• Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools. • Implement secure access controls and authentication mechanisms integrated by default into the AI platform components. • Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure. • Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications. • Optimize infrastructure for scalability, high availability, cost efficiency for production workloads.

• Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools. • Implement secure access controls and authentication mechanisms integrated by default into the AI platform components. • Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure. • Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications. • Optimize infrastructure for scalability, high availability, cost efficiency for production workloads.

• Build self-service, declarative and API-driven infrastructure components in go, nodejs • Contribute to our internal deployment tooling (mostly python CLI tools) and service orchestration platform based on Envoy, Nomad and other Hashicorp components • Help formulate and execute our strategy for datastores such as postgres, kafka, redis (reliability, performance, overhead, capacity planning, …) • Improve the reliability of our services, with code and testing improvements as well as internal advocacy and education • Mentoring of junior team members • Create and update technical documentation for infrastructure • Be on the on-call escalation path for services owned by the team

• Serve as the primary technical owner of the Salesforce platform, including data model, security architecture, integrations, and overall system design • Design and maintain scalable, secure Salesforce solutions aligned with institutional priorities and long-term growth • Own platform governance, technical standards, and best practices • Lead hands-on configuration and customization, including: Custom objects, fields, page layouts, flows, validation rules, and permissions • Implement enhancements that improve operational efficiency, data integrity, and user experience • Partner with IT, data, and analytics teams to support integrations with enterprise systems (e.g., ERP, data platforms, marketing tools) • Ensure data quality, reporting accuracy, and appropriate data access across teams • Work closely with functional leaders to gather requirements and translate them into technical solutions • Ensure Salesforce configuration aligns with healthcare, nonprofit, and university compliance requirements (HIPAA, data privacy, security standards)