the state of Ohio. - Requires valid, current, active, RN Compact license. - Experience working with Electronic Medical Records (EMR) required. - Requires 2+ years of experience in managing complex care cases. Preferred skills, capabilities, and experiences: - Active Medicaid number in the state of Ohio is highly preferred. - Possession of DEA registration or eligibility preferred. - Experience in managing complex care cases for developmental disabilities and chronically ill patients strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $110,080 to $165,120. Locations: Columbus, OH, Cleveland, OH In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

• Assessing diabetes-specific health status • Reviewing patient medical records • Conducting monthly 30 minute patient phone visits • Discussing CGM and/or glucometer data and patterns • Each NP that prescribes controlled substances is required to have a valid DEA Registration Number. • Submitting medication refills, prescribing new medication (as needed), adjusting medication and insulin as needed guided by the ADA Standards of Care guidelines and coordination of patient care with care team • Knowledge of insulin pump therapy, including starting and managing pumps • Participates in chart reviews with standards, regulations, policies and procedures. • Provides diabetes education and medication instruction to patients and families while supporting patients in managing their condition and understanding their care goals. • Attend periodic care team meetings